PrivadoVPN

Used to be amazing but now a days very slow speed

Till couple of months back the service was great you can find couple of cities with green bars (less server stress/load) but from last one month or so you cannot find any city with green bars most of the time servers are red or if you're lucky you'll find server with amber bars (stressed out servers) Seemingly new customers are joining in, good for business but apparently capacity planning is not done very well to ramp up the infrastructure, hopefully they will beef-up the infra to support increasing demand for a better user experience.

FIXED!!! My accounted lapsed cannot reconnect

OK ... they saw this and replied. FIXED!!! The problem was going thru their damn site. It is a great service, easy to use, intuitive (except paying). Like all great software, when it works you have no idea that it is there. Thanks for fixing the prob. Wish I knew why it happened. My accounted lapsed cannot reconnect My accounted lapsed. I paid again. Would not connect. Send 4 "support" requests, nothing, no acknowledgement. Reinstalled. No joy. Cannot get hold of a human. Really bad. Sadly it was a great experience up to 3 days ago.

Zero stars if I could.

Zero stars if I could. 1. Their Linux/OpenVPN support is terrible -- try importing any of their configs into Fedora and you get an error. They refuse to fix. 2. The available servers in any given location are a joke. You have to go to their "server list" to see what is up at the moment. LOOK ELSEWHERE.

I would give up if I were you

I would give up if I were you, what a load of crap. I thought I would save money as there were a lot of rave review, but OH NO another rip off company. All day spent trying to get the VPN set up (and why do you keep changing my password (I wonder) when I can't have something safe that I know. I would like my money back please ASAP

Purchased a 2 yr package and It worked 1 day

Update: 28th April: They refunded almost 40usd, but not quite. 38.72usd. So let me understand, they nick 7% on their refund? Ok they can make a lot of money on this with a lot of people. Update. 3:25 pm Thailand time. They refused to return my money after many emails and even showing them a copy of my bank activity. Please stay away from these low life criminals. Purchased a 2 yr package and it worked 1 day and also very slow. 40usd. This morning they have blocked it and now want to me buy another package. Customer Service almost impossible to contact, and only by email. No live chat. What is shocking is Tom's and PC Mag praised about how great it is. I am shocked, will never trust them again.

Recently for some reason most locations…

Recently for some reason most locations are in Iran when I live in Europe and choose EUROPEAN server and google then shows result in Persian calendar. And also browsing websites became very slow on any server

Unreliable service with persistent issues.

I feel compelled to share my frustration with PrivadoVPN and their service and support team. For several months now, I've encountered consistent issues with the geo-location feature, which has been consistently inaccurate and unreliable. Despite reaching out with multiple support cases (#PRV00202061, #PRV00209774, #PRV00209789) since February 2024, there has been no resolution to this ongoing problems (including Tower service). As someone who heavily relies on the service, it's incredibly disappointing to see this issue persist without any tangible solutions. The responses I've received from support have been generic at best, failing to address the root cause of the problem. What baffles me even more is the apparent shift to new services without ensuring that existing issues are adequately resolved. I feel it's essential to inform others that PrivadoVPN's service is unreliable due to the incorrect geo-location assignments for many locations, making it practically unusable. Additionally, the DNS Tower service also experiences reliability issues, further exacerbating the problem. Overall, my experience with PrivadoVPN has been frustrating and disappointing, and I would caution others against relying on it until these fundamental issues are addressed and resolved. After 2 months of generic email and ping-pong with your "support" I can only say one thing: FIX YOUR GEOLOCATION SERVICES! Rating: 1/5 ⭐ - Unreliable service with persistent issues. 22.04.2024. "You will help me" ? OK. Let me try again with your support.

Cheap but maybe for a reason

Pros: not expensive and easy to use. Cons: when I select a location in UK all the sites I navigate to think I am in Saudi Arabia. Or Tehran. Not what I was looking for. Also many sites do not open when its on and I have to switch off to access site - this is when looking for products to buy, nothing that should be difficult. My other vpn had neither of these issues.

it's celan,easy and smooth

VPN fails to maintain a connection

VPN fails to maintain a connection on my Mac, talking with support takes you down the rabbit hole- -installing tunnelling software, removing firewall etc. to no avail. Initially there was resistance to issuing a refund. After my initial negative Trustpilot review was posted a refund was issued, and so I have revised my review.

A very happy New Privado customer. i am being honest im no tech head…

If i am being honest im no tech head and most of these tech terms in many comments go over my head. What i can say in simple honest terms is i have been using surfshark vpn for the last 4 years till 29th feb when suddenly i got a message saying acc closed i tried to log back in and it said crudentials changed no idea why. So a friend recommended i try Privado so i down loaded the app tonight and set up an account and picked the free month 10gb to see how it performs. I do a lot of streaming on my firestick and i have to say so far its running " EXCELLENT " no latency or Buffering what so ever. If this vpn continues to perform as good as it is now then i will be Purchaseing it without doubt. The setting up of the account is so simple and Usage and Connection very user friendly compared to other vpn's i looked at for eg ipvanish, which i had previously on another device it was forever Disconecting , Proton is only compatable with Amazon 6.and above versions. In the end i gave up untill as i said my friend suggested i try Privado and i am so very glad i did. Reading a lot of negative reviews on here puzzles me ie the apps a pain it keeps disconnecting, it continues to use up their data wen they have stopped streaming, connecting to servers in different countries which slows down the speed on their device. ??? . Mine stays connected im in the UK i connected to Frankfurt no matter what i am streaming not a blipp or Buffer in sight. As for using up data after closeing down apps they are working on , easy fix is open Privado app and Disconnect as i previously said im a total amature with technology but in my humble opinion and limited experience so far with this vpn i would and will be highly recommending the app to everyone and if i had to score it 10 / 10 it gets from me.

This Vpn is a nightmare to use together…

This Vpn is a nightmare to use together with a firewall. It keeps disconnecting and re-connecting even with the processes allowed. Which suggests it may be doing shady stuff overall, which is strange cause its named Privado, which i assume means private in spanish.

Support unresponsive and ticket…

Support unresponsive and ticket creation over website has to be repeated several times before accepted. Online cancellation is hidden and anything but userfriendly. subscription renewed despite cancellation and going rate $59 a joke compared to the fishing offers $30 or $1.99 - not trustworthy at all

An Excellent VPN platform

Everything in this VPN platform are excellent 👌

Does what it says

So far so good. I have not had any issues whilst using this product / surfing the web / online shopping etc. and would recommend using this VPN service to anyone.

Easy to instal and has all the features…

Easy to instal and has all the features I need

privadovpn FIXED IMMEDIATELY: does not work with SKY(UK) internet

privadovpn FIXED IMMEDIATELY the following problem =============== privadovpn does not work with SKY(UK) internet thankfully UNINSTALLING privadovpn worked and I had my SKY(UK) internet back to be clear: privadovpn DID work while connected - but it ursurped / blocked SKY(UK) after disconnecting from privadovpn Thus it was of no further use - I had to uninstall it Thankfully, uninstalling was able to be done without a problem (unlike protonvpn - which CANNOT even be uninstalled) BEWARE ! use restore on Windows or have a cloned disk ====================== privadovpn FIXED IMMEDIATELY as follows 1. Disable the KillSwitch feature: 2. Go to Settings -> VPN Protocols and activate OpenVPN TCP. Reconnect VPN and let us know if the problem persists. THE PROBLEM WAS SOLVED HAPPY NOW !

Doesn’t work for Sky content

Thought this was a VPN and I could set my location as the UK , whilst on holiday in Spain - and access Sky Go & Super 6 . After 3 days of not working and getting confusing replies from their Support , I finally get one from them to say that it’s not compatible with Sky . So it’s not a working VPN is it ? 🙈

Fast and reliable

Privado Free Service

I use the free service. It easy to use, relatively quick and trouble free - what more could you ask for. It is excellent