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Beauty & Well-being

Prolonlife

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201 reviews

4.2201 reviews
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About Prolonlife

Data updated
Website
prolonlife.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
97% (31/32)
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About this business

Prolon is a science-driven nutrition brand focused on supporting healthy aging and longevity through evidence-based nutritional programs. Its flagship product, the Prolon 5-Day Diet, is a patented Fasting Mimicking Diet (FMD) developed from more than 25 years of research and 40+ published clinical studies conducted in collaboration with USC, Mayo Clinic, and Stanford, to help the body enter a fasting-like state while still providing carefully formulated nourishment that supports natural cellular renewal. The 5-Day Diet is a complete, pre-packaged nutrition program that includes portioned meals, snacks, and beverages for each day, making the experience simple to follow without calorie counting or meal planning. Clinical research published in peer-reviewed journals, including Nature Communications, found that participants completing three consecutive monthly cycles experienced an average 2.5-year reduction in biological age markers, while also supporting healthy metabolism, preserving lean muscle, and promoting fat loss. But the 5-Day Diet is only the beginning. The same decades of longevity research that gave rise to the FMD also informed Prolon's broader ecosystem of science-backed products designed for everyday life. This includes L-Biome, a precision probiotic formulated to support gut health and metabolic function; fast bars, developed to extend the fasting state between meals; nutrition shakes built around longevity-supporting protein ratios; and guided reset programs that combine multiple Prolon products into structured, longer-term health protocols. Every product in the Prolon line shares the same origin, rigorous peer-reviewed science, and the same goal: to give your body what it needs to function better for longer. Founded on the belief that nutrition should be grounded in rigorous scientific research rather than trends, Prolon develops all of its products using a research-first approach. Prolon is part of L-Nutra, a nutrition technology company dedicated to advancing evidence-based nutrition for healthy aging and longevity. Our mission is to make cutting-edge longevity science accessible to everyone because how you age is not simply something that happens to you. It is something you can actively shape.

Written by the business, not verified by us.

Is Prolonlife legit?

Prolonlife (prolonlife.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 77% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently highlight the exceptional quality and delicious taste of the products, noting that the structured daily routines make fasting surprisingly satisfying and easy to follow. Consumers consistently praise the professional guidance and responsive customer service representatives who quickly resolve questions and assist with purchases. However, some reviewers were not happy with ordering complications, mentioning unexpected subscription renewals and difficulties managing automated shipments. A few other people also felt that certain food flavors were unappealing or grainy, while others reported frustrating shipping delays. Some individuals additionally experienced missing components in their delivered kits or found specific snack items difficult to enjoy.

Auto-generated from all reviews of this business. For reference only.

What people say

Been using ProLon for years and always…

Been using ProLon for years and always looking forward to my next delivery

Reply from Prolonlife2026-07-22

Hi Jeff, Thank you so much for your wonderful review! We’re excited to hear that you’ve been incorporating Prolon into your wellness routine for years and that you continue looking forward to each delivery. We truly appreciate your continued trust and support. It means so much to be part of your longevity journey, and we’re excited to continue supporting you along the way! Wishing you continued health and wellness.

Too much salt

Reply from Prolonlife2026-07-20

Hi Maria, Thank you for taking the time to share your feedback. We understand your concern regarding the sodium content, and we'd like to provide a little more context. Prolon's sodium content ranges between 1.6 and 2 grams per day, which falls within the American Heart Association's recommended daily sodium intake for a heart-healthy diet. During the fasting-mimicking program, sodium plays an important role in helping your body retain the water you drink, supporting hydration and helping offset the electrolyte losses that can occur during fasting. Together with potassium, sodium is essential for maintaining proper fluid balance throughout the program. We truly appreciate your feedback and understand that everyone's dietary preferences and needs are different. Thank you again for sharing your experience with us.

Excellent product

Excellent product and a good way to lose weight.

Reply from Prolonlife2026-07-20

Hi Douglas, Thank you for your wonderful review! We're happy to hear that you've had a positive experience with Prolon and found it to be an effective way to support your health goals. We truly appreciate you taking the time to share your experience and wish you continued success on your longevity journey! Since you mentioned that you were pleased with the weight loss benefits of the program, we thought you might be interested in our Prolon Guided Health Program a comprehensive solution designed to help reset your metabolism, support sustainable weight loss, and improve cardiometabolic health. Built on more than 25 years of research and supported by over 40 clinical trials, this program combines the patented Fasting Mimicking Diet (FMD) with personalized nutrition guidance and ongoing lab monitoring. The result is a science-backed, structured approach that provides measurable outcomes while ensuring you are supported every step of the way. You can learn more about the program here: https://bit.ly/Prolonguidedprogram We truly appreciate you taking the time to share your experience and wish you continued success on your longevity journey!

Exceptional Customer Service

In a time when virtually no company has real people to talk to, I very much appreciate Prolon's team. Any issues I have had they have immediately gotten back to me with a great response. I have zero complaints. On top of that their 5 day organic fasting program is outstanding. I am obsessed.

Reply from Prolonlife2026-07-21

Hi There, Thank you so much for your incredible review! We truly appreciate you taking the time to share your experience with both our Customer Care team and the Prolon program. We are so happy to hear that our team was able to provide the support you needed and that you felt cared for throughout your journey. Providing guidance and support is such an important part of the ProLon experience, and we are grateful to know that it made a difference for you. It’s wonderful to hear that you are enjoying the 5-Day Fasting Mimicking Diet and are feeling so positive about your experience. Thank you for being part of the Prolon community, and we look forward to supporting you on your continued longevity journey!

An Easy Option for a 5 day Fast

Not only was the product amazing, but the support was as well. The food (although limited) was delicious and clean. I have been an intermittant faster for years, but could not seem to do any type of meaningful long term fast... Until now with the help of Prolon. I loved the journey so much, I am going to incorporate it into my health coaching program. Kuddos to ProloneLife!

Reply from Prolonlife2026-07-21

Hi Anita, Thank you so much for sharing your wonderful experience with ProLon! We are thrilled to hear that the program helped make your fasting journey more approachable and that you enjoyed both the nutrition and the support provided along the way. It is amazing to hear that, as someone who has practiced intermittent fasting for years, ProLon helped you experience the benefits of a longer fasting approach in a structured and supported way. We are also excited to hear that you plan to incorporate the program into your health coaching journey! Thank you again for your kind words and for trusting Prolon as part of your wellness routine. We wish you continued success on your longevity journey!

Really easy checkout and good food

Really easy checkout with coupons! Food has been yummy so far and I cant believe I'm having fasting benefits with it!

Reply from Prolonlife2026-07-20

Hi Alexis, Thank you so much for your kind review! We're excited to hear that checkout was easy, you were able to take advantage of our coupons, and most importantly, that you're enjoying the food. One of the things that makes Prolon unique is its ability to nourish your body while helping you access the benefits of fasting, so we're delighted to hear you're already experiencing that. We hope the rest of your journey is just as enjoyable and thank you for choosing Prolon!

Prolon 5 day program is very helpful in…

Prolon 5 day program is very helpful in keeping blood sugar under control. It is undeniably expensive, however.

Reply from Prolonlife2026-07-20

Hi Andrew, Thank you for sharing your experience! We're so glad to hear that the Prolon 5-Day Program has been helpful in supporting your blood sugar goals. We also appreciate your honest feedback regarding the cost. Prolon is the result of over 25 years of research and is carefully formulated with specific ingredients and nutrients to help deliver the benefits demonstrated in our clinical studies. Thank you again for your thoughtful review, and we truly appreciate your support!

Thank you for the great CustomerCare!

Reply from Prolonlife2026-07-17

Hi Fusako, Thank you so much for your kind words! We're excited to hear you had a great experience with our Customer Care team. Providing thoughtful support is always our goal, and we're grateful you took the time to share your feedback. We look forward to supporting you again on your longevity journey!

My issue isn’t with ProLon—it’s with…

My issue isn’t with ProLon—it’s with Shop. I refuse to give an app broad access to my phone just to track a package. Customers deserve a simple tracking link without signing up. I still haven’t a clue on when it will ship, how and when it will be delivered to prep for a 5 day fast… ugh!

Reply from Prolonlife2026-07-16

Hi Bruce, Thank you for taking the time to share your feedback. We're sorry to hear about the frustration you've experienced with the shipping and tracking process. We completely understand your preference for receiving a simple tracking link without needing to use an additional app. Please know that downloading or signing up for Shop is not required to track your Prolon order. Once your order ships, tracking information is also sent via email, and our Customer Care team is always happy to provide your tracking details if you're unable to locate them. Your feedback is truly valuable, and we'll be sure to share it with our team as we continue looking for ways to improve the customer experience. If you haven't already, please feel free to send us a private message with your order number or email address, and we'd be more than happy to provide you with an update on your shipment and expected delivery date. We're here to help and want to make sure you're able to plan your 5-Day Prolon journey with confidence.

Feel Like Superman

I came into this with an open mind, hoping to feel a little less bloated. Not only did the bloating go away, but I also feel way more energized, I'm in a better mood, and I'm much more focused, which is something I really need in my line of work. I'm actually quite shocked by how good I feel. Days 1 and 2 were hard, Day 3 was better, but by Day 4, I felt like Superman.

Reply from Prolonlife2026-07-16

Hi Jordan, Thank you so much for sharing your experience! We're excited to hear that not only did your bloating improve, but you also experienced increased energy, better focus, and an improved mood. We especially loved your "felt like Superman" description. It perfectly captures what many people notice as they progress through the program! It's completely normal for the first couple of days to be the most challenging as your body transitions into the fasting-mimicking state. Hearing that Day 4 was such a turning point for you is incredibly exciting. Congratulations on completing your first round, and thank you for trusting Prolon to be part of your longevity journey. We can't wait to hear how your future rounds go!

I was not notified prior to charging me…

I was not notified prior to charging me for a reoccurring subscription. I needed to delay due to traveling. Now will need someone to come by my house to pick it up when I will be gone

Reply from Prolonlife2026-07-16

Hi Karen, Thank you for taking the time to share your experience. We truly value your feedback and are committed to ensuring you have the best possible experience with ProLon. We're sincerely sorry for the inconvenience and frustration this situation has caused, especially with your upcoming travel plans. Our Customer Care Team has already reached out to you directly via email from [email protected] to help address your concerns and work with you toward a resolution. Your satisfaction is very important to us, and we're dedicated to making your experience as smooth and positive as possible. We look forward to hearing from you and having the opportunity to assist you further.

Customer service assisted me in getting…

Customer service assisted me in getting my order! They were very helpful.

Reply from Prolonlife2026-07-16

Hi Kris, Thank you for taking the time to leave us a review! We're so happy to hear that our customer support team was able to assist you with your order and provide the help you needed. Delivering a smooth and supportive experience is always our goal. We truly appreciate your feedback and hope you continue enjoying your Prolon journey!

Good program but dislike the soups.

I like the program but really dislike the soups. All flavors are not tolerable for me. Wish there was an alternative to soup

Reply from Prolonlife2026-07-16

Hi Melissa, Thank you so much for sharing your honest feedback. We completely understand that the soups aren't everyone's favorite, and we truly appreciate you taking the time to let us know. Taste is very personal, and we recognize that everyone's preferences are different. The soups and every item included in the Prolon program were carefully formulated over more than 20 years of research with a specific purpose: to nourish the body while helping it enter the fasting-mimicking state and access the science-backed benefits of the program, including cellular renewal (autophagy), metabolic support, and healthy aging. For that reason, every ingredient and macronutrient profile is intentionally designed to support the fasting response demonstrated in the clinical trials. That said, we completely understand that enjoying the food is an important part of the experience. Feedback like yours is incredibly valuable, and we'll be sure to share it with our Product Development team as they continue working to improve the program while maintaining the same clinically studied benefits. Thank you again for giving Prolon a try and for helping us continue to improve. We truly appreciate your feedback and hope you continue to experience the many health benefits the program was designed to deliver.

Very good products and experience

Very good products, clear instructions and explanation of the science behind the FMD, superb coaching and text support on Whatsapp. I did not receive the expected welcome package, but as soon as I emailed support to ask about it, it was on its way. Timely answers to questions on the live coaching Zooms and Whatsapp group. Very good experience.

Reply from Prolonlife2026-07-16

Hi Diane, Thank you so much for your thoughtful review! We enjoyed hearing that you enjoyed the products, found the science and instructions easy to follow, and had such a positive experience with our coaching sessions, WhatsApp support, and live Zooms. Our goal is to make every customer feel supported throughout their journey, so it's wonderful to know those resources made a difference. We're also glad we were able to quickly get your welcome package on its way after you reached out. Thank you for being part of our community, and we look forward to supporting you again in the future!

Customer representative was (David)…

Customer representative was (David) knowledgeable about the products and the subscription program worked. My questions were answered, we love the products.

Reply from Prolonlife2026-07-16

Hi Norma, Thank you so much for your kind words! We're so happy to hear that David was able to answer all of your questions and help you navigate both our products and subscription program. We'll be sure to pass your compliments along to him! Most importantly, we're so happy to hear that you love the products. Thank you for choosing Prolon, and we look forward to supporting you on your continued longevity journey!

Coaching Sessions are a Must.

It was great not having to think about what to eat, best of all, avoiding the temptation to go back to old habits for 5 days. Joining the coaching sessions make all the difference, that daily nudge, especially during the last few days kept me going. Pea protein-based soups were not my favorite, so I chopped up my olives (another non-favorite) and put them into the soup along with any cracker crumbs from the packet. Tomato soup is my hands down favorite!

Reply from Prolonlife2026-07-16

Hi Annette, Thank you so much for sharing your experience! We're so happy to hear that the structured meal plan and daily coaching sessions helped you stay on track and avoid slipping back into old habits. Having that extra encouragement, especially during the final days, can truly make a difference, and we're glad it was such a valuable part of your experience. We also love hearing how you've found ways to enjoy the meals even more! Chopping the olives into the soup and adding the cracker crumbs is such a creative idea, and we're happy to hear the Tomato Soup earned the title of your favorite. Congratulations on completing your program and thank you for allowing us to be part of your health journey!

This company has the worst customer…

This company has the worst customer service that I have experienced in years. Be careful if you decide to order from them.

Reply from Prolonlife2026-07-10

Hi Terry, thank you for taking the time to share your feedback. We truly value hearing from our customers and are sorry to hear that your experience did not meet your expectations. Providing a supportive and positive customer experience is extremely important to us, and we sincerely apologize for any frustration or inconvenience you experienced. Our Customer Care Team has reached out to you directly via email from [email protected] so we can better understand what happened, review your concerns, and work with you toward the best possible resolution. We appreciate the opportunity to address your experience and hope to support you further.

Pablo was great.

Reply from Prolonlife2026-07-07

Hi James, Thank you so much for taking the time to share your kind feedback about Pablo. We’ll be sure to share your message with him. We’re certain it will make him very happy to know that his support made a positive impact. Our Customer Service team is truly committed to providing the best possible support and guidance, and we appreciate you recognizing the care and dedication they bring to every interaction. Please don't ever hesitate to reach out if you have any further questions. We are here for you.

Taking a chance and investing in your health

I've done a few water fast before and let me tell you it was extremely hard to get through rewarding yes but hard to get through but the way they lay it out on their Advanced system and the fact that you get to do it for 5 days I even start eating food and liking things that I never liked it like it just woke up my palate so I'm grateful thankful to them and I'm looking to hopefully get some more money to invest in my health and I'd like to get on a regimen where I would do multiple rounds of these every year if not multiples month after month after month thank you guys you really made an impact on my life

Reply from Prolonlife2026-07-01

Hi Ronnie, Thank you so much for taking the time to share your experience. We're truly honored to hear that Prolon has had such a meaningful impact on your health journey. It's wonderful to hear that, compared with your previous water fasts, you found the Prolon program to be a more manageable experience while still feeling rewarding. We also love hearing that it helped you discover new foods and appreciate flavors you hadn't enjoyed before, that's a fantastic outcome! We're grateful to be part of your wellness journey and are excited to hear you're considering incorporating Prolon into your long-term routine. Many people choose to complete the program monthly, quarterly, or biannually depending on their individual health goals, and we always encourage discussing the best approach with your healthcare provider. Thank you again for your kind words and for trusting Prolon. We wish you continued success on your longevity journey and look forward to supporting you along the way!

Great customer service

Great customer service. Quick shipping and arrival. Everything tastes great. It totally resets my health journey. Love this company. Thank you for doing what you do. And for doing it with such quality. ☮️♥️😎

Reply from Prolonlife2026-06-30

Hi Lori, Thank you so much for your wonderful review! We’re truly grateful for your kind words and are delighted to hear that you had a great experience with our customer service, fast shipping, and the quality of the program. It’s especially rewarding to know that Prolon has helped reset your health journey. Hearing that our products and the care we put into them have made a positive difference means so much to our entire team. Thank you again for your support and for being part of the Prolon community. We wish you continued success on your longevity and wellness journey!

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