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Public & Local Services

PropertyRecs.com

70 reviews

4.370 reviews
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About PropertyRecs.com

Data updated
Website
propertyrecs.com
Category
Public & Local Services
Location
United States
Status
Unclaimed
Last 12 months
70 reviews
Replies to negative
100% (11/11)
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Is PropertyRecs.com legit?

PropertyRecs.com (propertyrecs.com) has a 4.3 out of 5 rating on OK.one, based on 70 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 81% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

M
Mike C美国 · 3 reviews · Experienced 2026-08-03 ·

Subscription cancelation and refund

Canceling a subscription (that I was not aware of until seeing the credit card charges) and requesting a full refund via their on-line chat was easier than expected. The agent was helpful and responsive to my concerns which was unexpected. I say "unexpected" as it was not at all clear when I purchased a $1 one-time property report that I was actually signing up for a $9.95 bi-weekly subscription, so I assumed they would push back on any refund request. But it ended up fully refunded which did avoid filing a dispute with the credit card issuer. So, 5 stars to the agent who handled this issue (and 2 stars to the company for misleading sales practices)!

R
Richard Ivers美国 · 1 review · Experienced 2026-08-04 ·

Very easy to use

J
Jessica Schneider美国 · 1 review · Experienced 2026-08-03 ·

Nancy was amazing super fast and…

Nancy was amazing super fast and helpful!

I
Illaria Moore美国 · 4 reviews · Experienced 2026-08-03 ·

I received an email stating that I had…

I received an email stating that I had an open subscription and was just charged $30. I went to the website and used the live chat function. I was able to cancel my account and ask for the charge to be reversed. Everything was very helpful and above board.

F
Fred Vos美国 · 1 review · Experienced 2026-07-05 ·

I ordered one request for $1

I ordered one request for $1, but it appears I was set up with a recurring charge that I didn't request.

Reply from PropertyRecs.com2026-08-03

Hello Fred, Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order. The Support Team

S
Steven Breyfogle美国 · 5 reviews · Experienced 2026-08-01 ·

Very helpful agent

Very helpful agent. Got an expeditious reply.

B
Binji Bartes美国 · 4 reviews · Experienced 2026-08-02 ·

The Customer Rep

The Customer Rep. Charles was very quick and very helpful. I would have given a 5 but the website is very misleading. Thought I was only paying $1.00, but I guess that was just to pull up the report. Once I opened it the charge went up to $31.00. Again Charles was very good and refunded the full amount. But be careful.

S
Scott Glasson美国 · 1 review · Experienced 2026-07-30 ·

Customer service was very helpful.

S
Sandra Shipp美国 · 1 review · Experienced 2026-07-29 ·

Ordered one report and got charged 6 months

I ordered a report from this site, and ended up being charged for 6 months of a package deal that I didn't purchase. When I contacted the company, they refunded the 6 months of unused monthly charges. It was quick and painless, and the refunds showed up immediately on my card.

K
Kathryn Diaz美国 · 1 review · Experienced 2026-07-30 ·

Nancy was the best!

Nancy was polite, quick and efficient! Best customer experience ever!

G
Grace M McMillan美国 · 3 reviews · Experienced 2026-07-28 ·

Was very fast to handle cancellation.

N
Naveen P Morisetti美国 · 2 reviews · Experienced 2026-07-29 ·

okay in multiple ways especially while purchasing home

good while you are ready in purchasing home

Reply from PropertyRecs.com2026-07-29

Hello Naveen, If there is anything we can assist you with regarding your account, please reach out to our team at [email protected] at your earliest convenience. We are always here to help. The Support Team

A
Aimee Wolf美国 · 1 review · Experienced 2026-07-27 ·

online chat support

great online chat customer service.

R
Robin Patton Parker美国 · 1 review · Experienced 2026-07-27 ·

My request was handled very quickly

My request was handled very quickly. I appreciate being able to handle everything over chat.

P
PID美国 · 2 reviews · Experienced 2026-07-27 ·

Easy to use

Gave me what I needed. Once I was finished, it was easy to terminate without jumping through many hoops.

J
Jennifer Nichols美国 · 1 review · Experienced 2026-07-25 ·

Quick service

Quick service! no questions asked

M
Mary美国 · 2 reviews · Experienced 2026-07-26 ·

Quick, Easy and Polite!

Quick, easy and polite! Thank you!

K
Kathy Reed美国 · 1 review · Experienced 2026-07-26 ·

Carol was wonderful

Carol was wonderful. She resolved my issue within 5 minutes. AWESOME!!!

D
Dan Nienhauser美国 · 8 reviews · Experienced 2026-07-24 ·

SCAM not $1 STAY AWAY

You are told the charge is $1 when in fact it is $30 subscription plus $1, total $31. SCAM - stay away

Reply from PropertyRecs.com2026-07-27

Hello Dan, Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order. The Support Team

N
Nancy Blas美国 · 3 reviews · Experienced 2026-07-24 ·

Property recs has great customer…

Property recs has great customer service and the app is very helpful.