PrivadoVPN

One of the worst VPN's out there

One of the worst VPN's out there which… One of the worst VPN's out there which is just not working. shows IP correct, but the Service? not really working. Support? wont respond, E-mail contact they dont respond. Tickets? are just getting Closed! even free VPN's are working better, and thats kinda sad when Free VPN's work better compared to a paid one. NEVER - AGAIN - PRIVADO!

Rapid response

Rapid response and understanding of the problem with a solution.

Super fast response

Super fast response, very timely in answering my questions, changes made to fix my problem, were all extremely well laid out, making it very easy to fix everything.

fast and effective

A top notch VPN

I have been using Privado VPN for almost a year now and have signed up for another year. The technical support team are great, extremely helpful and keen to make sure their customers are totally satisfied. Definitely recommend.

Best Customer service and VPN service

Best Customer service and VPN service. Really liked it.

misleading scammers

scammers. they tell you there's no credit card required to see if it works at all and then require your credit card details.

PLEASE DON'T BUY

Like many others, I fell for the price. but as they say buy cheap buy twice. Same as most of the other reviews, I only wish I had read these first. Only server they have is in the Netherlands regardless of you selecting a different country. I paid £20 for the 2years, Wish I had put it towards Surfshark instead of these Scammers DO NOT BUY ANY PLAN FROM PRIVADO

Great customer service and problem-solving

The Privado team have been exceptional in responding to questions and providing technical assistance. Every so often, certain media sites "get ahead" of the Privado VPN and block access. This has happened a couple of times, most recently at the weekend. Each time, someone from Privado has gotten back to me within a couple of hours, with very clear instructions on how to find a "work around" and these immediately succeeded in restoring my access to streaming services. I have found them responsive and helpful and definitely recommend.

This service is the worst VPN I have…

This service is the worst VPN I have used in 20 years of using VPNs. Inconsistent connections, terrible software, terrible support, I honestly don't understand how they stay in business, must be some tax write off for a major CEO or drug dealer.

I would give them zero stars if…

I would give them zero stars if possible. I purchased the VPN on January 27, 2026. After downloading the VPN, it won't connect to any websites. If I want to use the internet, I have to disconnect from the VPN. I never use the vpn to connect to any website. So I am asking for a refund.

Excellent customer service

Excellent customer service. Help was provided in few minutes.

The web page for reporting faults does not exist!

Although I live in the UK and the server I have chosen is in the UK, I can't access the BBC iPlayer. I have asked this question to the robot in the contacts, but it couldn't answer. I had a reply asking me to do various things, which didn't work. The web page for reporting faults does not exist!

SCAMMERS

They set it as automatic subscription which you can’t turn off when you are trying. Then the renewed is not working. They sending automated emails that they will reach out, which they only did when i tried to get my money back through paypal. In that email they said there is no issue, and they reached out, so they can send it to paypal. Blaming me, and yet not providing the service they stole my money for, not an attempt to fix my issue.. disgusting scammers

i left due to issues and funds

i left due to issues and funds, my accounts is now suspended unless i pay for a subscription so no free service. very poor guys and very petty

Claims Unlimited Data

Claims Unlimited Data, then limits it at 10GB.

Flawless operation and immediate response to questions.

I have had flawless service from Privado for a year and am so satisfied, I have renewed into 2027.

did not work properly and now ignoring…

did not work properly and now ignoring my requested for a refund under money back guarantee.... Scammers

INSANELY UNRELIABLE VPN!!!

You can use it for basic website browsing, but it won't work for gaming or ANYTHING ELSE. NOT AT ALL. It constantly changes the IP address, so when you're playing, the game will randomly lose connection and can't connect back, since PrivadoVPN changed it's own IP address randomly. Also, it's VERY SLOW! It takes minutes to connect, minutes to disconnect. Also, there are a lot of issues. Like realistically 20 hours of 24 hours it's "working", the remaining 4 hours is just problems. Disconnects randomly, loses speed, like randomly drops to 1mbps instead of 1000mbps, randomly changes IP address, etc, etc. It has a LOT of issues. It is MAYBE good for basic web browsing, but nothing else. I would recommend you paying a little more for a good vpn, but not this piece of crap. I bought a 2-year plan, but I had to buy a normal, working VPN too, since it's insanely unreliable.

Scam, AVOID!

I needed a VPN and tried the Free tier. It seemed to work fine, but a lot of websites (Google, YouTube, Reddit) are "blocked due to abuse," as you'd expect from a free VPN. Since the Premium tier supposedly had hundreds of servers, I paid for it because I expected the premium servers to work. The problem is those premium servers DON'T EXIST. No matter what country you choose, the app ALWAYS uses the same server in the Netherlands, the same server you could use in the free tier, and it won't even let you use Google without solving a dozen captchas. The "30 day money back guarantee" is a LIE. You're supposed to ask their support for a refund, but they simply don't reply. Privado might seem cheap, but when you realize you're paying for a VPN that can only use a single server that's blocked by most websites, it's less of a bargain and more of a scam. STAY AWAY. DON'T GIVE THEM YOUR MONEY! Edited two months later (October 2025): I couldn't cancel my subscription during the infamous 30 day period because they never replied to my requests. I can confirm that two months after my original review, no matter what country you choose in the app, you still get an IP in the Netherlands every single time. ALWAYS. Absolutely useless VPN if you want to access geoblocked websites, unless all the sites you want to visit are in the Netherlands.