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Printful

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202 reviews

3.9202 reviews
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About Printful

Data updated
Website
printful.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (53/53)
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About this business

We’re Printful, an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We fulfill and ship custom clothing, accessories, home & living items, or any of the 340+ products available in our catalog for online businesses and people worldwide.Selling custom products is one of the fastest ways to build a new revenue stream, and with Printful, you can do it with no upfront or hidden costs. We’ll make, pack, and ship the products for you, on demand. This means you only pay when an order comes in. Printful integrates with top ecommerce platforms, online marketplaces, and custom websites or apps. Get the service and support you need under one roof. Access a global network of 15 in-house facilities, top-rated customer service, rapid status updates, and consistent quality control.Customers will see nothing but your branding on their products, packaging, or order tracking page. Add your own touch to the entire customer journey to build recognition and foster a stronger community of fans.It’s time for you to take full control of your ideas, time, and finances—start or expand your existing online business with Printful!

Written by the business, not verified by us.

Is Printful legit?

Printful (printful.com) has a 3.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise how exceptionally easy it is to seamlessly integrate the platform with popular e-commerce stores like Etsy and Shopify, making online product creation completely smooth and beginner-friendly. Many buyers also appreciate the consistently high quality of the custom items and the reliable, well-organized fulfillment process that supports new sellers. However, some reviewers were not happy with order delivery problems, lost packages, and occasional product quality flaws like off-center prints or thin materials. A few customers additionally noted frustrating challenges with website editing tools, slow buffering times, and unexpected color discrepancies in final printed merchandise.

Auto-generated from all reviews of this business. For reference only.

What people say

K
K.Bulgaria · 3 reviews · Experienced 2026-07-31 ·

Absolutely stunning

Absolutely stunning, hope I get sales :)

Reply from Printful2026-07-31

Thank you💚! We're so happy you love it, wishing you lots of sales!

Aleynna PedrozaUnited States · 1 review · Experienced 2026-07-31 ·

This help me a lot

Reply from Printful2026-08-01

Thank you for your review🩷!

Munir Leu LeuMozambique · 2 reviews · Experienced 2026-07-30 ·

Printifull manage my store and updating…

Printifull manage my store and updating me

Reply from Printful2026-07-31

Thank you for your review💙!

eric zinglerUnited States · 1 review · Experienced 2026-07-27 ·

Quick

Quick! Printify was slow and cumberson

Reply from Printful2026-07-29

Thank you for your feedback💚!

LinkSphere GlobalUnited States · 2 reviews · Experienced 2026-07-28 ·

Great easy as 1 -2-3

Reply from Printful2026-07-29

Thank you for your review💜!

Stefano Soria Galvarro PachecoUnited States · 1 review · Experienced 2026-06-21 ·

Perfect for my online t-shirt store

Perfect for my online t-shirt store; easy to integrate and manage.

Reply from Printful2026-07-29

Thank you for your review🩷!

GritzSweden · 1 review · Experienced 2026-07-29 ·

Terrible customer service and quality

They only offer DTG in Europe with a small print area and the print does not match the preview given on the website. Terrible customer service that I had to hunt down on several different occasions to get an answer, only for them to not be helpful at all and end the the chat abruptly. Had a customer that got their order and the print was way darker than advertised. They refused to compensate in any way and gave me the same standardized answer every time. Considering their prices compared to their competitors, I'd choose another PoD-service, since the quality of both the prints and the customer service is utter garbage.

Reply from Printful2026-07-30

We're sorry for the issues you have experienced🙏! We've received your order details and will review what happened.

P
PhilipSouth Africa · 3 reviews · Experienced 2026-07-29 ·

Love it

Love it. So easy

Reply from Printful2026-07-30

Thank you for your feedback💜!

C
Caroline GeorgeUnited Kingdom · 2 reviews · Experienced 2026-07-29 ·

Simple to design and upload directly to…

Simple to design and upload directly to Etsy

Reply from Printful2026-07-30

Thank you for your feedback🩷!

A
Adrienne CollinsUnited States · 4 reviews · Experienced 2026-07-29 ·

Beginner friendly !

Reply from Printful2026-07-30

Thank you for your review💛!

Sunset Bay Stay Cape MayUnited States · 1 review · Experienced 2026-07-29 ·

Easy to use

Easy to use - no friction in getting product listed on Etsy after design is complete

Reply from Printful2026-07-30

Thank you for your review❤️!

p
pascaleUnited States · 2 reviews · Experienced 2026-07-28 ·

i like very easy to use

Reply from Printful2026-07-29

Thank you for your feedback💙!

Retrowerks LLCUnited States · 1 review · Experienced 2026-07-28 ·

Poor Quality of Work

I have ordered T-shirts from Printful on numerous occasions, in an attempt to give this company the benefit of the doubt, and there has never been a single time when the print on the shirt is straight and centered. Today I received yet another printed shirt with the print off center and slanted. Poor quality of work

Reply from Printful2026-07-29

We're sorry for the ongoing issues🙏! We've received the order details and will review the print quality issues personally. We'll reach out to you directly.

BradUnited Kingdom · 9 reviews · Experienced 2026-07-27 ·

I have placed two orders at Printful…

I have placed two orders at Printful and both were delivered late. One order was a gift for a holiday and it didn’t arrive in time but of course I couldn’t refund as it was a custom print. The second order was a poster that arrived scratched. If you estimate a three day window for delivery, I expect it to be delivered in that window not two days after!

Reply from Printful2026-07-28

We're sorry for the late deliveries🙏! Please submit your order details through this form so our team can review what happened: https://forms.gle/grBd4UvjvMhzADjWA

Jurassic BarkCanada · 2 reviews · Experienced 2026-07-26 ·

Installed the app on my website and…

Installed the app on my website and added products to my store. The very first order was "lost" without any update from the company until the upset customer reached out to me. Printful allegedly requested a replacement. This was also "lost." Once again, didn't find out until the upset customer reached out to me. They paid for a product, waited 6 weeks, didn't get the product, didn't get an explanation, didn't get an update, and didn't get a refund... for something that was supposed to arrive in a matter of days. She ended up never receiving the product she needed for an event. So thanks Printful, for harming my business!

Reply from Printful2026-07-28

We are truly sorry for this experience🙏! Please submit your order details through this form so our team can review what happened: https://forms.gle/grBd4UvjvMhzADjWA

H
Heather RobinsonUnited States · 5 reviews · Experienced 2026-07-26 ·

Just started using Printful

Just started using Printful. It is very easy to navigate, which works out for me.

Reply from Printful2026-07-27

Thank you for your review🩷!

Brad LaskyUnited States · 1 review · Experienced 2026-07-26 ·

Pretty seamless

Pretty seamless.. More issues on Esty's side than printful side.

Reply from Printful2026-07-27

Thank you for your review💛!

Empire Graphic DesignsUnited States · 2 reviews · Experienced 2026-06-30 ·

I rarely leave negative reviews

I rarely leave negative reviews, but now going on a month of trying to resolve my concerns directly with Printful, I feel it's important to share my experience so other business owners will make sound decisions for their business. I operate a small business and trusted Printful to fulfill customer orders on my behalf. Unfortunately, several orders remained in "Waiting for Fulfillment" or "Being Fulfilled" far beyond the estimated production times. My customers did not receive tracking information, and after weeks of waiting, the orders were ultimately canceled instead of being completed. As a business owner, this immediately put me in a difficult position. I was responsible for explaining the delays to my customers even though fulfillment was outside of my control. It damaged customer confidence in my business. What happened next was even more concerning. Despite the affected orders never reaching my customers, I later found myself dealing with payment disputes and additional fees related to those same orders. From my perspective, I was being asked to pay for services that were never successfully completed. I repeatedly requested documentation to better understand what happened, including: - Production history - Production completion dates - Shipping carrier information - Tracking numbers - Proof of shipment - Proof of delivery - Clarification regarding refunds and where they had been issued Obtaining clear answers proved to be extremely difficult. Communication was slow, explanations varied depending on the representative, and I struggled to receive the documentation needed to understand or verify the charges. The situation eventually resulted in restrictions on my account while the disputes remained unresolved, preventing me from operating my business normally. Instead of focusing on serving my customers, I spent countless hours corresponding with customer support, gathering records, and attempting to obtain straightforward answers. I understand that no company is perfect and mistakes happen. My greatest disappointment was not simply that problems occurred, it was the lack of transparency, the difficulty obtaining supporting documentation, and the lengthy process required just to seek clarification. As someone who has worked with many vendors over the years, I value accountability and clear communication. Unfortunately, those were the areas where my experience with Printful fell short. I sincerely hope Printful improves its order management, customer support, dispute resolution process, and communication with merchants. Small business owners depend on fulfillment partners, and when something goes wrong, transparency and timely support are essential. This review reflects my personal experience and is shared in the hope that it encourages meaningful improvements for future customers.

Reply from Printful2026-07-25

We're sorry for the ongoing issues🙏! Please submit your order details through this form so our team can review what happened: https://forms.gle/grBd4UvjvMhzADjWA

A
Alex WellsUnited States · 3 reviews · Experienced 2026-06-10 ·

Printful is a terrible company

Printful is unfortunately a terrible company. I am a US soldier and tried to order hoodies from them. I confirmed with them beforehand that they were available. When I tried to order the hoodies they claimed they were not in stock. They also have caused me significant trouble while trying to get my money back for the canceled order. They could not fulfill. At the same time I tried ordering shirts from them. Because I called the hoodie order in dispute from them because they charged me for a product I did not receive. They took out retribution and canceled half of my shirt order. I have yet to receive my refund for the shirts I did not receive. Printful has not been very accommodating nor remorseful. There are plenty of other companies out there that are pro Military and do not take advantage of deployed members. I do not recommend this company.

Reply from Printful2026-07-27

We're sorry for the issues you've experienced🙏! Please submit your order details through this form so our team can review what happened: https://forms.gle/grBd4UvjvMhzADjWA

Randy LangleyUnited States · 2 reviews · Experienced 2026-07-25 ·

Great easy to work with.

Reply from Printful2026-07-27

Thank you for your review💜!

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