Benzinga Pro

This company is a joke

This company is a joke. They offer a free trial offer that implies you get full access to the pro platform, and then basically give you nothing, while collecting your phone and credit card number for a product you don't actually get to try out. You think defrauding at the very beginning of the experience is going to get you customers? This company is fraudulent.

I'm very confused about my purchase

I'm very confused about my purchase. I was signing up for the $197 a month plan with a 14-day trial that includes option trading and research. I get a pop-up asking if I want to pay in advance to lock in more savings without losing any services. I went ahead with that, and now I have spent the money, but I lost my option view. So this has been very misleading, and I'm not happy to be tricked. I also tried paying for the cheaper option for the High Beta Squawk without getting that applied to my account either. I've also tried reaching out to support without hearing from anyone. James was very happy to connect when I was going through the purchase, but disappeared when they got the money.

A super amazing tool

A super amazing tool, just wish I could connect my portfolio without worrying about security as my account was compromised as soon as I shared my information on your platform

Platform isn’t bad, spam is excessive

Platform isn’t bad, but excessive spam texts and emails even after I told them numerous times to leave me alone. I’m all for making sales, but they clearly are out of their minds for how much they keep pushing you. I’ve also lost a lot of money investing into companies they’ve interviewed thinking I was doing good research. I know it’s a risk, but the win rate of my investments has been lol. Just assume they already bought the stock, and you’re the second in line to pay a higher price.

All-in-One Platform with Outstanding Support

Fantastic service and offerings. While some say it feels crowded, for me that’s exactly the strength: an exceptional amount of high-quality information all in one place, like nowhere else. After several weeks of hands-on use, it’s a clear five-star experience for me, especially thanks to the fast, helpful, and professional support. A special mention goes to Rodrigo, the Program Director, the support calls with him are incredibly valuable. You don’t just get answers, you genuinely learn a lot from his experience, clarity, and practical insights. Thanks and greetings from Vienna

CONFUSING sign up, Charged my card, ZERO RESPONCE

CONFUSING sign up for free trial, and they ended up charging my credit card! NUMEROUS CALLS, EMAILS and never recognized chat! I had to involve my bank and after +2 weeks still no communication.

Daily tech issues

Daily issues with this overly complicated platform. You cannot rely on this platform for day trading because of all the technical errors that constantly happen. Incorrect charts, wrong stock prices, wrong P/E ratios, wrong floats, very limited chart indicators. The list of issues is endless and keeps getting bigger. Terrible to non-existent customer service. A really really poor platform for the price they're charging. You can get earnings from any investor relations site faster than you can get it from Benzinga 99% of the time. And at least they'll be correct instead of being "CORRECTED" hours later. Don't waste your money.

There is no way to reach customer…

There is no way to reach customer service as a benzinga pro customer, only via email and still they are not responsive, they reply trying to sell you stuff without reading your email or addressing your requests.

Thoroughness

overcharge

I called to place my order and did not get a call back. So I placed the order and it went well and I got the discount. Then tried to add the High Beta Squawk and instead of $49 special you charged $99. Your facebook add said $49.

great assistance and attention

Unable to subscribe via this way

Unable to subscribe via this way. My Credit Card turned the subscription down.

Emailed and didn’t get reply about how…

Emailed and didn’t get reply about how to get early news 15 minutes before market news. The email said “just reply to this email to find out how” — but nobody has responded? Why not just tell me how in the email? The pro info available isn’t anything I can’t find for free other places such as Webull or Robinhoood.

show and tell

I need to receive some winning alerts first then i can give you a five star rating. I only have a 14 days free try out and i am still waiting on my first alert. THANK YOU.

Scammy Trial Policy and Awful Support

I wish there were a zero-star option — I’d pick that instead of one. The service is overly complex, the support and management team are careless, and overall it’s unreliable. Also, watch out for their Benzinga Pro trial trap. You sign up for a trial, and if you forget to cancel (which happens easily in a busy week), they refuse to refund you. Despite sending plenty of irrelevant marketing emails, they conveniently skip reminding you that your trial is ending — clearly intentional. I can only imagine how many millions they make off this quiet trick. There are better, more transparent alternatives out there — with simpler platforms and customer support that actually takes responsibility.

too comp[icated

Everything. I couldn’t get the platform to work. I was charged for a year’s subscription.i was trying to do a trial. I couldn’t get a call back after leaving numerous messages.

Everything

Benzinga 14 day free trail is a scam. Shady ass company

Gave benzinga pro a chance under the premise of the 14 day money back garantuee. When I wasn't saitifisfied with their platform and asked for a refund via their customer support they ditched the question multiple times first, then stated this money back garantuee is only for yearly subscriptions and this is stated in the terms&service agreement. Final answer was I skipped the "free trail" as a first time user and theres no refund. Very lucky Paypal customer service had my back and refunded my money.

With in 1 hours on the dashboard

With in 1 hours on the dashboard. Benzinga pro has 90% more what i need than trade ideas has.

Repeated problems adding credit card…

Repeated problems adding credit card info