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Hobbies & Crafts

Printful

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202 reviews

3.9202 reviews
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About Printful

Data updated
Website
printful.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (53/53)
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About this business

We’re Printful, an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We fulfill and ship custom clothing, accessories, home & living items, or any of the 340+ products available in our catalog for online businesses and people worldwide.Selling custom products is one of the fastest ways to build a new revenue stream, and with Printful, you can do it with no upfront or hidden costs. We’ll make, pack, and ship the products for you, on demand. This means you only pay when an order comes in. Printful integrates with top ecommerce platforms, online marketplaces, and custom websites or apps. Get the service and support you need under one roof. Access a global network of 15 in-house facilities, top-rated customer service, rapid status updates, and consistent quality control.Customers will see nothing but your branding on their products, packaging, or order tracking page. Add your own touch to the entire customer journey to build recognition and foster a stronger community of fans.It’s time for you to take full control of your ideas, time, and finances—start or expand your existing online business with Printful!

Written by the business, not verified by us.

Is Printful legit?

Printful (printful.com) has a 3.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise how exceptionally easy it is to seamlessly integrate the platform with popular e-commerce stores like Etsy and Shopify, making online product creation completely smooth and beginner-friendly. Many buyers also appreciate the consistently high quality of the custom items and the reliable, well-organized fulfillment process that supports new sellers. However, some reviewers were not happy with order delivery problems, lost packages, and occasional product quality flaws like off-center prints or thin materials. A few customers additionally noted frustrating challenges with website editing tools, slow buffering times, and unexpected color discrepancies in final printed merchandise.

Auto-generated from all reviews of this business. For reference only.

What people say

R RUnited States · 2 reviews · Experienced 2026-05-30 ·

Easy and straight forward

Reply from Printful2026-05-31

Thank you for your review💜!

P
Patty, Shop OwnerUnited States · 1 review · Experienced 2026-05-28 ·

There are clear instructions

There are clear instructions for designing the correct size of image files, and good feedback if the size will print clearly. The profit settings and shipping settings work well, and the integrations also are reliably performed.

Reply from Printful2026-06-03

Thank you❤️! We're glad the instructions, feedback, and settings are working reliably for you.

T
Tanya CoghillCanada · 8 reviews · Experienced 2026-04-30 ·

MISPRINT & GHOSTING

Everything was fine and good until Printful made a misprint on my design, and I needed customer support. Then you are on your own. I have reached out seven emails, fr one product and I got one response asking for information ( already given) and now expereince the ghosting of Printful Support and Printful Customer Service. So, everything is obviously ok until you Need SUPPORT FROM THEIR MISTAKES. So sad, this one experience- being ignored- emails, images, pleas, all go unanswered--- this EXPEREINCE has HIGHLIGHTED Alarm bells.

Reply from Printful2026-05-30

We're truly sorry for such an experience🙏! We've received your order details and will personally review the misprint and the lack of follow‑up. Thank you for your honesty.

Chyna ReeseUnited States · 1 review · Experienced 2026-05-25 ·

I like the way it ask which category to…

I like the way it ask which category to upload to instead of just throwing into uncategories

Reply from Printful2026-05-26

Thank you❤️! Glad you appreciate the category prompt.

c
customer, karenUnited States · 5 reviews · Experienced 2026-05-25 ·

Great Usability!

Reply from Printful2026-05-26

Thank you for your review💛!

McGinleyUnited Kingdom · 45 reviews · Experienced 2026-05-25 ·

Bad for Australia

If you are Australia-based, Printful isn't for you. It advertises itself as basically being a good option for Australia-based creators selling in Australia, but it's terrible. Almost all products are not fulfilled from Australia. I don't even think there's one hat design available in Australia. It's also not as transparent as it should be; good luck checking if one of your products is pritned using DTG or DTFlex - even the chatbot and human support (which takes a day, by the way) can't tell you where to find this info. It needs to be more transparent, and they need better fulfilllment for Australia. I feel like I wasted a lot of time on Printful just to find out nothing is available for me. Would not recommend.

Reply from Printful2026-05-26

We're truly sorry the local fulfillment in Australia didn't meet your needs🙏! We're actively working to improve both our transparency and fulfillment options for Australian creators. Your voice helps make those changes happen, and we're grateful for that.

PETER TIMOTHY JANTJESSouth Africa · 1 review · Experienced 2025-05-25 ·

Fast execution of processes .

Reply from Printful2026-05-26

Thank you for your feedback💜!

C
Christopher BenoitUnited States · 4 reviews · Experienced 2026-05-25 ·

Quick, Easy, Efficient product creations and easy sync with Etsy

once i had done a couple of products I found the experience very easy and efficient

Reply from Printful2026-05-26

Thank you💙! So glad it became easy and efficient after the first few products.

B
Bull Dung & HaggleUnited States · 2 reviews · Experienced 2026-05-25 ·

Fun & Easy to use

Fun & Easy to use. Wish I knew about them sooner.

Reply from Printful2026-05-26

Thank you for your review🩷!

C
ConsumerUnited States · 2 reviews · Experienced 2026-05-22 ·

Amazing 🤩 site

Reply from Printful2026-05-24

Thank you for your review🩷!

D
Daht Boii RGUnited States · 4 reviews · Experienced 2026-05-22 ·

Etsy store to TikTok integration EASY PEESY

I already had an Etsy store (SEIKOU By RG) that's in the works & I was a little hesitant at first because I was afraid it would be complicated. But the transition to moving and publishing my previous designs to my TikTok Shop is actually simple and quick. If you are a small business looking for good mock-ups, also check out Photoroom. I just found them and has helped a lot with getting models and product images. Check out my TikTok Shop on my page(@dahtboiirg), and you can see the type of product images you can create. Also, feel free to message me, and I'll happily show you how to navigate the site and give tips that I have found. Us small businesses have to work together in this economy lol. God Bless & Take Care.

Reply from Printful2026-05-24

Thank you for sharing your journey and for helping other small businesses💚! We're so glad moving designs to TikTok Shop felt simple.

dogstonge funnyMorocco · 1 review · Experienced 2026-05-22 ·

Good experience.

Reply from Printful2026-05-22

Thank you for your review❤️!

Torkwase JohnsonUnited States · 1 review · Experienced 2026-05-15 ·

It's effortless syncing Printful to my…

It's effortless syncing Printful to my website. It is kinda challenging to create a product on Printful though. The lag/buffering time to edit designs is rough. Figuring out the templates/published uploads and saved items can be confusing also. I DO absolutely LOVE all-over print and icons!

Reply from Printful2026-05-24

Thank you💜! Glad syncing is effortless and you love all‑over print. We hear you on the lag and confusion, we're sharing this with our team.

L
LaVerne BrownUnited States · 1 review · Experienced 2026-05-20 ·

Great selection of products

Great selection of products. Excellent quality.

Reply from Printful2026-05-21

Thank you for your review💛!

Debbie DrummUnited States · 1 review · Experienced 2026-05-21 ·

I love using Printful

I love using Printful. It integrated easily to our Etsy store and trying out our designs on products and doing mockups is very user friendly.

Reply from Printful2026-05-22

Thank you💙! So glad the Etsy integration and mockups are user‑friendly for you.

AuroraItaly · 1 review · Experienced 2026-05-21 ·

Absolutely loving the Printful + Etsy…

Absolutely loving the Printful + Etsy integration so far. Super smooth setup, clean interface, and the print quality options look amazing. Uploading artwork and creating my first poster felt way easier than expected. Definitely excited to keep creating and growing my shop ✨

Reply from Printful2026-05-22

Thank you💛! So glad the Etsy integration was smooth and your first poster came together easily. Keep creating🚀!

Jessica JohnUnited States · 8 reviews · Experienced 2026-05-20 ·

love

love. this site and it works so easy with my squarespace plus the final products are both affordable and top quality. highly recommend them for all your business merch needs!

Reply from Printful2026-05-21

Thank you💚! So glad it works seamlessly with Squarespace, affordable and top quality. Thanks for the recommendation🙏!

T
Tee KitUnited States · 1 review · Experienced 2026-05-20 ·

They started to use AI chatbots

They started to use AI chatbots. Used to be good when they had human teams working on things.

Reply from Printful2026-05-21

Thank you for the feedback🙏! We hear you. We're working to balance AI with real human support, especially for complex issues. Your voice helps us improve. If you have specific examples you'd like us to review, please share your details here: https://forms.gle/grBd4UvjvMhzADjWA

Kevin ClineUnited States · 1 review · Experienced 2026-05-20 ·

Its super easy

Its super easy! Publish straight from here onto etsy!

Reply from Printful2026-05-21

Thank you for your feedback💜!

T
Timothy MitchellUnited States · 2 reviews · Experienced 2026-05-10 ·

Ever since they did this consolidation…

Ever since they did this consolidation where they took away the factory out of North Carolina and shift everything to the West Coast production has been slow quality has been pretty trash. Shipping times are slow production times are slow they tell you that it’s 3 to 5 days to be complete whatever that you’re getting done, but an actual value it takes 5 to 10 days to get that done and then when they’re supposed to get you your stuff by a certain day it shows up a week later and then they don’t offer any compensation. Now all of a sudden when I get shirts there either not printed the right way they printed back where is it printed upside down and then I gotta get them remade which is a hassle can’t get anybody on Customer Servise she gotta do things through text. But just wait when I run for office and order for you to do business in the state of Virginia, you’re gonna have to have a call soon just remember I’m letting you all know this.

Reply from Printful2026-05-20

We're sorry to hear about the production and shipping delays, the drop in quality, and the hassle of getting issues fixed🙏! That's not the experience we want for you. We've received your order details and will review what happened. Thank you for your honesty.

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