About Proliability
Data updated- Website
- proliability.com
- Category
- Public & Local Services
- Location
- United States · Urbandale
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 55% (6/11)
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Is Proliability legit?
Proliability (proliability.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 55% of negative reviews. Last updated 2026-08-10.
What people say
Said unable to continue
Said unable to continue. That the site was not able to process due to a technical issues, and I need to call. But I received an email thay my new coverage is active and have been charged to my card.
It was very easy to sign up for…
It was very easy to sign up for coverage and the cost is very reasonable.
Great customer service.
Representative answered the call quickly - no long hold time....she was very helpful, efficient, and friendly.
Easy and friendly great user experiences
Great experience they reached out right away to help me couldn’t have asked for anything more
Easy to use and you derstand website.
Rachel was amazing
Rachel was amazing, I left a voicemail and she got right back to me . She helped me and got me set up fairly quickly. She even waited until I got the email before the call ended . Thank you .
She was super helpful and pleasant
Great help and extremely friendly
Quick and simple
Easy to apply online and everything was straight forward making the process stress free.
Quick and Easy
Website very user friendly and convenient.
I got billed twice
I got billed twice. I called, but there has been no resolution or acknowledgement of my complaint.
Reply from Proliability2026-07-06
Thank you for your feedback. We apologize for the delay. A refund has been submitted and approved today. You should see a refund back to the credit card you used in the next 3-5 business days. If you have any questions, please call us at 800-375-2764. Thank you
Issues with renew link but ok overall
Issues with renew link but ok overall. Seems like a bit more expensive,but what isn't!
Easy to navigate
The specialist was so kind
The specialist was so kind. She took time to explain the different policies to me in an educational manner before I decided. I didn't feel like she was forcing me but rather guiding me to do what would be best for me! I really appreciate her. 10/10 service :)
Simple steps application
Simple steps
ease of aceess and completing renewal
Monica Ellis was so nice to work with!
Monica Ellis was so kind, patient, and helpful. She answered all of my questions and was personable. As a new entrepreneur, I am grateful for the low stress experience setting up my malpractice insurance!
Knowing that a facility is operating on…
Knowing that a facility is operating on my behalf.
Easy to apply for the coverage I needed…
Easy to apply for the coverage I needed and it was affordable!