PureBulk sells premium quality affordable vitamins and dietary supplements for your nutritional needs with fast free shipping available!
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Is PureBulk, Inc. legit?
PureBulk, Inc. (purebulk.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 72% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-27.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, pure ingredients without additives, and fair prices across a wide variety of health supplements. Consumers also note that the ordering process is wonderfully simple and the website is very easy to navigate for finding items.
However, some customers also noted occasional issues, mentioning flimsy packaging materials that caused minor spills or experiencing frustrating delays in getting packages shipped out promptly. A few other people also felt that the online ordering platform can sometimes be difficult to use when technical glitches happen or corrections are needed.
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My shipping home address DID NOT have my apartment number.
The order form would NOT allow me the opportunity to edit and add my apartment number.
I live in a 5 story apartment building which means it is highly likely that I WILL NOT receive my order!
Most order forms ALLOW YOU TO EDIT AND CORRECT YOUR ORDER BUT YOURS DOES NOT!
Now I am out $50.00 with no product.
Not a good way to do business!
Reply from PureBulk, Inc.2026-07-17
Thank you for bringing this to our attention. We're very sorry for the frustration this caused.
I do see that you were able to connect with our Customer Service Manager, and we're glad we could get in touch. She let you know that we'll be reshipping your order with your apartment number added to the shipping address to help ensure it arrives correctly.
We understand how stressful shipping issues can be, and we appreciate you giving us the opportunity to make things right. Thank you for your patience, and if you need anything else, we're always here to help.
I've noticed a large increase in the moisture content in the previous bag of Whey Protein Isolate 90%. This may not sound like a big deal but it is! It changes very significantly the powder's ability to dissolve in my morning coffee. I use to be able to use it after I cooled down the coffee with cocoanut milk & half & half. It would dissolve quickly with almost no lumps. Now, its a complete mess! it takes five minutes of stirring & then crushing lumps & the stirring some more. Over & over, for at least five minutes until it has dissolved, when before, it took under a minute. I think someone is rushing the drying process as I checked the bag for any holes & found none. If the next couple of bags continue to do this I will cancel my order.
Reply from PureBulk, Inc.2026-07-17
Thank you for sharing your experience, and we're sorry to hear your latest bag hasn't been mixing the way you've come to expect.
We can definitely understand how frustrating that would be, especially when you've had such consistent results in the past. We take product quality very seriously, and we'd love the chance to look into what may have happened.
If you don't mind, please reach out to our customer support team with your order number and the lot number printed on the bag. That information will help us investigate and work toward a solution for you. Email [email protected] or give them a call toll free at 1-888-280-0050.
We really appreciate your feedback and your continued support. We hope we can get this resolved and keep you enjoying your morning coffee with a lot less stirring!
I really appreciate PureBulk, never had any issues with them over the years I've been ordering. Products are good, shipping has always been on time and the customer service is the best!
Reply from PureBulk, Inc.2026-08-03
We appreciate you taking the time to leave us a great review! It is very important that we are providing great products and service to our customers.
I signed up for the first purchase discount. After key in all the info, I thought I have received it. End up I couldn't find that in the initial email. Nowhere to be found.
Reply from PureBulk, Inc.2026-07-13
Thank you for reaching out! I am sorry that you did not receive your 12% new customer discount code. I would be very happy to apply a manual refund to your order, or you can give us a call toll free at 1-888-280-0050 to have one of our customer service agents assist you in placing your order and applying a 12% discount manually.
I couldn't get the teacher discount. I entered the email associated with the school I work for and confirmed that email. I didn't want to purchase anything via that email, so I had called and spoke with a representative about how to access the teacher discount without having it tied to my work email (because they don't like employees to use the email outside of work related communications) and he couldn't help me.
Reply from PureBulk, Inc.2026-07-21
Thank you for sharing your feedback, and we're sorry to hear about your experience. We understand your concerns about using your work email. At this time, our teacher verification process requires verification through an eligible school email address, and unfortunately our Customer Service team is unable to bypass or modify that requirement. We apologize for any frustration this caused. We appreciate you taking the time to let us know about your experience, and we'll be sure to share your feedback with our team as we continue looking for ways to improve the verification process.
I received a very prompt response to my inquiry about an order. Thank you!!
Reply from PureBulk, Inc.2026-07-13
It looks like you placed that order on July 4th, which is a Saturday. We are not opened on the weekends, so the soonest that order would have been processed was Monday. Our system indicated that the order was processed and taken to our local post office to be shipped to you July 6th. My best guess on the transit time taking a little longer is due to high mail volume due to the Holiday sales most stores were having for the 4th of July.
PureBulks website is getting better at putting my searching from page to page back at the spot I was from supplements browsing. The checkout with PayPal is my favorite option. The shipping is reasonable. Thank you all at team PureBulk
Reply from PureBulk, Inc.2026-08-03
We appreciate you taking the time to leave us a great review! It is very important that we are providing great products and service to our customers.
I've ordered the same product (pure sleep) for a while now and there is never a discount of any sorts on it with any sales you have going ever.
Reply from PureBulk, Inc.2026-07-08
Hello, thank you so much for reaching out! While we do not offer a discount on the buy 4 get one free deal, because we do not stack discounts, Pure Sleep does qualify for site wide sales. The Sale we just had for the 4th of July included Pure Sleep as one of the products that would get discounted.
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