PropertyRecs.com

Easy and fast

Ashley was quick and courteous

Ashley was quick and courteous. I am very satisfied

Simple to get information

I needed some information on properties. Used this service for a few months. When it came time to cancel our account it was a simple process through chat. The customer service was great.

Unbelievable

Unbelievable! We have been charged $20/month for the last 6 months. We cancelled immediately but now discovered that they have been charging our account. We neglected to check each month and only saw the subscription charges now due to all of our other problems resulting from our loss of home in the Palisades fire.

Customer service

Stephanie in Customer service was very helpful

I had a charge on my debit card for…

I had a charge on my debit card for services I did not use. I was able to get a refund and no further charges very easily with Customer Service,

The customer service made it great.

Provided a useful service

Provided a useful service, but continued to charge for several months. Promtly issued a full refund when requested, but I had to go through their live chat to do so.

Timothy was amazing

Timothy was amazing. Very efficient!

SCAM!! WARNING Do not give them your credit card info

SCAM!!! fraudsters, its a front for hard to cancel subscription service. You will get reoccurring charges without ever specifically authorizing them. I have both emails requesting cancellation; the reply; AND my bank records showing the repeat theft AFTER the cancelation request.

I forgot to cancel my subscription but they did it and refunded me $ that they didn't have to.

I forgot to cancel my subscription apparently and they cancelled it and refunded the last 2 months I was charged but they didn't have to. Cool beans.

I called to close an account that was…

I called to close an account that was no longer useful and Anthony closed immediately. He also stated that no more charges would occur.

Peter was great and got me fixed in…

Peter was great and got me fixed in under 5 mins.

Five star Customer Service

When I signed up to receive a report on a property, I was told it would be $1. I wasn’t aware it would sign me up for an account for $30 with ongoing charges. I used the chat feature and Kimberly was very helpful to refund the full $31 when I realized it was a subscription. Great Customer Service!

Super customer service

Just contacted William about an erroneous charge that showed up on my credit card. He reversed the charge to my satisfaction. I love customer service like this.

If this really works I’m super happy…

If this really works I’m super happy with this process. Almost felt too good to be true.

Ease of cancelling the account.

The agent was very efficient and clear

The agent was very efficient and clear. Easily understood the problem.

Great customer service and timely

Great customer service and timely. No issues.

This company has been charging my card…

This company has been charging my card twice a month since February for an online property search service that I never signed up for or authorized. When I called customer service, instead of taking responsibility, they insisted that I was the one who signed up, even after I repeatedly explained that I never did. They only agreed to refund the last $9.95 charge and refused to refund the many previous unauthorized charges. This is an unacceptable business practice. Charging customers month after month without clear authorization and then blaming them when they complain is extremely unprofessional and dishonest. I strongly recommend that everyone carefully check their bank and credit card statements if they have ever interacted with this company. I will never use their services again.