Popilush (popilush.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.
What people say
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Bethany · 4 reviews · Experienced 2026-08-02 ·
★★★★★
I returned the dress, you have not given a refund
I ordered a size small dress as I am a size 4. The dress was tiny. I emailed you about returning it. You did not respond. I returned the dress within a few days. You have not issued a refund. The order number is 1097447. I have called several times and I am only able to leave a message and you do not respond. I have emailed several times. I have given you the return number for the post office that shows the item was delivered to you. I put a chargeback on it with my credit card company. You then told me you couldn't refund without me cancelling the chargeback. My credit card company told me that is what scammers do. I am owed a refund of $129,63. Thank you.
Reply from Popilush2026-08-03
We're truly sorry for the frustration you've experienced. Please contact our customer support team with your order number so we can look into your refund and resolve this for you. Thank you for your patience. 🙏
I appreciate the easy process to exchange items when they weren't the right fit.
Reply from Popilush2026-08-03
Thank you for your feedback. We're glad the exchange process was easy for you. We appreciate your support.
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LORIJ. · 2 reviews · Experienced 2026-07-30 ·
★★★★★
Quick arrival and the quality of the…
Quick arrival and the quality of the dress.
Reply from Popilush2026-08-03
Thank you for your feedback. We're glad you enjoyed the quick delivery and the quality of the dress. We look forward to serving you again.
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Cristina · 1 review · Experienced 2026-07-04 ·
★★★★★
Confidence
What made my experience great is the amount of will Popilush has to please & the appreciation that they show to make what we purchase as pleasant as possible. And to continue to rely on their product, because they produce, is part of our life, all about how we feel.
Reply from Popilush2026-08-03
We truly appreciate your trust and continued support. We'll always strive to create pieces that make you feel confident and valued.
J
J. Baily · 1 review · Experienced 2026-07-31 ·
★★★★★
I ordered the Shapewear Convertible halter dress
I ordered the Shapewear Convertible Backless Halter Sculpting Midi Dress and was impressed by the quality and the shaping. Was shipped and received in Canada in 2 wks. Customer service is also very quick at responding to questions. Would definitely order from again.
Reply from Popilush2026-08-03
Thank you for your feedback. We're glad you were impressed with the quality and shaping of the dress, and that shipping to Canada and our service met your expectations. We look forward to serving you again.
I recently purchased from Popilush and…Absolutely love Popilush — quality and service beyond expectations!
I recently purchased from Popilush and I am beyond impressed. The quality of the clothing is outstanding — the fabric feels premium, the stitching is impeccable, and the fit is exactly as described. You can truly tell that great care goes into every piece they make.
But what really set this experience apart was their customer service. It was absolutely extraordinary — responsive, kind, and genuinely helpful. They made me feel like a valued customer every step of the way.
If you're on the fence about ordering from Popilush, don't hesitate. You won't be disappointed. I'll definitely be a returning customer! Highly recommend!
Reply from Popilush2026-08-03
Thank you for your kind words. We're truly glad you loved the quality and found our service helpful. Knowing that both our pieces and our team made a positive impression means a lot to us. We look forward to serving you again.
S
Sarah Oyler · 1 review · Experienced 2026-06-14 ·
★★★★★
Placed an order in June
Placed an order in June, have not received order or a refund. Buyer beware!!!! I feel ripped off!
Reply from Popilush2026-08-01
We are truly sorry to hear this — waiting that long without receiving either your order or a refund is completely unacceptable, and we completely understand why you feel this way.
Please email our customer support team directly with your order number so we can look into your case immediately and resolve it for you. We will prioritize your refund and get back to you as quickly as possible.
We appreciate your honest feedback and hope to have the chance to make things right. 🙏
I had a great experience with Popilush! The item was exactly as described, and the quality is excellent. Unfortunately, I ordered the wrong size, so it didn’t fit me the way I hoped. That was completely my mistake, and I’m in the process of exchanging it for a better size. Overall, I’m very happy with the product and would definitely recommend it based on the quality and shopping experience.
Reply from Popilush2026-08-03
Thank you for your review. We're glad you loved the quality and had a positive experience. We hope the new size works well for you and look forward to seeing you again.
Thank you. We're glad our team could help quickly. We appreciate your support.
K
Krystal · 1 review · Experienced 2026-08-01 ·
★★★★★
Popilush has some amazing dresses
Popilush has some amazing dresses. The Shapeware is very comfortable. They come with a guess which makes wearing the outfit much easier. Customer service services through email, but they respond promptly. I would definitely buy from Popilush again.
Reply from Popilush2026-08-03
Thank you for your feedback. We're glad you enjoyed the quality and comfort of our dresses and shapewear, and that our team was responsive to your needs. We look forward to serving you again.
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Stephanie · 1 review · Experienced 2026-07-30 ·
★★★★★
Love this brand
Love this brand! It was a bit late but still love the item! Definitely will buy again
Reply from Popilush2026-08-01
Thank you so much for your love and support! We're sorry to hear that the delivery took a little longer than expected, but we're so glad you still love the item. Knowing that you'll be buying from us again means the world to our team. We look forward to serving you again soon!
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Lindsay · 2 reviews · Experienced 2026-07-24 ·
★★★★★
These are great products
These are great products! I love how easy it is to order and exchange items if needed.
Reply from Popilush2026-08-01
Thank you so much for your kind words! We're so glad you love the products and that ordering and exchanges have been easy for you. That's exactly what we aim for – quality pieces and a smooth experience from start to finish. We truly appreciate your support and can't wait to have you back again!
Bought two dresses loved one, the other just wasn't it for me
Reply from Popilush2026-08-01
Thank you for your feedback! We're glad you loved one of the dresses. We're sorry the other one wasn't for you — please contact our customer service team and we'll be happy to assist with a return or exchange. We appreciate your support and hope to serve you again!
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Elena · 2 reviews · Experienced 2026-07-27 ·
★★★★★
Very good quality bra and very…
Very good quality bra and very responsive customer service. Highly recommended
Reply from Popilush2026-08-01
Thank you for your feedback! We're delighted that you enjoyed the quality and our service. We truly appreciate your recommendation and look forward to serving you again!
J
Jody W · 1 review · Experienced 2026-07-31 ·
★★★★★
Would order from here again!
The dress I ordered came quickly and the quality was good. The dress was exactly as advertised. I misordered the wrong size and the team at Popilush was fast and easy to deal with to address.
Reply from Popilush2026-08-01
Thank you! We're so happy you loved the dress and that our team made the exchange easy. We truly appreciate your support and look forward to serving you again!
Popilush replied to my email v quickly and included several different return options. It made the process easy.
Reply from Popilush2026-08-01
Thank you for your kind words! We're happy to hear that our quick response and flexible return options made your experience smooth and easy. We truly appreciate your support — hope to see you again!
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A A · 1 review · Experienced 2026-07-29 ·
★★★★★
Excellent Material
What i like is that they shipped the item fast. Excellent material and the shape wear is really as the description, however i felt i need to size up to xL. I wear usually 12 but think size 14 is going to be better fit around the waist/ tummy areas..
Reply from Popilush2026-08-01
Thank you for your honest feedback! We're so glad you loved the quality and fast shipping – and we really appreciate the sizing tip. If you'd like to exchange for a larger size, our team is always here to help. Hope to see you again soon!
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toureaua · 1 review · Experienced 2026-06-30 ·
★★★★★
Problem solved
There were some frustrations in a delay in my order due to being out of stock and not being able to get timely updates but it was ultimately resolved and the staff was professional and courteous. The exchange process was very easy which is a major plus.
Reply from Popilush2026-08-01
Thank you for sharing your honest experience with us. We're truly sorry for the frustration caused by the stock delay and the lack of timely updates — we completely understand why that would be disappointing. At the same time, we're grateful for your patience and are glad to hear that your issue was ultimately resolved and that our team was able to assist you professionally and courteously. It also means a lot to us that you found the exchange process easy — that's exactly what we aim for. We appreciate your understanding and hope to serve you even better next time.
We're sorry to hear the size didn't work out, but we're so glad the exchange process was easy for you! Thank you for your feedback — we hope the new size is a perfect fit.
