About Proliability
Data updated- Website
- proliability.com
- Category
- Public & Local Services
- Location
- United States · Urbandale
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 55% (6/11)
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Is Proliability legit?
Proliability (proliability.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 55% of negative reviews. Last updated 2026-08-10.
What people say
Easy application process.
The process was smooth
The process was smooth, easy to understand, and follow through. The instructions were clear and concise, and the price is affordable.
easy website
My experience was quick
My experience was quick, thorough and professional. Thank you!
Knowledgeable and quick
Knowledgeable and quick, same day service.
Melinda was very helpful and thorough.
Great Experience
Well educated and super efficient!
Easy to enroll.
User friendly site.
Website is confusing..payment slow, no immediate receipt, costly
Website is confusing..the cost of handling my debit card visa was same as cc and while I coukd avoid one charge, the other charges are ridiculous. I also dont think you are giving any credit to professionals, NP like myself, in practice for years , and no liability.
Terrific customer service and attention
Malinda was exceptional in her professionalism, patience and knowledge. If I asked a question she couldn't answer, she tracked down the information and relayed it to me in a timely manner. Fabulous customer service provided by Malinda and I thank her for that.
I called to ask a question regarding…
I called to ask a question regarding the letter I received from AMBA, and the customer service representative was very condescending. I was merely asking a question, and I was getting total attitude in the tone from the representative. When I brought that to the representative's attention, she doubled down and continued her condescending tone. Do better, AMBA.
Reply from Proliability2026-07-14
Thank you for sharing your feedback. We apologize for your negative experience. Our goal is to provide you with the best service possible. If you have any questions regarding your policy, please call us at 1-800-375-2764. Thank you.
Just the ease and clarity of the…
Just the ease and clarity of the process.
Good Experience
The customer service rep was able to answer my questions. The short survey I stayed on the phone to answer did not work. It did not seem to take my responses and kept asking the same question.
Helpful
Helpful, friendly, straight to the point
You have great service
It was fast and efficient
EASy renewal
ease and professionalism
Customer service was excellent
The customer service agent (Jason) was very polite and helpful in providing assistance to start a new policy as health professional.