Premium Home Source (premiumhomesource.com) has a 4.9 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Love PHS so much! They offered us not only the very best price + turnaround time for our delivery BUT they also had all of the items we wanted available for purchase on their website, unlike many other vendors that sell FORNO kitchen appliances! Super helpful, they also helped us smooth out a timing glitch on our delivery. Will definitely be using Premium Home Source in the future. 😊 Highly recommend.
I was refinishing my kitchen and decided to make some changes. A new stove / hood combination and a built in microwave drawer were needed. We found Premium Home Source had the availability of high end yet affordable choices. Forno French oven doors with 400 CFM hood vent plus the Forno MW drawer were our choices. The delivery came undamaged and with a 2 year in-home repair or replace guarantee. The staff at PHS always remain professional and I have to commend Astrid who has the ability to elevate a customer's experience to satisfaction even during a stressful remodel.
Sale and customer service were fantastic. Kathy was especially helpful in assisting us in resolving an issue we had with our range. She was there for us all the way in working with the manufacture, intervening and working with the manufacturing team. We've had a lot of positive customer service, but Kathy went the extra mile. We highly recommend making your next appliance purchase through Premium Home Services - Dale
I am a first-time customer with Premium Home Source and I enjoyed the whole experience. I was searching for a brand new knife set and I couldn’t narrow down what to get. I called in and spoke with Alex, and asked about the different brands and kinds of knives. Very knowledgeable and patient fella as I had a lot of questions. I ended up ordering a ZWILLING knife set and it delivered in 2 days! Shipping was fast and arrived in perfect condition - it even came with a personalized note from Premium Home Source thanking me for their order. I’ve been using the knives now for about a week and they are professional chef-life quality and I have a knife for cutting everything from meats to fish to veggies! Feels like I am a Michelin star chef. I’ll definitely be shopping here again.
Great customer service. Had issue with Forno oven and Forno was dragging their feet and not responding while still under warranty. I had to personally cover the cost of the repair, around $500, and Premium Home Source reimbursed me as Forno was not responding. Great to work with, fast response time, and quick solutions. Recommend Forno based on product quality for the most part, but not for their customer service. Thankfully PHS picked up their slack in that area. Will use PHS again for future appliance needs.
I am extremely impressed with the level of customer service! They are truly amazing—knowledgeable, friendly, and always willing to help. What stood out the most was how quickly they follow up. Any time I had a question or needed clarification, they responded in a fast and efficient manner. It made the whole experience smooth and stress-free. Highly recommend!
We have purchased a full set of Forno appliances from them. We are very pleased with the appliances , they look amazing and coming at a very nice price. PHS customer service reached out multiple times and followed up every step from ordering to delivery . Astrid went above and beyond to ensure we were fully satisfied with our purchases and their services .
I couldn’t be happier with this dishwasher! The black finish with brass handles gives it a stunning, high-end look that instantly elevated my kitchen’s aesthetic. It’s not just a pretty face either—this machine runs whisper-quiet, which is a game-changer in an open-concept space. Every load comes out sparkling clean, and the interior layout is incredibly well-designed. It stacks dishes efficiently, making the most of every inch. Installation was a breeze too—straightforward and hassle-free. If you’re looking for a dishwasher that combines style, performance, and practicality, this one checks all the boxes. Highly recommend!
68 reviews matching