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Printrunner.com

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101 reviews

4.2101 reviews
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About Printrunner.com

Data updated
Website
printrunner.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
0% (0/14)
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About this business

Get affordable online printing and custom print services from PrintRunner. Top-notch quality materials for business cards, postcards, stickers, brochures and more!

Written by the business, not verified by us.

Is Printrunner.com legit?

Printrunner.com (printrunner.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is good. 76% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely easy ordering process, fair pricing, and exceptionally fast delivery times for their custom projects. Many buyers note that the printed items consistently feature high quality, vivid colors, and professional finishes that exceed expectations. Some reviewers were not happy with occasional delivery delays or fulfillment problems, noting that some shipments arrived much later than expected. Additionally, a few people experienced issues where certain products like stickers or paper colors did not quite match previous batches or their initial expectations. However, most consumers remain very satisfied and plan to continue using the service for future needs.

Auto-generated from all reviews of this business. For reference only.

What people say

The banner is beautiful..great price…

The banner is beautiful..great price and process was easy . However the second item I need is stuck in invoice hell. Hopefully it will get resolved so that I can place the order

Reply from Printrunner.com2026-07-23

Thank you for your feedback, Pat! We’re thrilled you loved the banner and found the process easy. We apologize for the delay with your second item. Your satisfaction is our priority! -Customer Care

Excellent communication

Excellent communication. I had a slight change when I saw the proof. The technician was able to understand what I wanted and made the right adjustments. The product that I received was excellent.

Reply from Printrunner.com2026-07-23

Thank you, Richard! We're thrilled to hear that our team was able to meet your needs and provide excellent communication. Your satisfaction is our priority, and we appreciate your positive feedback on the product. Looking forward to serving you again! -Customer Care

Confusing and Disappointing Experience

I ordered a hard copy proof, I received a message from someone saying I never approved it, so I went and approved it, and then the full printed order and the hard copy proof arrived on the same day. I've never had these issues before, but this process was so confusing and disappointing. I feel their process and customer service has really gone down hill recently.

Easy purchase fast shipping and great…

Easy purchase fast shipping and great quality

Reply from Printrunner.com2026-07-23

Thank you, Audrey! We're thrilled to hear you had a smooth experience with your purchase and that you loved the quality. Your satisfaction is our priority! We look forward to serving you again soon. -Customer Care

Stickers came out as expected

Stickers came out as expected and high quality and shipping was faster than anticipated... I'll order more in the future for sure

Reply from Printrunner.com2026-07-23

Thank you for your fantastic feedback, Jerry! We're thrilled to hear that you loved the stickers and experienced quick shipping. We look forward to serving you again soon! -Customer Care

Excellent experience, best price!

The online "maker" allowed me to make the magnet exactly as I wanted it. I got it that way, and I got it very quickly. And the price was the best I found. Will definitely be back!

Reply from Printrunner.com2026-07-23

Thank you for your fantastic feedback, Christopher! We’re thrilled to hear you enjoyed the online maker and found exactly what you were looking for. Quick service and great prices are what we aim for. We look forward to seeing you again soon! -Customer Care

Painlessly Easy and Quick

The website was easy to use to customize our print project and even easier to place our order. From proof approval to completion our order was received within a week and a half. We are delighted with the results.

Reply from Printrunner.com2026-07-23

Thank you for your fantastic feedback! We're thrilled to hear that you found our website easy to use and that your order was completed efficiently. Your satisfaction means a lot to us. We look forward to assisting you with future projects! -Customer Care

Great quality

Great quality! Fast and efficient timing on production!

Reply from Printrunner.com2026-07-23

Thank you for your fantastic feedback! We're thrilled to hear you loved the quality and efficiency of our service. Your satisfaction is our priority, and we appreciate your support! -Customer Care

Pretty good but quality could be improved

Ordering was easy, shipment was estimated correctly and arrived on time. I had already pre-built my design on my own so it was really just a matter of uploading. The actual printed version was not as clear and precise as the proof - the image came out a bit blurry. Additionally, the original and the carbon do not align perfectly- the carbon copies are printed just slightly to the left of the original which thankfully won't affect the boxes we need to fill but it does kind of play tricks with your eyes in determining where to write. All in all - it will function as needed but quality control could be improved.

Very poor customer service

Very poor customer service. I have been doing business with Printrunner for the past six years, but unfortunately, my experience has become increasingly frustrating. I frequently receive incorrect products, which causes delays and unnecessary inconvenience. I was assigned an account manager, Mes, who appears to have limited product knowledge and experience. Whenever I ask for information or assistance, simple issues often become more complicated instead of being resolved efficiently. As a long-term customer, I expected a higher level of professionalism, product expertise, and support. Unfortunately, this has been one of the most disappointing customer service experiences I have encountered.

I have used Print Runner for decades

I have used Print Runner for decades. For my business the have the best quality, turn around times and price. I have only been disappointed once in the 25 years I've worked with them. They made it right at their expense. I use their design tools. It is easy and gives me the results I want. Their postcard stock is better than others. I will continue using them. They are the perfect fit for our business.

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