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Education & Training

Preply

205 reviews

4.6205 reviews
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About Preply

Data updated
Website
preply.com
Category
Education & Training
Location
United States · Brookline, MA
Status
Unclaimed
Last 12 months
205 reviews
Replies to negative
44% (8/18)
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Is Preply legit?

Preply (preply.com) has a 4.6 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Education & Training and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 44% of negative reviews. Last updated 2026-08-10.

What people say

Nayeli(客户服务支持)服务过……

Nayeli(客户服务支持)为我提供了很好的服务。只花了几分钟我的请求就得到了处理。谢谢。

Reply from Preply 2026-08-02

Greetings, We are sincerely grateful for your positive feedback. 🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

客户支持很棒

客户支持非常棒。没过多久,我就有一名工作人员来解决我的问题。他们也很快很好地解决了这个问题。

Reply from Preply 2026-08-02

Greetings, We are sincerely grateful for your positive feedback. 🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

该计划适合那些关心……的人

该计划适合那些关心辅导学生获得体验的人。该项目需要真正的学生有一些耐心,即使在一些幸运的联系之后,该项目的支付也不那么慷慨,可能会大量扣除初始付款。

Reply from Preply 2026-08-02

Hello, Thank you for taking the time to communicate with us and share your experience with Preply. We are sorry for any inconvenience caused. This is definitely not up to our usual standards. We'd like to have a closer look at the issue. For that, please, do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7. Thank you for using Preply and have a wonderful day! Preply team

马克卓越的客户服务

我一直遇到一个问题,一个学生没有确认她错过的课程。根据政策,如果她在没有事先通知的情况下缺课,将被收取 100% 的费用。我最终咨询了 Preply 的老师支持,不到三分钟,我就得到了我学生错过的预定课程的报酬。谢谢来自 Preply 支持的 Marc,您提供了出色的客户服务!

Reply from Preply 2026-08-02

Greetings, We are sincerely grateful for your positive feedback. 🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

顶级的语言学习体验

Preply 是学习语言的绝佳方式。 我的导师太棒了!学生门户网站易于浏览,而且我支付的课程价格极具竞争力!我喜欢与导师面对面、一对一的交流。 这比小组课程要好得多,因为小组课程有这么多学生,所以我没有相同的练习时间。 我强烈推荐 Preply 来满足您所有的语言习得需求!

Reply from Preply 2026-08-02

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

我女儿很喜欢跟老师学习...

我女儿很喜欢跟钱老师学习。她很好地指导我女儿学习普通话,而且很开朗。 当我之前遇到技术问题时,Preply 的客户服务也非常有帮助

Reply from Preply 2026-08-02

Greetings, We are sincerely grateful for your positive feedback. 🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

准备用户体验

Preply是一个非常专业又友好的平台,在这里你可以按照你选择的节奏找到适合你的需求,老师知识渊博,也很友善!你会觉得自己在正确的地方成长~客户服务公平、友善、乐于助人!

Reply from Preply 2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

我的老师非常优秀

我的老师非常优秀。但解决支付费用问题却很难解决。但最终还是解决了。如果我能和一个真人交谈的话会容易得多。

Reply from Preply 2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

A
Amanda Roodt · 43 reviews · Experienced 2026-07-30 ·

Great service from Liam in Customer…

Great service from Liam in Customer Support. Although the problem has not been resolved, his accurate and informed reply helped me to understand. Keep up the great work Preply. Amanda

Reply from Preply 2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

R
Ruscoe Bustenera-Kirby · 1 review · Experienced 2026-07-30 ·

Professional

Professional, prompt in helping and solving issues and helpful. Resolved my issue at once.

Reply from Preply 2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

P
Puneesh Malik · 1 review · Experienced 2026-07-30 ·

Improve vocabulary and speaking style

Best to grab things and enhance your skills Improve vocabulary and speaking style customer service is best

Reply from Preply 2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

Y
Yulia Borshchivska · 2 reviews · Experienced 2026-07-30 ·

I would like to thank agent Emery for…

I would like to thank agent Emery from customer service for her wonderful service, professional approach and understanding. It proves me again that if some issue happens customer service is very prompt and professional in resolving it.

Reply from Preply 2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

I
Iryna Kalnenko · 1 review · Experienced 2026-07-30 ·

Preply is very comfortable for…

Preply is very comfortable for students. It has app and web version, both are very easy to understanding. Also they has an excellent support that helps very quickly!

Reply from Preply 2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

K
Kaman sohi · 1 review · Experienced 2026-07-29 ·

This is really good app if you are…

This is really good app if you are learning a new language. You can choose the time according to your schedule. I love it. Also, if you face any problem, customer support team always helps and responds within minutes.

Reply from Preply 2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

A
Adelaide Danton · 1 review · Experienced 2026-07-30 ·

Honestly

Honestly? Fabulous. Really, really good. At first it was the usual bot, and I'm old and don't have patience speaking with a machine, so I asked for a person, and guess what, I got a person to communicate with! The first young woman was very responsive, and then she put me across to another woman who was absolutely brilliant. Really sane, understanding, helpful, and kind. Good customer service is alive and well. Bravo Preply staff, bravo!!

Reply from Preply 2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

ع
عبدالرحمن عبدالعزيز · 2 reviews · Experienced 2026-07-30 ·

a very great platform i used it for 3…

a very great platform i used it for 3 years now

Reply from Preply 2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

M
Mariana Siqueira Shayeb · 3 reviews · Experienced 2026-07-30 ·

I've been a tutor on Preply since 2017

I've been a tutor on Preply since 2017, and I've only had wonderful experiences—not only with customer service but also with my students! Next year marks 10 years! Wow! I absolutely love being here! Thank you for having me!

Reply from Preply 2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

B
Brena Vaz · 1 review · Experienced 2026-07-30 ·

They are very profissional!

Reply from Preply 2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

P
Patronella Manyimo · 1 review · Experienced 2026-07-30 ·

This is the best platform you will ever…

This is the best platform you will ever find, quick responses ,friendly staff who actually help with your situation

Reply from Preply 2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team

T
Theresa · 4 reviews · Verified · Experienced 2026-07-20 ·

Great way to find a tutor to learn a…

Great way to find a tutor to learn a new language.

Reply from Preply 2026-08-01

Greetings, We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl Thank you for using Preply and have a wonderful day! Preply Team