Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps.Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.
Written by the business, not verified by us.Pollo AI (pollo.ai) has a 3.1 out of 5 rating on OK.one, based on 813 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, Quality. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the video and image generation, noting that the platform is very easy to use and fast. Many people find it to be a practical and creative tool that successfully streamlines their workflow and brings their original ideas to life. Some reviewers were not happy with credit consumption, mentioning that credits were used up quickly or wasted when the artificial intelligence misunderstood prompts. A few other people also felt that there were occasional issues with prompt fidelity, where the final output did not accurately match their exact instructions.
Auto-generated from all reviews of this business. For reference only.Hi there, We are extremely grateful that you took the time to leave such a wonderful positive review for our AI video generation software. It truly inspires our entire team a lot. We will keep optimizing core functions and upgrading various creative effects to bring you a more stable and comfortable video making experience.
Hi there, We highly value every positive comment from users like you. Thank you for affirming our product performance and service quality. Our technical team will keep iterating versions and enhancing the stability and intelligence of video generation.
The site emphasizes on user friendly guidance interface agent and AI Models aims to create a highly detailed photographic artworks.
Hi there， Many thanks for your great evaluation and sincere approval. We feel honored that our software can bring you great convenience in video creation. We will keep learning and improving to make our AI video generator more professional and practical.
So, cool & fantastic
Hi there, It means so much to us that you are satisfied with all functions of our AI video tool. We will continue to enrich creative gameplay, optimize rendering efficiency, and try our best to meet diverse video creation needs of different users.
Hi there, We greatly appreciate your wonderful review and kind recognition of our AI video generation service! Your satisfaction is our biggest motivation. We will keep optimizing our functions and bringing you smoother and more powerful video creation experience. Feel free to contact us anytime if you have any needs. Looking forward to your continued support!
I’ve been using Pollo AI since the end of July, and I honestly think this platform deserves to be one of my go-to tools as an AI content creator and filmmaker. The pricing is very competitive and affordable considering the amount of credits provided. The video generation process is also quite easy to use, with plenty of options compared to similar platforms. Models like Seedance 2.5 and Wan 3.0 are already available on Pollo, which gives me more flexibility when creating different types of content. I also really enjoy the frequent promotions and big discounts, which make it easier and more fun to try different video generators without spending too much. Overall, I’ve had a really positive experience with Pollo AI and I’m happy to have it as one of my go-to creative tools. Thanks, Pollo! 💙
Hi there, Thank you very much for your support and praise! We are glad to be a brand you trust. We look forward to maintaining a long-term cooperative relationship with you and wish you all the best!
The quality of the rendering is unmatched. But your third-party watchdog is very discriminating about written prompts. It will stop a render for one "wrong" word that does not violate any rule.
Hi there, We sincerely appreciate all your positive evaluation and sincere encouragement. Our team will stick to original intentions, focus on user experience, and constantly improve product stability, compatibility and practicality in daily updates.
I signed up again for a lot of money but from the word go I was robbed and ripped off by the people who were meant to be attending to my requests.Every thing I asked for was hideously altered and although I complained the response was to make the images even more different to my very simple requests.I am now worrying that I have just thrown away a lot of money.It’s a shame that you don’t have a minus score on your star rating!!!
Hello, We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you. Here is the support contact E-mail address [email protected] Have a good day
Downloads do not work, I just get the moving circle.
Hello, Regarding any issues with the using, it is recommended that you contact our professional customer service staff. We will respond to your questions within working days. Here is our customer service email contact information [email protected]. Wish you a happy life！
It's quite easy to use for beginners, and so far I haven't encountered any major issues. Thanks, Pollo!
Hi there, Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us. We look forward to serving you again!
I’ve had a very good experience with Pollo AI overall. What I like most is having access to different AI image and video generation tools in one place instead of constantly switching between platforms. It makes experimenting with ideas, comparing models, and testing different creative directions much faster. I’ve mainly found it useful for visual content creation, prompt testing, image generation, and exploring concepts before committing to a final result. The interface is straightforward, and the variety of models gives you a lot of flexibility depending on the style or quality you’re trying to achieve. The main reason I wouldn’t give it a perfect score is that results can still be inconsistent depending on the model, and sometimes it takes several generations to get details, character consistency, or composition exactly right. Credit usage can also build up quickly when you’re experimenting heavily. Overall, though, Pollo AI has been a genuinely useful creative tool and has made my workflow faster and more convenient.
Hi there， Thank you sincerely for your heartfelt recognition and warm support. We are very glad that our AI video tool can meet your daily creation demands. We will keep researching and developing new features to make video production easier and more efficient for every user.
Wonderful and engaging with output matching requirements
Hi there, We really appreciate your kind words and genuine praise. Your satisfaction has always been the biggest driving force for us to keep moving forward. We will continuously polish product details and fix minor problems to deliver better service and product experience.
I had to keep practicing and tweaking it! It’s a very good product!! I hope that you can get back some credits when the ai doesn’t read correctly what between the “quotation “ marks!
Hi there， Thank you sincerely for your heartfelt recognition and warm support. We are very glad that our AI video tool can meet your daily creation demands. We will keep researching and developing new features to make video production easier and more efficient for every user.
Hello, Thank you for your continued support of Pollo AI! We value your user experience highly, and based on your current needs, we can offer you additional credits. You only need to complete a small task: leave a positive comment （with a 5 star） on the website https://www.capterra.com/p/10035900/Pollo-AI/ https://www.g2.com/contributor/pollo-ai-customers-fb3fe00d-bafe-4716-8759-be93f840483f https://www.trustpilot.com/review/pollo.ai And send us a screenshot afterward. We will verify your comment and issue you 1500 credits as a token of our appreciation. Once we confirm that your comment has been successfully displayed on the platform, please contact us to issue the relevant credits.（Please note that credits will only be awarded to you after your comment is successfully posted online.） We issue 400 credits for one platform, 900 credits for two platforms, and 1500 credits for three platforms, all officially displayed in the website's comment section. After you send us the screenshot, we will register you in our form. Once the comment is successfully published on the platform, we will review it and issue you the relevant credits. The review process for comments on the capture website may be lengthy. Once you are successfully listed on the platform, we will promptly issue you credits. （You can check if your comment was successfully posted and is displayed correctly on both platforms. It is recommended to check every few days.） After commenting, please provide your Pollo email address and a screenshot of your comment. Thank you again for your support and valuable feedback! Participation in this activity is voluntary. Pollo AI
Pollo AI has been a great tool for my creative workflow. I use it to explore different AI video models and create content more efficiently in one platform. I especially like the variety of available models and the flexibility to experiment with different styles and results. The platform has helped me save time during the creative process, and the overall experience has been enjoyable. I’m looking forward to seeing how Pollo AI continues to improve and add even more features in the future.
Hi there, Thank you sincerely for taking the time to leave such positive comments. Your satisfaction is our greatest motivation. Should you have any advice or thoughts to share, please don’t hesitate to get in touch. We hope to serve you again in the near future!
dosent generate what you tell it to with todays apps and upgrades i shouldnt have all these issues it makes it a crappy app
Hi there， We sincerely apologize for bringing you such a bad usage experience. Every user's feedback is very important to us. We will attach great importance to the issues you reflected, actively optimize and upgrade related functions, and strive to avoid similar situations happening again.This is our contact email address：[email protected].
My young son accidentally signed up for a yearly subscription without my authorisation. I contacted Apollo AI, explained the situation, and said I was struggling with my own bills at present, but they refused outright every time I pleaded with them to refund me. I'm now in debt to my own mother because I had to ask her for money to cover the amount that Apollo AI refused to reimburse me. Apollo AI is a terrible and greedy company, and I hope no one else suffers the same situation that I did.
Hello, According to our records, we previously proposed processing your order with a 6% refund handling fee; however, we received no response from you after that communication until you initiated a dispute. Please note that once a dispute is opened, the authority to handle and adjudicate the matter rests with your bank, not us; consequently, we are unable to issue a direct refund. If you have questions regarding the dispute, you may wish to contact your bank for details. Please feel free to contact us if you have any further questions.
My overall experience with Pollo AI has been extremely positive. I’ve been using it for almost two months, and it has quickly become one of my go-to platforms for AI generation. Having access to many of the leading models in one place makes the workflow much more convenient, while the ready-to-use templates make it easy to experiment and get started quickly. I also really appreciate the active and supportive community around the platform, which makes learning and discovering new techniques more enjoyable. The ability to generate unlimited content with certain models is another major advantage. Overall, Pollo AI has been reliable, convenient, and genuinely enjoyable to use.
Hi there, Thank you very much for your support and praise! We are glad to be a brand you trust. We look forward to maintaining a long-term cooperative relationship with you and wish you all the best!
An excellent tool with exceptional quality and amazing results. Fast and super effective.
Hi there, Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services. Looking forward to your next visit!
Faces change to much and makes it look creepy
Hello, We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you. Here is the support contact E-mail address [email protected] Have a good day
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