clunky app
clunky app. Unable to upload multiple cards at once. Locked out easily and cards get denied despite being scanned in on app.
Instantly turn your prepaid & gift cards into cash!Prepaid2Cash is a FinTech mobile application that provides a quick and easy way for consumers to access their prepaid card and gift card funds. Customers can receive cash via direct deposit, instant debit transfer, Venmo, or PayPal for most Visa, MasterCard, American Express, and Discover branded prepaid card programs as well as branded gift cards such as Walmart, Nordstrom, Best Buy, and 100+ other popular retail brands. Prepaid2Cash serves both B2C and B2B audiences. Enjoy spending the money on your gift cards wherever you want. Scan. Transfer. ReceiveMost prepaid card owners never end up redeeming the full balance of their card. Don’t let that be you! We deposit your funds directly into your bank account or debit card. Pay your bills, get out of debt, or save up for a much-needed vacation! Prepaid2Cash charges the lowest fees in the industry! Physical prepaid cards don’t have any loss or theft protection. If you lose your card, you lose your money. By using Prepaid2Cash, you’ll never have that problem. Prepaid2Cash makes cashing out your gift and prepaid cards quick & easy. We also protect your account by using security measures to guard your account information. Prepaid2Cash is an agent of Evolve Bank & Trust. All money transfer services are provided by Evolve Bank & Trust, including capturing funds from gift cards and transferring funds to your bank account, subject to Evolve Bank & Trust's Terms and Conditions and Privacy Policy.
Written by the business, not verified by us.Prepaid2Cash (prepaid2cash.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 25% give 1 star; The business has replied to 21% of negative reviews; Reviews mostly discuss User experience, App. Last updated 2026-08-11.
Reviewers had a great experience with this company. Customers frequently mention that the platform is simple, intuitive, and provides a straightforward method to turn unused gift cards into cash. Many consumers also appreciate the smooth transactions, noting that money is deposited into their accounts quickly. People find the service reliable for getting paid without encountering major hurdles during their initial exchanges. Some reviewers were not happy with delayed payments, mentioning that transactions took longer than expected to reach their bank accounts. Others also noted frustrating difficulties with account verification, technical glitches, and unexpected errors preventing them from completing exchanges.
Auto-generated from all reviews of this business. For reference only.clunky app. Unable to upload multiple cards at once. Locked out easily and cards get denied despite being scanned in on app.
Will use again!!
I was uneasy at first but after some research I gave it a try and it was fast easy and totally worth it. Saved me out of a tight spot.
My first transaction/swap with P2C was smooth and straight forward, no problems at all and actually got my deposit earlier than expected.... but NOW (second time use) it's up in the air and I'm not getting nowhere. I contacted CS and they didn't have any answers either, whether I was getting my deposit or not. so now I can't get my gift card back until they decide to review it or approve it. It's been stuck on "pending" for two days, no answers going forward. It's messy. And they also had "technical" issues so maybe that is causing the delay too. Point is, they should have mentioned this technicality before hand so people aren't stuck waiting around, not knowing what is happening to their card/deposit. It's pointless and lazy to me. Def not very good business practice either soooooo... I want my gift card or the deposit! Not hard UPDATE: got my refund after days but they also deleted my account. Nice 👎
Scammers!! DO NOT TRY TO SELL YOUR CARD ON IT. I’ve sold on this app before using gift cards with small amounts but this time I tried it again and they stole almost $800 dollars from 3 different Mastercards I gave them for exchange after that they disabled my account. IDK how I’m going to get that money back now I really needed it.
I do focus groups, mock juries and product testing for a living. I've always been paid with virtual cards. I looked into some sites and they wanted to take 50%, or you had to transfer it to bitcoin. And then I came across prepaid to cash and they have been phenomenal. I have had nothing but fantastic results and superior customer service. I saw some of these other reviews and I don't know who wrote them, but it's definitely not about this company. Because this company is a plus all the way
15 days 2 sent support emails and nothing but pending endless. The support phone number is (415) 650-1875 (never answered and had to look off prepaid2cash website). The four star rating must be old or from fake reviews. DON’T USE PREPAID2CASH SCAM!
They don’t email back fast enough with Proper explanation they rejected my transactions and more so I’m going to keep the review at a 1 star
PP2C used to be great! The same day service is no longer available with your funds being held over 24 hours AFTER approval and before being released/deposited into your account.
Everything good
First transaction was fast. Everything’s completely streamlined. Financial adjacent apps always make me hesitant, but they know what they’re doing. It’s legit.
I put my card in they took the money but have not paid mr and in does not show up in my account on their app.
The took the balance off my card and then disabled my account
They say it takes 24 hours to review your transaction, it actually takes 48 hours, to the hour, at which point they come back and ask for more unnecessary information. I have (2) transactions pending and after requesting them to be canceled, they are unresponsive. I'm going to wait another 24 hours before I escalate this issue. UPDATE: They straight up removed my transaction from my history, like it was never made. Thankfully I have screenshots and can reference my digital card transaction history.
This is a great app I was registering and entered my checking account and didn't see the other options for immediate pay. It was a few minutes after 5pm so though the system said I would get it the next business day it was actually 2 days later. It wasn't until I contacted customer service that I considered the time zone difference and the fact it was after hours so already on the next business day. That is one thing that would improve the app is with the profile include time zone time frames to show expected deposits. Other than that in so thankful for the app every thing was easy to fill out and connect to bank. Will definitely use again.
The process was smooth and excellent.
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