Get 20% Off Your First Purchase Shop & Save Now About PureKana PureKana is a reputable company known for producing high-quality CBD and THC products. We are dedicated to providing customers with premium options that promote overall wellness. Our wide range of products includes CBD, THC-P, Delta8/9 & HHC in oils, gummies, topicals, capsules, and more. Premium Quality: PureKana offers high-quality cannabinoid products that are crafted with care and undergo rigorous third-party testing for purity and potency. Effective Results: Customers have reported experiencing positive results and benefits from using PureKana's products, including natural relief from discomfort and support for overall wellness. Wide Range of Options: PureKana provides a diverse selection of cannabinoids and product types allowing customers to choose the format that best suits their preferences and needs. Transparent and Trustworthy: PureKana prioritizes transparency and provides detailed information about their products, sourcing, and third-party lab testing, ensuring customers can trust the quality and integrity of their products. Educational Resources: PureKana is committed to educating customers about cannabinoids and its potential benefits, providing informative resources on their website, via their email newsletter and blog to help users make informed decisions. Satisfaction Guaranteed: If customers are not fully satisfied with their PureKana products, they can take advantage of the money-back guarantee for a hassle-free refund. Fast and free shipping: PureKana prioritizes customer satisfaction, providing a seamless and efficient shopping experience. Browse Products How to Use CBD CBD Blog About Us Contact Us
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Is PureKana legit?
PureKana (purekana.com) has a 2.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. 50% of reviews are 1 star, a relatively high share; The business has replied to 74% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-11.
Delivery was quick. Got a discount on my initial order which was nice. Glad that I didn't pay full price because it's done nothing for me or my tinnitus. 🤷🏼♂️
Reply from PureKana2024-01-08
Hello,
I am sorry to hear the effect of the product purchased was not as you were expecting. Please note, each experience varies by person since it is dependent on how it metabolizes in one’s system.
We will be happy to see if there is anything more suitable to your needs. In addition, we have added new items to our line of products that were from the voice of our customers.
If you wish to return it, you can certainly do so within 30 days of the order:
PureKana Returns
100 Lackawanna Ave.
Parsippany, NJ 07054
PureKana
Customer Service Operations
This is a scam. I tried to just buy the basic product and was charged for all the products being offered. Tried to cancel order 5 minutes after it went through but couldn’t get back to anyone at PureKana
Reply from PureKana2024-01-08
As a valued customer of PureKana, we want to make sure you get the best value for your money. That's why we offer multiple promotions every month to ensure that our customers have access to the very best deals we can provide.
In addition, we have a special offer available for you if you purchase directly from our website www.Purekana.com . You can receive rewards with every order and, eventually, redeem them as a gift card for our site.
We genuinely appreciate your business, and we are committed to providing you with the best possible shopping experience. If you ever have any questions or concerns, please don't hesitate to contact us.
Thank you for considering PureKana.
Warm regards,
PureKana
Customer Service Operations
Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
posted a review claiming to be from my wife. it includes photo. Lists wrong city. obviously fraud. Neither of us have ever used this product and neither of us wrote the review. I have filed a complaint with the FTC
Reply from PureKana2024-01-08
Hello,
I am sorry to hear about your experience. I would love to step in and make things right. However, we do not have your contact information listed here.
Can you please email us directly: [email protected] with your full name, order number and date of purchase.
Thank you!
PureKana
Customer Service Operations
Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
If you have additional feedback on how we can improve, we are always open to hear from our customers. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
I'm so sorry that you had a negative experience with your product. All of our products are third party tested and thoroughly checked before shipping. I will be reaching out to you shortly via email.
PureKana
Customer Service Operations
I'm so happy with the product and quick delivery the company achieve.
Reply from PureKana2024-01-05
Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
These products actually work. They supplement my pain meds wonderfully.
Reply from PureKana2024-01-05
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Thank you for your amazing customer service and your great product.
I will continue to order from you
Reply from PureKana2024-01-04
Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
PureKana was very appreciative of my feedback. There was a slight delay in receiving my order which upset me. Their customer service was excellent, kind, caring and knowledgeable. I have been a customer for several years and will continue to be.
Reply from PureKana2024-01-04
Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Like it but the sales don’t come around often, and when they do, the only product I like is sold out. Kinda tough when there’s a lot to choose from in CO. Other than that I like it.the gummies are ok- I like the mint oil. It’s been sold out for a long while- and the “natural” oil tastes bad. Wish the mint was still available.
Reply from PureKana2024-01-04
Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
If you have additional feedback on how we can improve, we are always open to hear from our customers. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Been using oil and gummy products for awhile now and seem to help with everyday activities.
Reply from PureKana2024-01-04
Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Had a product issue of what appeared to be some leakage of product.
Customer service handled it well and a replacement was sent.
UPDATE, replacement sent won't charge ,light flashes when removing charge, no light when drawing, or is empty .
Reply from PureKana2024-01-04
Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
The jar you are putting them in now is too tough to get off.
Well, I love PureKana, however when it takes over an hour to get the lid off it kind of makes you mad. Used pliers, wrenches and knives, and finally a screwdriver that popped the top part of. After having all the gummies fly all over the floor, I put them back in the bottle, so that I could screw the rest of it off.
Reply from PureKana2024-01-04
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
I have tried different gummies to help with my Trigeminal Nerve Pain.
These CBD only gummies are great, I have been able to cut back on using Gabapentin. It is great to be out of pain.
These are no t raising my blood pressure either. Pure CBD works.
Reply from PureKana2024-01-04
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
If you have additional suggestions on how we can improve or expand our selection, we are always open to hear from our customers. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Thank you for taking the time to provide feedback. We truly appreciate it. Unfortunately, our inventory moves quickly and despite our best efforts to keep it up-to-date, there may be times when an item is not available or out of stock. However, we are committed to resolving any issues promptly, notifying our customers of any delays, and getting their orders shipped out as soon as possible.
Best regards,
PureKana Customer Service Operations
Really dissatisfed The order for the special edition…
The order for the special edition gummies, the ones with the mushroom ingredients, still has not arrived. The return policy is questionable. I sent the cbd oil back two weeks ago and still have not heard anything. Overall, very disappointed. Will not be ordering again.
Reply from PureKana2024-01-03
Hello,
I'm sorry to hear about your experience. I'd be happy to help and make things right, but unfortunately, we don't have your contact information on file.
Could you please send us an email directly to [email protected], including your full name, order number, and date of purchase?
Thank you for your understanding!
Best regards,
PureKana
Customer Service Operations
