About UsPersonalized Paper Manufacturing Group is a leading online stationery manufacturer based in Albuquerque, NM. We provide online print and design services for the entire U.S. commercial market. From our friendly and knowledgeable Customer Service Team and easy-to-use online Design Studio to free online PDF proofs and exceptional turnaround times, our mission is to fulfill all our customers' needs, regardless of order size or quantity required. Our product lines include:Custom NotepadsCustom NotebooksCustom Sticky NotesCarbonless NCRCustom Graph PadsCustom Legal PadsCustom Business CardsCustom Postcards & Rack CardsCustom Desk & Wall CalendarsWe also offer many more custom stationery product solutions. Our Customer Service TeamOne of the many leading quality aspects that sets Personalized Paper Manufacturing Group apart from other national printers is our courteous and knowledgeable Customer Service Team! From pricing and lead times to questions about reproducing your design in print, our staff is ready to answer any questions you may have.Reach out to our Customer Service Team Monday through Friday between 7:30am to 4:30pm MDT at 1.800.921.1322 or via email at [email protected] to get the answers you need for your next stationery print project. From online custom designs to preparing quotes for more specialized print projects, our Customer Service Team will assist you every step of the way!
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Is Personalized Paper Manufacturing Group legit?
Personalized Paper Manufacturing Group (printpps.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the printed products and the remarkable helpfulness of the support team during the ordering process. People deeply appreciate the quick turnaround times, the careful packaging, and the user-friendly website when setting up custom prints. Buyers consistently note that communication with staff ensures the final items match their expectations perfectly.
Some people were dissatisfied with minor product flaws, including weak adhesive on sticky notes and occasional damage to the items received. Consumers noted that these unexpected quality issues occasionally detracted from their overall satisfaction.
Auto-generated from all reviews of this business. For reference only.
I needed small conference notebooks for a luncheon with our logo on them and needed them quickly. As I searched the internet, I found Personalized Paper were priced reasonably for such a small quantity and needed them shipped to arrive within 2 weeks. Once I placed my order, Lisa A responded quickly by email and then via phone that they would not get there on time and if I needed to have them by a certain date, expedited shipping would need to be paid.
Lisa was extremely helpful as a Customer Support Manager and got them the day before my meeting which was PERFECT! The notebooks looked great too and I would definitely order them again!
I researched several companies before deciding to work with PrintPPS, and I am so glad I chose them. We needed 200 personalized notebooks for a conference, along with shipping coordination. After placing the order, we found out the notebooks needed to be shipped directly to the conference location ahead of time. The challenge was getting the timing exactly right because we didn’t want them arriving too early and sitting there too long before we arrived.
I reached out to the company multiple times to update both the shipping address and delivery dates, and they handled everything flawlessly. I worked with Staci McCoy, who partnered with Jereme Metzger to make sure everything went smoothly. Jereme coordinated the shipment perfectly, so the notebooks arrived on time but not too early.
This was honestly one of the best customer service experiences I’ve had. The notebooks turned out amazing, and the entire process exceeded our expectations. We were so happy with both the product and the service that we are ordering from them again this year without even considering another company.
Although I’m late posting this review (this order was for October 2025), I still felt it was important to share how impressed we were. I’ll be honest, I’m a hard person to please when it comes to service and quality, and PrintPPS absolutely delivered on both. We are truly so happy we found this company.
It has always been a great experience working with personalized paper manufacturing group! They go above and beyond to meet our expectations and we are always very satisfied with I finished products.
You get exactly what you paid for. I use this company to make products with my designs on them. The company will contact you immediately if they have questions which is great! Very happy with Printpps.
Great customer service. I had to duplicated a product someone else did because we didn't have the order record. Jana was very helpful in walking me through the process so it was quick and seamless. Will definitely continue to use them for our custom branded items!
The customer service was amazing, always answering very quickly and helping me throughout the entire process.
The order went very smoothly and I received my product quickly.
Overall, I was very satisfied with everything.
Once I figured out how the design tool worked, it was pretty easy to navigate. I understand desire to get things out quickly but a lot of the top pages of our pads were smudged (about 1/4 of them). Since we pay for them, and give them out to customers, it would be good if they were all usable pages
“The rush order on our order pads for a large show turned out perfect. Everything arrived on time, looked great, and was exactly what we needed. Communication was great throughout the process, and the quick turnaround and attention to detail made a big difference for our event.”
Being new to ordering these type prints it was nice that Designer Eric Carson emailed me to tell me about an error I had made that would have ruined my designs. He was friendly & professional and the courtesy email was much appreciated. I was able to send the corrected measurements & my new product turned out wonderful.
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