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Shopping & Fashion

Protectivei

98 reviews

3.698 reviews
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About Protectivei

Data updated
Website
protectivei.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
98 reviews
Replies to negative
0% (0/18)
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Is Protectivei legit?

Protectivei (protectivei.com) has a 3.6 out of 5 rating on OK.one, based on 98 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 57% of reviews are 4 stars or higher and 15% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Many buyers find that the items look great, arrive in good condition, and faithfully match the online descriptions provided by the company. People frequently mention that placing new orders is straightforward and that shipping tracking updates are extremely helpful throughout the fulfillment process. Though some customers noted that delivery times took significantly longer than anticipated, causing considerable frustration for buyers. A few other people also felt that the clothing sizing was completely off, resulting in garments that did not fit properly. Others also mentioned receiving products that differed entirely from online descriptions or failing to receive shipments at all.

Auto-generated from all reviews of this business. For reference only.

What people say

It would be a zero if you offered that…

It would be a zero if you offered that option to review. I ordered an item from them and it's been three months. I have been constantly writing to them to give me updates and I just received an email saying that I refused the order that the carrier tried to deliver. I've been home recovering from a surgery, not going anywhere. I did not refuse anything from a carrier and they refuse to give me a refund. I would accept the order if I had only gotten it! Beware of this company.

Poor quality. Poor customer service

I saw these beautiful dresses online, The model swirling around wearing this long and flowing and beautiful material that looked like a soft cotton or a jersey material. I bought 2. What I got after waiting almost a month was a cheap polyester spandex that had a satiny sheen to it that looks like a pair of cheap bed sheets. There wasn't even a manufacturer's label on the dresses along the neckline. The only tag that was on either dress was one on the inside near the bottom showing that it was made in China, the size and how to launder it. Their tracking of the parcel was ridiculous. When I first placed the order I was given a tracking platform and a number and showed that it was being packed and leaving Spain. That was June 26th and by July 13th, I was asking where the parcel is and then I got an email that morning saying that the parcel had arrived at Canada customs and then that same night I got another email saying that the items weren't available in my country and so they were placing another order and this time it was coming from China and it had a different tracking number and tracking platform then the first order. When I reached out to them and asked them how to return these items for refund, I was told that they would offer me $7 US as Goodwill I paid 80.57 US that translated into Canadian dollars at 119.00. I told them that was not acceptable and they came back with $12 US. I told him that was not acceptable and then they said that The items sent were in line with what was advertised which they are nothing like what was advertised. They came back with $19 as their final offer and I now have a complaint in with PayPal. Hoping to get my refund. I will never ever ever order from this outfit again as long as I live. 100% misleading 0% customer service through the entire process.

Online notifications good. Arrival too late.

I liked the online notifications keeping track of the shipping progress. But it took too long to actually get the product! The approximate date of arrival should be told to the customer. I bought them for a vacation trip and didn't receive them until after I returned.

I would certainly not order this again. I feel deceived. The illustration for this toy seemed to…

The illustration for this toy seemed to portray a multiheaded sprayer attached to a garden hose. What a received were 5 separate sprayers with no way to attach to a garden hose. The advertisement was deceptive. And it took two weeks to arrive. I did not see any indication it was coming by ship from Portugal and could not possibly arrive by my grandson's birthday. They sprayers are cheaply made and likely will break the first time my grandchildren use them.

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