PropertyChecker (propertychecker.com) has a 4.5 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
M
Marian · 4 reviews · Verified · Experienced 2026-05-24 ·
★★★★★
The customer service person was…
The customer service person was excellent. He understood my concerns and explained everything fully.
Reply from PropertyChecker2026-05-25
Hello Marian,
Thank you very much for your 5-star review and thoughtful feedback. We’re delighted to hear that our customer service representative was able to understand your concerns and explain everything clearly and thoroughly.
Providing attentive and helpful support is very important to us, and we truly appreciate your kind words. If you need any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Hello Adriana,
Thank you for your 5-star review! We’re very pleased to hear that you were happy with the service provided. Your feedback and support are greatly appreciated.
If you need any further assistance, please do not hesitate to contact us. We are always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Hello Clarence,
Thank you for your 5-star review and kind feedback. We’re delighted to hear that we were able to solve your problem and provide you with great customer service.
Your satisfaction is very important to us. If you need any further assistance, please do not hesitate to contact us. We are always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
R
Robert J. · 2 reviews · Verified · Experienced 2026-05-21 ·
★★★★★
I had an issue
I had an issue, and within a few minutes it was resolved. I did not have any luck trying to solve the issue with your AI. But the human representative was great! I believe his name was Ben, very professional, polite, and listened to my problem and then took care of it quickly
Reply from PropertyChecker2026-05-22
Hello James,
Thank you very much for your 5-star review and for sharing your experience with us. We’re sorry to hear that our AI support was unable to resolve your issue, but we’re very pleased that Ben was able to assist you promptly and professionally.
We truly appreciate your kind words about his politeness, attentiveness, and quick resolution of your concern. Feedback like yours means a great deal to our team, and we’ll be sure to pass your compliments along to Ben.
Thank you again for your support, and please don’t hesitate to reach out if you ever need assistance in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
K
Kevin Doyle · 1 review · Experienced 2026-05-17 ·
★★★★★
Their web site is tricky
Their web site is tricky. I signed up for a 7-day package for $1.95 and 7-days later, started getting billed for a monthly access agreement at $34.95.
Reply from PropertyChecker2026-05-22
Hello Kevin,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration regarding the subscription renewal.
Our trial offer automatically converts into a monthly subscription after the 7-day period unless canceled beforehand, and this information is included during the sign-up process. However, we understand that billing terms can sometimes be unclear, and we appreciate you bringing this to our attention.
Nonetheless, since you have not used the service beyond the trial, your account has been canceled, and we have issued a refund of $34.95 as a one-time courtesy. Please allow 3–5 business days for the funds to be returned to your account.
We value your feedback and are always working to improve our customer experience.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Hello Vicki,
Thank you for your 5-star review and for your kind feedback. We are delighted to hear that you had a positive experience with our customer service team.
Providing excellent support and ensuring customer satisfaction are always our top priorities, and your comments are truly appreciated.
Thank you once again for your support, and we look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Jomarie was very helpful and cooperative, even though I was cancelling my subscription. She responded quickly to my request and remained polite and professional during our discussion.
Reply from PropertyChecker2026-05-20
Hello Michael,
Thank you for taking the time to share your feedback and for your 5-star review. We are pleased to hear that Jomarie was able to assist you in a helpful, prompt, and professional manner throughout the cancellation process.
We greatly appreciate your kind words regarding her cooperation and professionalism. Delivering courteous and efficient customer service at all times is something we highly value.
Thank you once again for your support, and we wish you all the best in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
P
Paul · 1 review · Verified · Experienced 2026-05-18 ·
★★★★★
Corrected error in billing in a timely…
Corrected error in billing in a timely manner
Reply from PropertyChecker2026-05-19
Hello Paul,
Thank you for your 5-star review. We appreciate you taking the time to share your experience.
We’re pleased to hear that our team was able to correct the billing error promptly and provide timely assistance. Delivering efficient and reliable service is very important to us.
Thank you again for your support, and please do not hesitate to reach out if we can assist you further.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Mariz was very nice and genuinely cared about my situation. She deserves a raise! Thank you Mariz and property checker for the refund I appreciate you guys for understanding.
Reply from PropertyChecker2026-05-18
Hello Justin,
Thank you so much for your amazing 5-star review and kind words! We’re thrilled to hear that Mariz was able to provide you with the care, understanding, and support you deserved. We’ll be sure to pass along your wonderful feedback to her — it will mean a lot.
We truly appreciate your trust in Property Checker and are glad we could assist you with your refund. If you ever need any further assistance, please don’t hesitate to reach out. We’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Customer service staff returned my call in a timely fashion. The representative was professional, polite and addressed my concern. Thank you.
Reply from PropertyChecker2026-05-18
Hello Timothy,
Thank you for your wonderful 5-star review! We’re very pleased to hear that our customer service team returned your call promptly and that our representative was professional, polite, and able to address your concern effectively.
Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience. If you ever need any further assistance, please don’t hesitate to reach out — we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
P
Paul Anderson · 1 review · Verified · Experienced 2026-05-14 ·
★★★★★
Property checker did what they said…
Property checker did what they said they would do and for only $1.95! What a deal, I'd recommend to anybody.
Reply from PropertyChecker2026-05-18
Hello Paul,
Thank you very much for your fantastic 5-star review! We’re delighted to hear that Property Checker delivered exactly what was promised and that you found great value in the service. Your recommendation truly means a lot to us.
If you ever need any further assistance, please don’t hesitate to reach out — we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Hello Ashton,
Thank you very much for your five-star review. We truly appreciate your feedback and are delighted to hear that you were satisfied with our customer service.
Providing helpful and professional support to our customers is always our priority, and your kind words mean a great deal to our team.
Thank you again for your support, and we look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
P
Phoenix · 1 review · Experienced 2026-05-12 ·
★★★★★
It’s an illegal website
It’s an illegal website. It entices you with a small charge of $1.95 for a report which you can get from your county website and then charge you recurring $34.95 monthly.
Reply from PropertyChecker2026-05-13
Hello Phoenix,
We are sorry to hear that you were dissatisfied with your experience and appreciate you taking the time to share your feedback.
We would like to clarify that our service and membership terms, including any applicable recurring subscription charges, are disclosed during the sign-up process prior to purchase. Our goal is always to provide transparency and convenient access to property-related information.
At this time, we were unable to locate an account under the name provided in your review. We kindly ask that you contact our support team with additional details, such as the email address associated with the account or transaction information, so we can further investigate and assist you directly.
Thank you again for your feedback, and we look forward to resolving this matter for you.
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
R
Robert N Shaffer Jr · 2 reviews · Verified · Experienced 2026-05-11 ·
★★★★★
There was a misunderstanding about the…
There was a misunderstanding about the membership with property checker. Talk to Stephanie explained everything to her and they issued me a refund, very helpful very professional if I ever needed property checkers for checking a lot of properties I would use their service. But I am just a senior citizen that needed to check one property. Overall, I would give Stephanie and property checkers a five star rating.
Reply from PropertyChecker2026-05-13
Hello Robert,
Thank you very much for taking the time to leave such a thoughtful five-star review. We truly appreciate your kind words and are pleased to hear that Stephanie was able to explain everything clearly and assist you in resolving the misunderstanding regarding the membership.
Providing professional, helpful, and courteous service to all of our customers is extremely important to us, and we are delighted that your experience reflected that. We also appreciate your understanding and your feedback regarding the service meeting your specific needs.
Thank you again for your recommendation and generous rating of both Stephanie and Property Checkers. Should you ever require our services in the future, we would be more than happy to assist you.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
J
John Dunn · 5 reviews · Verified · Experienced 2026-05-05 ·
★★★★★
Property checker was a huge help
Property checker was a huge help when we bought our property. We quickly established property lines, septic field and system locations, etc. In addition their customer service is excellent.
Reply from PropertyChecker2026-05-06
Hello John,
Thank you very much for your wonderful review.
We’re delighted to hear that the property checker was such a valuable tool during your purchase and helped you quickly identify important details like property lines and system locations. It’s great to know that our service was able to support you during such an important process.
We’re also especially pleased that you had a positive experience with our customer service team. Providing reliable tools alongside excellent support is always our goal.
If you ever need assistance again, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Hello Teresa,
Thank you very much for your 5-star Trustpilot review. We truly appreciate your kind feedback and are delighted to hear that you were satisfied with our customer service.
Your support means a great deal to us, and we look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Must of had a glitch because I canceled and still got charged. Customer service was excellent
Reply from PropertyChecker2026-05-07
Hello Kaydee,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the unexpected charge after your cancellation.
We offer free reports through a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll into a subscription to be billed monthly for $34.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they read our Terms of Service and Billing Terms, as well.
We’re pleased to hear that you had a positive experience with our customer service team, and we truly appreciate your patience and understanding while the matter was addressed.
If there is anything further we can assist you with, please do not hesitate to contact us.
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
My experience is great. I can find what I needed easily.
Thank you very much Property Checker.
Reply from PropertyChecker2026-05-07
Hello Verletrice,
Thank you very much for your wonderful 5-star review. We’re delighted to hear that you had a great experience and were able to find what you needed easily.
Your kind words and support mean a lot to us. Thank you for choosing Property Checker, and we look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Hello Douglas,
Thank you very much for your kind review.
We’re delighted to hear that you had a pleasant experience with our support team. Providing friendly and helpful service is something we truly value, and your feedback is greatly appreciated.
If you need any assistance in the future, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315
Hello Howard,
Thank you for your 5-star review. We’re pleased to hear that we were able to resolve your issue and provide the support you needed.
Your feedback is greatly appreciated, and we’re always here should you need any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.propertychecker.com
+1 833-922-2315