Customer service with PrettyLitter is…
Customer service with PrettyLitter is top notch!
Reply from PrettyLitter2026-08-03
We care just as much about our customers, as we do about their kitties! ❤️ Thank you for choosing PrettyLitter, Kerrin!
About PrettyLitter
Data updated- Website
- prettylitter.com
- Category
- Animals & Pets
- Location
- United States · Los Angeles
- Status
- Unclaimed
- Last 12 months
- 66 reviews
- Replies to negative
- 100% (2/2)
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Is PrettyLitter legit?
PrettyLitter (prettylitter.com) has a 4.8 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Deliveries are on time and the product…
Deliveries are on time and the product is superior.
Reply from PrettyLitter2026-08-03
Litter deliveries should be convenient and reliable for you and your fur family. So we are delighted to hear PrettyLitter is living up to its promise. ❤️ Thanks for sharing the love, William 💫
The Best Cat Litter
I have 5 cats and my house does NOT have the kitty litter smell. It is also so easy to clean.
Reply from PrettyLitter2026-07-31
FIVE CATS and a STINK-FREE home! Now that's a paws-itively amazing review, Michelle! 😻 We’re thrilled to hear PrettyLitter is helping keep things clean and stress-free for you and your kitty crew. That’s what we’re here for! 🐾
Pretty Litter changed everything
Pretty Litter changed everything! No more stink! My cat's been using it for years now and I can't imagine ever using anything else! Plus, you can monitor your cat's health! We love our Pretty Litter!!!!
Reply from PrettyLitter2026-07-31
PrettyLitter ❤️'s you, Patricia! We are so happy to hear we made a paws-itive impact on your purr-babies and household. And we are honored to be a part of your cat care journey. 🐈️
I love the Pretty Litter brand
I love the Pretty Litter brand. It's a great litter product and dust free! I like the easy order and delivery to my home. Plus, you can join the club and points can add up to free toys and also free cat food! I've used pretty litter for probably 3 years now and I have 2 indoor cats.
Reply from PrettyLitter2026-07-31
A purr-fect review from one of our loyal customers! ✨ We're thrilled to hear PrettyLitter is helping keep things fresh at home and that you're enjoying those VIP perks. Making cat care easier, cleaner, and a little more fun is what we're all about. Thanks for letting us be part of your routine, Gayleen! 😻
I love my pretty litter! and my pretty please.
I love my pretty litter! It's so convenient. It's true it last a whole month and sometimes longer. I keep it in my very small bathroom and I very rarely smell anything. I have an inside/ outside cat and he is always eating things he shouldn't. lol Sometimes he lays a pew wee! but I just scoop it up and dispose of it and the smells gone. Great customer service too whenever I have a question. Keep up the good work!
Reply from PrettyLitter2026-07-30
This review is the cat's meow! 😻 Thank you for taking the time to share your experience, Shannon. We're so happy to hear that PrettyLitter is keeping your home fresh, giving you peace of mind, and making life a little easier. Creating purr-worthy experiences for our cat parents is what we're all about. Thanks for trusting us with your kitty's care! ✨
The Best Litter
The ease of keeping the boxes cleaned and receiving monthly shipments are among the reasons I love Pretty Litter. This is by far a better litter than any clay or other product that I've used.
Reply from PrettyLitter2026-07-31
We love hearing this, Marjorie! Knowing your deliveries arrive right on time and your home feels fresher is music to our ears 😻 Thanks for letting us be part of your kitty care routine—it means the world to us. 💫
Love the product
Love the product. There is no smell in my home, love the scoop and flush ease. Conveniently delivered to my front door, I never think about running out for litter , it just shows up.
Reply from PrettyLitter2026-07-30
Thanks so much for the great review, Michelle. ❤️ We’re thrilled PrettyLitter is checking all the boxes for you and your feline friend. A fresh-smelling home makes all the difference, and we’re so glad we’re delivering on that promise (and delivering right to your doorstep!). Just a quick note: flushing PrettyLitter isn’t recommended, but the lightweight formula makes cleanup super easy. Thanks again for being part of the PrettyLitter family! 🐾
This litter changes color to let you…
This litter changes color to let you know that there is a health issue that requires your attention
Reply from PrettyLitter2026-07-30
We love hearing how PrettyLitter is helping you stay on top of your kitty’s health! 🐾 We're so glad it brings a little more confidence and care to your day-to-day. ❤️ Thank you, Velina!
Pretty Litter is so very easy to use
Pretty Litter is so very easy to use! It is always delivered on schedule, cleans up great, eliminates odors and so light weight.
Reply from PrettyLitter2026-07-30
Thank you for the great review, Louka! ❤️ PrettyLitter is committed to the continued quality, care, and convenience you and your cat deserve in a litter solution. Thanks for sharing the love — we’re so grateful for you.
Pretty Litter is a top notch product
Pretty Litter is a top notch product! I have two older cats. It's reassuring to know they are healthy when their litter is clear. The litter is easy to scoop, and this grandmother appreciates how easy it is to empty and refill the litter boxes. Having it delivered every month is a huge plus too!
Reply from PrettyLitter2026-07-29
Thank you, Ann! ❤️ Knowing your deliveries arrive right on time, your home feels fresher, your routine is easier, and you’re able to keep an eye on your kitty’s health — that’s exactly the experience we hope to create for every cat parent (and their very lucky kitties). 🐈⬛
Pretty Litter is wonderful
Pretty Litter is very convenient due to its absorbency. I really appreciate not having to scoop our large clumps of litter. I have three cats and three litter boxes. I rotate them after scooping out the dried out wast and one bag for each last a month. I also appreciate that the litter is light weight. I highly recommend Pretty Litter, it's delivered to my door each month and I don't have to think about it.
Reply from PrettyLitter2026-07-30
Thank you so much for sharing this, Evelyn! ❤️ We’re thrilled to hear PrettyLitter has been such a hit with you and your three kitties. Knowing the litter keeps things fresh with such a simple routine absolutely made our day. Thanks for being part of the PrettyLitter family! 🐾
Tried other litter and Pretty Litter is best.
I tried Pretty Litter because my cat was not pleased with other litter. I have been ordering Pretty Litter for six years, kitty is happy and so am I. Having it delivered to my door is a major convenience.
Reply from PrettyLitter2026-07-30
A purr-fect review from one of our loyal customers! ❤️❤️❤️ Thank you so much, Becky. We appreciate you for sticking with us all these years. We are honored to be your litter solution.
Love Pretty Litter
Love Pretty Litter, easy to keep clean, great customer service
Reply from PrettyLitter2026-07-28
Thank you for the great review, Donna! ❤️ PrettyLitter continues to focus on removing the hassle of cat parenting so you can focus on what matters most: cuddling with your kitty. 🐈⬛
I love pretty litter
I love pretty litter, the litter box never smells bad.
Reply from PrettyLitter2026-07-29
A stink-free zone for your home. ❤️ Thank you for the love, Jenny! We're committed to giving you the quality, care, and convenience you and your cat deserve in a litter solution.
Impressed with how well it works
Was very impressed with how Pretty Litter stayed fresher longer than other less expensive kitty litter. We have two adult cats that seem to like the smell and it is easier to scoop the poop so to speak out of this litter. Highly recommend.
Reply from PrettyLitter2026-07-28
This review is the cat’s meow, Patricia! 🐱✨ We love hearing that you’ve traded litter box odors for a fresher home and a happier routine. Once you experience the freshness and ease, there’s just no going back. Welcome to the PrettyLitter family! 🐾
I have never had any bad experiences…
I have never had any bad experiences with PrettyLitter there team members have always worked with me when needed and very quickly. Team members have always been polite, respectful, and supportive. They care about you and your fur baby.
Reply from PrettyLitter2026-07-28
Thank you so much for your kind words Angela! ✨ Our team truly cares about every pet parent and their furry family members, and it means a lot to know that comes through. ❤️ Thank you for choosing PrettyLitter for your cat-care routine!
I love this litter but I only have one…
I love this litter but I only have one complaint. You say it doesn’t leave litter around the floor like other litters but it really does. I have to vacuum daily as my kitty gets it all over the floors. I bought the rug you advertise and it does catch some of litter but its still is all over the floor everywhere. Perhaps it’s because she’s part Maine coon with long hair and it sticks to her fur. But all in all I will still use the litter
Reply from PrettyLitter2026-07-28
Thanks for sharing your feedback, Bonnie! We're so glad to hear you're loving PrettyLitter overall! 😻 We understand how frustrating tracking can be, and long-haired kitties like Maine Coons can sometimes carry litter a bit farther than expected. A quick trim of the fur around the paw pads can often help reduce tracking. We truly appreciate your feedback and are so happy PrettyLitter continues to be a good fit for you and your kitty. ❤️
Great customer service
I was able to cancel this shipment last minute (my fault) quickly and easily and reset my shipment for the next delivery this is exceptionally great service.
Reply from PrettyLitter2026-07-28
This made our day! Thank you, Cathy! ⭐️ We're so glad our team delivered a purr-fect support experience. Give us a shout if you need anything else.
50/50 On Hiding Smells
I love the litter because it is light and fluffy - easy to clean - and, it hides the urine/ammonia smell very well! But, I hesitate because it does not hide the smell of poop very well. Also I wish the Clumping version came in the Lotus Scent - I love that Lotus Scent! I buy both Clumping and Non-Clumping.
Reply from PrettyLitter2026-07-28
Thanks for sharing your feedback, Teresa. We're so glad to hear you're enjoying the lightweight feel, easy cleanup, and especially the Lotus Scent! 😻 If you'd like help fine‑tuning your setup for even better odor control, our team is always happy to help. 🐾 And thanks for the suggestion of bringing Lotus Scent to our clumping litter — we'll be sure to share it with the team!