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Electronics & Technology

Rayneo

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114 reviews

3.5114 reviews
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About Rayneo

Data updated
Website
rayneo.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
48 reviews
Replies to negative
0% (0/43)
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rayneo.com

About this business

11

Written by the business, not verified by us.

Is Rayneo legit?

Rayneo (rayneo.com) has a 3.5 out of 5 rating on OK.one, based on 114 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 34% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Many people expressed deep frustration regarding the customer service, noting that getting a timely reply or any meaningful assistance takes weeks of endless waiting. Others struggled with significant delivery delays, missing items in bundled purchases, and unexpected shipping complications that were extremely difficult to resolve. Some reviewers were happy with the actual items, describing the smart glasses as impressive, high quality, and fun to use for portable entertainment. A few individuals also noted that certain orders arrived fairly quickly and that communication was very smooth when dealing with specific requests.

Auto-generated from all reviews of this business. For reference only.

What people say

S
ScottUnited States · 8 reviews · Experienced 2025-04-07 ·

I use the Rayneos everyday as my normal…

I use the Rayneos everyday as my normal glasses. They are comfortable and provide hands free operation for phone calls as well as seeing my notices. Since I use primarily for this, battery has no problem lasting for me throughout the entire day til ready to take off to go to bed. Highly recommend.

Michael CackowskiUnited States · 1 review · Experienced 2025-03-25 ·

Great Product and Great Customer Service!

Very, very satisfied with my glasses so far. Customer service has been amazing! To start, I didn't receive an order confirmation for some reason, so there was no trail of my purchase. The Customer Support team quickly responded and linked my order and tracking info so I could track it. When the glasses arrived, the Joydock I ordered with it did not deliver on the same day. Customer Support also quickly responded and let me know it was shipped separately and provided that tracking info as well. I am very satisfied with my experience with RayNeo so far, especially their customer service. Thank you!

shane fernettUnited States · 1 review · Experienced 2025-03-05 ·

Value, quality, and comfort all in one with no compromises

Life changing versatility! I was in an accident and my health has gotten to the point I dont enjoy basic activities and its hard to even play a Nintendo switch as the basic weight sitting on my lap causes me excruciating pain. I bought these after looking at a few other models. These ones stood out for quality and impressive specs throughout.  For the same price( actually less) as an xreal with beam or just the new model you still have to wait two months on. The sound is clean and the visuals after a bit of angle adjustment and personal preferences couldn't be more impressive. I have an hd adapter to plug directly into my switch dock so the glasses need no further battery concerns or time constraints.  The joy doc was also a must buy as well, as you cannot just plug and play the switch. Its not really a let down it turns an already awesome system into a power bank for longer use with an awesome holder attachment for the accessory. Lastly I also purchased the pocket tv as my phones port is as reliable as the current economy.  It is a separate power bank as well as a wifi and downloadable content streaming device. Upon start up it was easy to set up without any app use on my phone I used my Google account info and it painlessly and if not intuitively started to help me set up new preferences and got me dialed in to all my streaming services. I used the code methods and logged in on the website then used the provided info for each login as it was presented on screen. I also have a playstation 4 I havnt been able to use in ages. I downloaded the ps streaming app and with the remotes Bluetooth connectivity I was able to pair my controller and stream directly through the remote.  If you use the voice control button you can say commands and the remote will fulfill and search. The only oddity with the remote was the cord I was provided with it I thought was the proper way to charge it as it is a fancy item in my opinion.  I plugged it into a power strip adapter with multiple plug ins with a USB c port and the remote flashed as if it was charging then I was saddened as the remote ended up depleted trying to charge it. I read some articles on a discharge issue and saying to open up the remote ( I personally do not endorse or recommend). After a bit of trial and error I realized my setup made the remote think it was providing power to my adapter unit and it was depleting itself. I use a basic USB to usb c fast charger cord now and have had no further issues. I cannot recommend these products enough. They are comfortable at less than 3 ounces and if you stay real still and snore you can ignore the world in peace. Definitely worth a gamble and I use gamble loosely because these are a win!!!

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