PTAC4Less (ptac4less.com) has a 4.4 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 78% of negative reviews; 48 of them were added in the last 12 months. Last updated 2026-08-10.
When my unit first broke down, I thought oh no, now.What? So I called the number listed for contacts.
And talked with a representative who made saying smooth sailing from information on my unit to delivery. The service was fast friendly and knowledgeable. And made life a whole lot easier. My product arrived within a couple days and I was back to heating.
2 of our rental properties with the 2 units we purchased will definitely be shopping here again if the need arises.
Reply from PTAC4Less2025-11-20
Thank you so much for your wonderful review! We’re glad our team could make the process smooth and get you back up and running quickly. It’s great to hear your new units are keeping your properties warm, and we truly appreciate your trust in us. We look forward to helping again whenever you need us!
I was supposed to receive a $50.00 off shipping. Contact the company representative said the code had expired, I showed just that day the company was sending the same $50.00 off. I requested it and was informed I could not get a discount but could if I placed another order. The unit was not ship quickly as said would when purchased. And the shipping company told me it will not be delivered for 10 days and I was charged to much for shipping due to it was regular shipping and not over weight. I will not use this company again. PTAC 4 less make the prices look low but after shipping the price is same as other companies are changing plus other companies shipping is a lot faster. I sent one last email 2 days ago before I sent this review and no one reached back out to me.
Reply from PTAC4Less2025-11-20
Thank you for your feedback. We’re sorry for any frustration caused. Coupon codes can only be applied at the time of purchase, which is why it couldn’t be applied after the order was placed. Regarding shipping, we work with our carriers to provide the best service possible, but delivery times and fees are determined by the shipping company. We appreciate your business and are always looking for ways to make the ordering process smoother for our customers.
C
Charlie Lewis · 2 reviews · Verified · Experienced 2025-10-29 ·
★★★★★
Easy transaction and fast delivery…
Easy transaction and fast delivery since you’ve teamed up with FedEx! My first order took 2 weeks but this shipment was only 2 days! My unit was in great shape and freshly painted! Looked brand new
Reply from PTAC4Less2025-11-20
Thank you for sharing your experience! We’re thrilled to hear this order arrived so quickly and that the unit arrived in excellent condition. We’re always working to improve our delivery times, and it’s great to know the partnership with FedEx made a difference. We truly appreciate your continued business!
M
Michael · 3 reviews · Verified · Experienced 2025-10-24 ·
★★★★★
the customer service is very…
the customer service is very professional and knowledgeable.
Reply from PTAC4Less2025-11-20
Thank you for your kind words! We’re glad to hear our customer service team provided professional and knowledgeable support. We appreciate your feedback and your business!
Simple easy and correct unit. Timely and knowledgeable service. All done on one phone call !!!
Reply from PTAC4Less2025-11-20
Thank you for the great feedback! We’re glad the process was simple, the unit was exactly what you needed, and that our team could take care of everything in one call. We truly appreciate your business!
This is the second PTAC I've purchased from them. The unit works great, clean, dropped it in and away we go. Easy from start to finish. Great price.
Reply from PTAC4Less2025-11-20
Thank you for choosing us again! We’re glad to hear the PTAC was clean, easy to install, and working great. We appreciate your repeat business and are happy the process was smooth from start to finish!
Thank you, John!
Great price, excellent service and professional customer support.
Reply from PTAC4Less2025-11-20
Thank you so much for the kind words! We’re glad to hear you were happy with the price, service, and support. We appreciate your business and are always here to help!
Customer service and sales department are excellent! John is so helpful in helping me fit my rooms with the right unit(s). Even the driver for the freight company who delivered my order was more than helpful. I've ordered from PTAC4Less a couple of times prior to this order and have always had a great experience. Quality people with quality products, and a price you can't beat anywhere!
Reply from PTAC4Less2025-11-20
Thank you for your kind words! We’re thrilled to hear that John, our team, and even the delivery driver made your experience positive. We truly appreciate your repeat business and are glad our products and service continue to meet your expectations!
Just completed order and experienced good choice of PTAC product, very competitive prices ( before costs of shipping), and excellent customer service to date, courtesy Robyn. Now, to actually get/install/use the Amana K series product that I ordered.
Reply from PTAC4Less2025-11-20
Thank you for your feedback! We’re glad Robyn and our team could provide excellent service and help you find the right PTAC unit. We hope your Amana K series unit exceeds your expectations once installed, and we appreciate your business!
A
Ann W. O'Malley · 3 reviews · Verified · Experienced 2025-10-20 ·
★★★★★
Mark was fabulous
Mark was fabulous! We knew very little about the Ptac installed in our sunroom. We were surprised to find out that bigger didn't mean better for the size of the room. Ours wore out before it needed to. I learned a lot talking with Mark and I ordered right away. Got the notice yesterday that it shipped--SO much easier than the local yahoos who strung us along for two months. THANK YOU!!
Reply from PTAC4Less2025-11-20
Thank you for sharing your experience! We’re so glad Mark could guide you and make the process simple. It’s great to hear your order shipped quickly and that you found the right unit for your sunroom. We truly appreciate your business!
Thank you! We’re glad you were happy with the service!
C
Chris Long · 1 review · Verified · Experienced 2025-10-09 ·
★★★★★
They were great and I would definitely…
They were great and I would definitely recommend. I love the option to call an expert so I don't order the wrong unit. Thanks guys!
Reply from PTAC4Less2025-10-20
Thank you! We're so happy to hear you had a great experience and found our expert support helpful. We’re always here to make sure you get exactly what you need. Thanks for the recommendation!
We have not installed the unit as of this date. The process of ordering and delivery was seamless. Thank You.
Reply from PTAC4Less2025-10-20
Thank you! We’re glad to hear the ordering and delivery process went smoothly. When you're ready to install, don’t hesitate to reach out if you have any questions—we're here to help!
J
Joy Johnson · 2 reviews · Verified · Experienced 2025-10-08 ·
★★★★★
Very good experience
Ordering was easy. Delivery was a one day hiccup but it all worked out. The unit was easy to install and works beautifully. Will definitely buy from PTAC again, if needed!
Reply from PTAC4Less2025-10-20
Thank you for the great feedback! We’re glad everything worked out smoothly in the end and that your unit is working beautifully. We truly appreciate your support and look forward to helping you again in the future!
