PropertyChecker (propertychecker.com) has a 4.5 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
B
Bill Bruckner · 1 review · Experienced 2026-06-18 ·
★★★★★
Beware of automatic subscription.
I made two $.99 property checks. Both came up with no information available on the properties. I was then charged $34.99 for a monthly subscription I needed to cancel, and I am now disputing the charge.
Reply from PropertyChecker2026-06-30
Hello Bill,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and understand your concerns regarding the property searches and the subscription charge.
After carefully reviewing our records, we were unable to locate an account under the name provided in your review. To assist you further, we kindly ask that you reply with the email address, phone number, or any additional information associated with your account so we can locate it and investigate your concerns thoroughly.
Please note that purchases made through our website typically include a trial offer, which automatically converts to a recurring monthly subscription unless canceled before the trial period ends. This information is disclosed during the checkout process and is also available in our Terms of Service.
We also regret that the property searches did not provide the information you were expecting. Property data is sourced from publicly available records, and the amount of information available may vary depending on the property's location and the records accessible at the time of the search.
Once we receive your account details, we will be happy to review the subscription charge, investigate your experience, and provide any available assistance to help resolve the matter.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Hello Rajesh,
Thank you for sharing your feedback. I'm sorry we were unable to provide the information you needed. We source data from records that are freely and publicly available from state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
I want to turn things around and help you get the information you need. If you’d like, we can schedule a call as soon as you are available, or you can email us at [email protected]. Rest assured, we’re here to help you.
I look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
K
Kate · 2 reviews · Experienced 2026-05-03 ·
★★★★★
Rectified mistake in billing in a…
Rectified mistake in billing in a prompt manner
Reply from PropertyChecker2026-06-26
Hello Kate,
Thank you for taking the time to leave us a 5-star review. We truly appreciate your kind feedback and are pleased to hear that your billing concern was resolved promptly.
At this time, however, we were unable to locate an account using the name provided in your review. To allow us to acknowledge the representative who assisted you and verify your account, we kindly ask that you contact us with additional details linked to your account, such as the email address, phone number, or reference number associated with your subscription.
Once we have this information, we will be happy to review your account and recognize the team member who provided you with excellent service.
Thank you again for your support. We look forward to hearing from you.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Hello Ann,
Thank you for taking the time to share your feedback. We appreciate your 3-star review and are sorry to hear that some of the information in your report was not as up to date as you expected.
We're sorry you were dissatisfied with the report you received. We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://propertychecker.com/terms.
We value your feedback, as it helps us continue improving our service. If there is a specific report or record you would like us to review, please don't hesitate to contact our support team. We'd be happy to look into it and assist you further.
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Hello Sherry,
Thank you for your 5-star review and for taking the time to share your feedback.
We are delighted to hear that you found our team helpful. Providing excellent customer service and ensuring our customers receive the assistance they need is always our priority.
We truly appreciate your support and look forward to serving you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
PropertyChecker refunded my subscription and refunded my subscription fee even though an intervening holiday caused me to skip the 7-day grace period before starting a monthly subscription. Their customer service person called and was very gracious.
Reply from PropertyChecker2026-06-21
Hi,
Thank you for your generous review.
We're happy our team was able to address your concerns and provide a satisfactory outcome. We also appreciate your recognition of the support you received. Positive feedback like yours encourages our team to continue providing attentive and professional service.
Thank you again for sharing your experience. We value your support and are grateful for the opportunity to assist you.
Sincerely,
Meliza
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
M
Michael W · 4 reviews · Verified · Experienced 2026-06-19 ·
★★★★★
Pleasant representative
Pleasant representative. Cared. Solved my problem.
Reply from PropertyChecker2026-06-20
Hello Michael,
Thank you for your kind words! We're pleased our representative provided a positive experience, listened to your concerns, and helped resolve your issue.
If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Dan was very great with customer service. He helped aid to his tone and didn't rush and resolved my issue in a timely manner. 10/10 I recommend!!!
Reply from PropertyChecker2026-06-12
Hello Vivian,
Thank you for taking the time to share your wonderful 5-star review. We are pleased to hear that Dan provided you with excellent customer service and was able to resolve your issue in a timely and professional manner. It's especially rewarding to know that he took the time to assist you thoroughly and ensured you felt supported throughout the process.
We greatly appreciate your kind words and recommendation. Your feedback means a lot to us, and we will be sure to share your comments with Dan and the rest of our team.
Thank you for choosing our service. We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
R
Ross Alaimo-Di Loro · 2 reviews · Verified · Experienced 2026-06-10 ·
★★★★★
took care of my cancellation with a…
took care of my cancellation with a smile in her voice - very nice to work with
Reply from PropertyChecker2026-06-11
Hello Beverly,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that your cancellation request was handled smoothly and that our representative made the experience pleasant and easy to navigate. Providing friendly, professional, and efficient service is something we strive for, and it is wonderful to know that this was reflected in your interaction.
Your kind words mean a great deal to our team, and we truly appreciate you sharing your experience. Thank you for giving us the opportunity to assist you.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Hello Margaret,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you found our service helpful. Providing excellent support and a positive customer experience is always our goal, and your feedback is greatly appreciated.
Thank you again for your kind words and for choosing our service. We look forward to assisting you again whenever needed.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
J
Just use “Customer” · 1 review · Verified · Experienced 2026-06-04 ·
★★★★★
Customer service was very responsive
Customer service was very responsive
and professional. Thank you.
Reply from PropertyChecker2026-06-08
Hi,
Thank you for this excellent review! We're happy you're pleased with the assistance you received. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
R
Ron · 1 review · Verified · Experienced 2026-06-01 ·
★★★★★
The agent was polite
The agent was polite, professional, courteous and helpful.
Reply from PropertyChecker2026-06-06
Hello Ronald,
Thank you for your kind words! We're pleased our agent was polite, professional, courteous, and helpful throughout your experience. We'll pass along your feedback. He'll be happy to hear it.
If you need anything else, please do not hesitate to contact us at your convenience. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
I spoke with a very kind gentleman named Dexter who listened to my problem & graciously refunded 2 of the 4 payments. When I had 1 st called, I was hoping to get all 4 refunded, as I didn’t realize that I was signing up for an ongoing service…. And I had not signed anything. That’s why I gave a ‘4’ rating. I appreciated his effort to help me.
Mary Ann R.
Reply from PropertyChecker2026-06-06
Hello Mary Ann,
Thank you for sharing your feedback. We're glad Dexter was kind, attentive, and made an effort to help resolve your concern. We understand your frustration regarding the ongoing subscription. On our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll the customer in a subscription billed monthly at $34.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge that they have read our Terms of Service and Billing Terms.
We value your feedback and will take it into consideration as we work to improve clarity for our customers. If you need anything else, please do not hesitate to contact us at your convenience. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Daniel was extremely professional and efficient. I was delighted with the level of service received and if I have future needs for property information will certainly be a returning customer. Well done Daniel,
Reply from PropertyChecker2026-06-04
Hello Stephan,
Thank you for taking the time to share your wonderful 5-star review.
We are delighted to hear that Daniel provided you with such professional and efficient service. Delivering a high level of customer support is something we take great pride in, and it is rewarding to know that Daniel's assistance made such a positive impression.
Your kind words and recognition will certainly be shared with Daniel, who will be pleased to know that his efforts were appreciated. We are also grateful for your confidence in our services and are honored that you would consider returning to us for your future property information needs.
Thank you again for your support and recommendation. We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Dexter was super efficient
Courteous
A real pleasure to work with
Reply from PropertyChecker2026-06-03
Hello Stacy,
Thank you very much for your wonderful 5-star review. We are truly pleased to hear that Dexter provided you with efficient and courteous service, and that your experience was such a positive one.
Your kind feedback is greatly appreciated and will certainly be shared with Dexter and the rest of our team. We are committed to delivering professional and helpful support to all of our customers, and it is rewarding to know we met your expectations.
Thank you again for your support. We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Representative was very helpful! I liked using the property checker when I needed it for some comps.
Reply from PropertyChecker2026-06-01
Hello Melissa,
Thank you for your excellent 5-star review. We truly appreciate your kind feedback and are pleased to hear that our representative was very helpful throughout your experience.
We’re also glad to know that you found the property checker useful for your comps. Providing helpful tools along with reliable customer support is always our goal, and it’s rewarding to hear that our services were beneficial to you.
Thank you again for your support and for taking the time to share your experience. We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
The reports offered by this company are very detailed and complete and it saves you hours of work! It is about a couple of minutes to get the full report on a property!
Reply from PropertyChecker2026-05-29
Hi Katherine,
Thank you for this excellent review. We're happy you're pleased with the information you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Excellent and proficient service with a pleasant attitude. Thank you.
Reply from PropertyChecker2026-05-29
Hello Albert,
Thank you for taking the time to leave us a 5-star review. We truly appreciate your kind words and are pleased to hear that you found our service excellent, proficient, and delivered with a pleasant attitude.
Your feedback is greatly valued and will be shared with our team as encouragement to continue providing the highest level of customer service. Thank you once again for your support, and we look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
k
kenneth · 1 review · Experienced 2026-05-27 ·
★★★★★
the company seems to be thieves
the company seems to be thieves. pay $1.95 for 1 check and automatically be enrolled in a monthly subscription. i’ve contacted them numerous times and have also received email confirmation of them canceling the account. they have issued refunds, only to find the charges again on my account. in my opinion the company is a fraud.
Reply from PropertyChecker2026-05-27
Hi Kenneth,
I'm sorry to hear that despite canceling and getting a refund, you still got charged. This is not something we want to happen, and we hope you give us a chance to make it right. I cannot locate an account using the name you provided. Please give us a call or send an email to [email protected]. Rest assured, we're here to help.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Hi Susan,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315