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Shopping & Fashion

Popilush

102 reviews

4.5102 reviews
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About Popilush

Data updated
Website
popilush.com
Category
Shopping & Fashion
Location
United States · Williamsburg
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
89% (8/9)
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Is Popilush legit?

Popilush (popilush.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.

What people say

J
Julian Garza · 1 review · Experienced 2026-07-30 ·

I love buying clothes for my wife

I love buying clothes for my wife. They have an awesome and ever-changing selection of clothes. They ship quickly and so I'll keep buying! Thx!

Reply from Popilush2026-07-31

We're delighted to hear that you love our ever‑changing selection and that the shipping has been quick and reliable. Knowing that you'll keep coming back means the world to us.

R
Ramsey Greene · 1 review · Experienced 2026-07-30 ·

Great experience and product!

Reply from Popilush2026-07-31

We truly appreciate your kind words! It means a lot to us that you enjoyed both the experience and the product. We can't wait to have you back!

S
Soraya · 8 reviews · Experienced 2026-07-28 ·

Friendly staff :)

Great customer service always willing to work with you. I just wish the exchange/return process was all done online and not have to email to them and wait for response. But no complaints, because they are always very friendly & willing to work with me. 🫶🏼

Reply from Popilush2026-07-30

Thank you so much for your honest and thoughtful feedback! We're truly glad to hear that our customer service team has always been friendly and willing to work with you. It means a lot to us that you've had positive experiences with our support.

K
Kaye · 2 reviews · Experienced 2026-07-30 ·

This Order process has been frustrating

Reply from Popilush2026-07-31

We're truly sorry to hear that your ordering experience was frustrating. That's not the experience we want for you. If there's anything we can help with or clarify, please don't hesitate to reach out to us. We'd really like to make things right. 🙏

A
Astrid Herrera Santimateo · 3 reviews · Experienced 2026-07-20 ·

I have good experience

I have good experience with customer service. I ordered the wrong item, and they helped me right away. The fabric quality is amazing very high-end. And the shipping was super quick.

Reply from Popilush2026-07-31

Thank you! We're so glad our team could help quickly – and that you loved the quality and fast shipping. Hope to see you again soon!

S
Susan · 1 review · Experienced 2026-07-27 ·

Customer service

I received my order in a timely manner and received a response quickly when I needed to exchange item for a different size.

Reply from Popilush2026-07-30

Thank you for your kind words! We're so glad your order arrived on time and that our team was able to respond quickly when you needed a size exchange. We truly appreciate your support and hope to see you again soon!

R
Rose · 1 review · Experienced 2026-07-28 ·

Great customer service

Great customer service, exchanges made easy, very responsive.

Reply from Popilush2026-07-30

We're so happy to hear that! Responsive service and easy exchanges are exactly what we aim for. Thank you for your kind words — we can't wait to have you back!

R
Ronda Ramos · 1 review · Experienced 2026-07-27 ·

So many convenient options to return or…

So many convenient options to return or exchange items making this a not complicated process.

Reply from Popilush2026-07-30

Thank you so much for your thoughtful feedback! We're really glad to hear that our return and exchange options made the process simple and convenient for you. That's exactly what we aim for – to offer flexibility and make things as easy as possible for our customers. We truly appreciate your support and hope to welcome you back again soon!

K
Kim Cuccia · 1 review · Experienced 2026-07-29 ·

The dress is exactly as described

The dress is exactly as described, is of high quality material and shapes my body perfectly.

Reply from Popilush2026-07-30

Thank you for your kind words! We're so glad the dress met your expectations and shaped you perfectly. We truly appreciate your support and hope to see you again soon!

S
Shanequa · 1 review · Experienced 2026-07-28 ·

Popilush swimsuits have good quality…

Popilush swimsuits have good quality and prompt customer service.

Reply from Popilush2026-07-30

We truly appreciate your feedback! It means a lot to us that you loved both our swimsuits and the speed of our service. We can't wait to have you back!

M
Melissa Roesch · 1 review · Experienced 2026-07-29 ·

Easy exchange

When the item is in stock, it will ship super fast. Once the second item is available, they shipped it to me quickly. Unfortunately, it did not fit so I asked to do an exchange and it seemed to be super simple. Very satisfied with how quick customer service responded to my request.

Reply from Popilush2026-07-30

We're really glad to hear that your items shipped quickly once they were available – and that the exchange process was super simple for you. It's also wonderful to know that our customer service team responded quickly and made things easy. We truly appreciate your kind words and your trust in us. We hope the new size fits you perfectly, and we can't wait to have you back again soon!

B
Brooke Mattison · 2 reviews · Experienced 2026-07-29 ·

I literally sent back a return to the…

I literally sent back a return to the address on the website under their contact information. And now they’re saying that they cannot refund me because I did not send it to the correct place. It is their location but they cannot communicate with each other? This is $100 amount it’s absolutely insane this is terrible business

Reply from Popilush2026-07-30

We're truly sorry for the trouble and confusion with your return. That's not the experience we want for you. To help us resolve this, could you please email our support team directly with your order number and a photo of the shipping label? We'll look into your case personally and make sure it's handled properly. Thank you for your patience. 🙏

A
Ashley · 2 reviews · Experienced 2026-07-29 ·

I was between sizes but they were helpful!

I was between sizes and ordered the smaller size, as the site recommended for a tighter fit. Unfortunately, the band was a bit too tight though the cup size worked well. Customer Service was great and responded to my email quickly, offering to help. I am very pleased with this company. Product is of good quality, customer service was good. Would definitely order from again.

Reply from Popilush2026-07-30

Thank you for your thoughtful review! We're so glad you loved the quality and that our team was quick to help with your sizing concerns. Your feedback is very helpful – and we truly appreciate your trust in us. We can't wait to have you back again!

M
Mily Withers · 1 review · Experienced 2026-07-29 ·

Love Popilush dresses

Love Popilush dresses, my friend introduced me to, so she also wears it, they are perfect, got it in the Mail real fast and customer service is a delight, thanks Popilush!

Reply from Popilush2026-07-30

Thank you so much for your lovely words! We're so happy you and your friend both love our dresses – and that you enjoyed fast shipping and great service. Your support truly means the world to us – we can't wait to have you back again!

L
Lisa · 1 review · Experienced 2026-07-28 ·

Amazing dresses great customer service

Ordered some dresses and they are as amazing as advertised! I got the size wrong on one dress and it was super easy to exchange for a different size!

Reply from Popilush2026-07-30

Thank you so much for your kind words! We're so glad you loved the dresses and that the exchange was super easy. We truly appreciate your support and hope to see you again soon!

H
Heather · 1 review · Experienced 2026-07-27 ·

Quick response time

Quick response time. Good quality bras.

Reply from Popilush2026-07-30

We're so happy to hear that! Fast service and good quality are exactly what we aim for. Thank you for your kind words — we can't wait to have you back!

K
Kristyn Jones · 2 reviews · Experienced 2026-07-28 ·

Customer service for exchanges quick…

Customer service for exchanges quick and easy!

Reply from Popilush2026-07-30

Thank you so much! We're really glad to hear that our exchange process was quick and easy for you. That's exactly what we aim for – helpful and efficient service. We truly appreciate your support and hope to see you again soon!

R
Roberta Taylor · 3 reviews · Experienced 2026-07-28 ·

I really like the Seamless Non-Slip…

I really like the Seamless Non-Slip Push-Up Shaping Strapless Bra, the quality and design is great. The size wasn’t right for me. The exchange process seems simple and I’m excited to get the new size of this bra!

Reply from Popilush2026-07-30

Thank you for your kind words! We're so glad you love the quality and design of the bra – and that the exchange process has been easy. We hope the new size fits beautifully – can't wait to have you back again!

D
Danielle · 2 reviews · Experienced 2026-07-28 ·

Easy exchange process

Easy exchange process. Customer service is always nice and helpful.

Reply from Popilush2026-07-30

Thank you! We're so glad the exchange process was easy, and that our team was able to help. We truly appreciate your support and hope to see you again soon!

L
Lydia Mcleod · 8 reviews · Experienced 2026-07-28 ·

Excellent

Excellent quality material and very good customer service.

Reply from Popilush2026-07-30

Thank you! We're so glad you loved the quality and our service — hope to see you again soon!