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pyproxy.com

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35 reviews

2.235 reviews
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About pyproxy.com

Data updated
Website
pyproxy.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
75% (18/24)
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About this business

Pyproxy provide affordable and high-quality proxy service include static, rotating and dynamic residential IP proxy, ISP proxy, HTTP(S) and SOCKS5 proxy for data collection and web scraping at scale!

Written by the business, not verified by us.

Is pyproxy.com legit?

pyproxy.com (pyproxy.com) has a 2.2 out of 5 rating on OK.one, based on 35 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 63% of reviews are 1 star, a relatively high share; The business has replied to 75% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

I think there is an issue with how the traffic is depleting

I think there is an issue with how the proxy runs because I bought 5GB last week on the 7th, and now it has already depleted. Like, I don't use it daily, and it is already finished. Also, ensure that we can buy less than 5 GB we all cannot afford the 5GB weekly as it is. So kindly do better. It seems like you are stealing from me.

I had some trouble finding my login…

I had some trouble finding my login details, but their customer support was fantastic and helped me get everything sorted out in no time.

Reply from pyproxy.com2025-08-14

Thank you for your comment! We're glad to hear that, despite having trouble finding your login details, our customer support was able to assist you quickly and effectively. Providing excellent support is important to us, and we're here to help whenever you need it. If you have any further feedback or suggestions, please feel free to share!

Worst customer support and services

Worst customer support and services. 10 out of the 20 proxies I bought stopped working. I've sent them an email and they stop responding. Don't waste your money.

Reply from pyproxy.com2025-06-09

Hi Angel K, We are sorry that you are having problems with our proxy. Please contact us at [email protected] and give us a chance to fix it and compensate you. Regards, PYPROXY Support Team

The worst S5 program I have ever used

The worst S5 program I have ever used Wasted 50$ for this rubbish Out of 200ips I have picked 20 different ips and none is working Don’t buy thier package

Reply from pyproxy.com2025-06-09

Hi Kenny, We are sorry that you are having problems with our proxy. Please contact us at [email protected] and give us a chance to fix it and compensate you. Regards, PYPROXY Support Team

It's really difficult to contact customer service.

When you encounter an issue, it is very difficult to reach out and get timely support. The damage you suffer due to their service disruption is far greater than the cost you pay them. I am truly concerned and may consider discontinuing their service.

Reply from pyproxy.com2025-06-09

Hello, X VN, Thanks for your feedback, sorry to hear that you encountered problems when using our proxy. We stipulate that we will process the user's email within 24 hours, and we will try our best to compensate for the losses caused. Sincerely, PYPROXY Support Team

Unreliable System and Poor Customer Service

Update: compliance team solved my issue and they refunded the amount that had the issue on it. Thank you. --------- I had an exceedingly frustrating time with PYPROXY. Their system, as it turned out, did not process the payment correctly, and later on, their support team reverted pretty late when I had contacted them several times. The support personnel was wholly non-cooperative; instead, they blamed me, trying to hide the system failure and refused even a single concession or a refund for a failed process fully due to them. E-mail replies were very slow and dismissive without a note of urgency or concern towards the customers—something completely unacceptable, given the fact that these services only work with timely and appropriate payment processing. In case you care about customer satisfaction, I highly recommend you avoid the service provider named PYPROXY. Terrible handling of my case from end to end left such a bad taste that I would rather not trust this particular service provider again for any business transaction.

Reply from pyproxy.com2025-02-13

Thanks for your update and we'll try our best to improve our product and service. ------- Hello, this is the PYPROXY Compliance team. We sincerely apologize for the inconvenience you experienced and have thoroughly reviewed your case. We regret that our customer service did not address your issue promptly initially. To resolve this, we offered a full refund for the affected order, which you kindly accepted. However, we recently received your additional request for a refund on a separate order that has already been fully utilized. Unfortunately, we are unable to issue refunds for products that have been used entirely. We truly value your understanding and appreciate your support. Thank you for bringing this to our attention, and we remain committed to improving our services.

I just used pyproxy's 1TB plan

I just used pyproxy's 1TB plan Speed: slow Geo count: low Backlist: Google, AMZ ,... Support: no support Should not be used

Reply from pyproxy.com2025-02-13

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced. PYPROXY's IP pool covers over 190 countries and regions, and we are constantly improving resource quality. The issue you encountered might be related to the specific region or ISP you selected. Please feel free to contact us at [email protected], and we will promptly investigate and resolve it for you. Thank you again for your support!

if you want slow proxy

if you want slow proxy, choose them. now is more slower in speed than before. waste of time contacting with customer support they do not resolve the issue.

Reply from pyproxy.com2025-06-09

Hi Ramon, Thanks for your feedback, and we're sorry you had issues using our proxy. Connection speed is affected by many factors, and we are constantly optimizing our products and technology. Regards, PYPROXY Support Team

Just dont..

Just dont.. I bought ISP proxies from them, around 50 When you check on whoer, it will say its from 'Mauritius' some small African country.. When I tried to tell this to the support, they were like "we are checking it on xy and it show up as whatever' I was like, fine, my target site actually detect them as the correct country, be it Sweden, Poland, Spain etc.. That was for a week, now even my target site detect them as Mauritius.. I don't know what shady method they use to play with the proxy country but it just gonna get me into trouble So I cant use any of the proxies I bought from them and I cant even hope for a refund So spare yourself from the trouble and use another provider, wasted money edit: I received replacement proxies after the review. They are using ipinfo to check the location, and its indeed correct there, but some other say may show Thailand or Mauritius

Reply from pyproxy.com2025-06-09

Hi, as different platforms have different testing standards, you can use ipinfo to test, which is one of the largest testing sites in the world. Please feel free to use it

Proxies are good

Proxies are good. Residential proxies are good for web scraping. I bought for my company. We have used PY for serveral months. All good. The only problem is time difference. We're in different region. Hope they can get an office in US.

Reply from pyproxy.com2024-12-05

Thank you for your suggestion, we are constantly improving our service!

They're great scammers

They're great scammers with poor services. I bought an isp proxy from them just for them to give me a data center proxy instead of static isp proxy.

Reply from pyproxy.com2025-06-09

If you encounter this situation, please contact us by email as soon as possible and we will replace or refund you.

PYProxy is awful and useless

If i had just came online to check trustpilot for reviews on PYProxy I wouldn’t have touched it with a 100ft pole talk less of paying $50 for it. Imagine having a paid service where you’re guaranteed to loose you money without refund or as much as a “hi” the moment you hit a snag. USE at the risk of your money and sanity

Reply from pyproxy.com2024-09-09

Hello, if you encounter any issues, please don't hesitate to reach out to our customer support. We are dedicated to providing prompt assistance and will make every effort to resolve any problems you may be facing.

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