RealPrize.com (realprize.com) has a 2.7 out of 5 rating on OK.one, based on 214 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 43% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
Payment Still Not Received After Delivering the PR Article
On 23 July 2026, I received the article request and paid the required advance as agreed.
The work took some time to complete, and on 30 July 2026, I delivered the live article link.
I provided my PayPal details for the remaining payment, but I have not received any payment so far despite following up.
Communication for this project was through the email address stephankatie0(@)gmail.com, and the website involved was realprize.com
This review is based on my personal experience. I hope the issue is resolved, but until now the agreed payment has not been received.
Reply from RealPrize.com2026-08-06
Hi Zhixi,
Thank you for reaching out and sharing your feedback regarding your recent vendor communication and article project.
We understand your concern regarding an outstanding balance after providing completed project links and following up with the contact email involved. At RealPrize, maintaining platform integrity and proper business practices is a routine priority, and our team takes external service inquiries seriously. While our standard member support handles player accounts, we want to ensure vendor and media reports are directed to the correct internal contacts to review the details of your project agreement.
Please send an email outlining your project summary and submission history from your registered address to [email protected] so our team can route this to the appropriate management department.
We appreciate you bringing this matter to our attention.
R
Rickey A · 9 reviews · Experienced 2026-08-04 ·
★★★★★
Real Prize Rocks they have a wide…
Real Prize Rocks they have a wide selection of games and they pay if you win I recommend this platform to any and all that's if you want a Real experience in all ways thanks guys..
kyredneck11 is my real prize username thanks again have a blessed night Rickey
Reply from RealPrize.com2026-08-05
Hi Rickey,
Thank you for the fantastic 5-star review!
We're thrilled to hear you're enjoying RealPrize's wide selection of games and that you've had a positive experience with the platform. We truly appreciate your recommendation and kind words.
We hope you continue to enjoy all the games we have to offer and stay tuned for more games ahead.
We're grateful to have you as part of the RealPrize community!
I won $700 sc and haven't received my redemption yet. I can't even purchase any coins or sc money to play. They scammed me out of my money. I've verified my account and all. I will definitely let everyone I know not to play on this scamming site!!!
Reply from RealPrize.com2026-08-05
Hi Crystal,
Thank you for reaching out and sharing your perspective regarding your pending redemption and account features.
We hear your deep frustration regarding your prize distribution and understand how upsetting it is to experience restricted purchasing options while waiting for your submission to clear. At RealPrize, maintaining platform safety is a routine priority, and accounts undergoing detailed verification reviews may have certain account features temporarily paused to ensure complete profile security. While these mandatory security parameters are part of our operational framework, we recognize how discouraging this situation feels.
To have our team review your profile details and track your current status directly, please send a message from your registered address to [email protected].
We value your persistence and hope to provide you with a clear update soon.
J
Joseph Aloysius Burchett · 2 reviews · Experienced 2026-07-03 ·
★★★★★
Issue still not resolved.
Issue still not resolved.
I originally requested a prize redemption in July 3rd. Weeks later I was told there was some issue with the transfer (which is strange cause I had already completed a prize redemption in the same manner). So I resubmitted a prize redemption on July 20 as a bank transfer like they recommended. It is now August 4th. It has been over a month since my original prize redemption. I have emailed the support team directly SEVEN times and have only gotten automated responses. I do not understand what the issue is and think it is ridiculous how long the wait has been. Just very disappointing service because the games in the app are fun and I put a decent amount of money into the app but they are refusing to complete my withdrawal.
I am hoping this issue gets resolved in the next couple days.
Reply from RealPrize.com2026-08-05
Hi Joseph,
Thank you for checking in and sharing your detailed experience regarding your bank transfer request and support communication.
We realize how deeply disappointing and frustrating it is to encounter an extended waiting period since early July, especially after resubmitting details and sending multiple direct inquiries. At RealPrize, maintaining platform safety is a routine priority, and while technical adjustments or transfer updates can require additional verification steps within our operational framework, receiving repeated generic responses without clarity is understandably exhausting.
To ensure our compliance leadership investigates your profile directly and tracks down your pending bank transfer, please reply to your existing email thread with [email protected].
We value your patience as we work to review your account details and clear this up for you.
S
Se · 2 reviews · Experienced 2026-07-01 ·
★★★★★
Casino is fine
Casino is fine. They throttle redemption processing times when you're in net profit. So far, they've always paid but it takes a comically long time.
Reply from RealPrize.com2026-08-05
Thank you for taking the time to share your balanced review regarding our platform stability and turnaround times.
We are glad to know that you have always reliably received your distributions, though we completely understand your comment regarding overall processing speeds. At RealPrize, maintaining platform safety is a routine priority, and all redemptions undergo standard verification reviews within our operational framework to ensure complete profile security for all members. While these thorough safety checks can mean processing takes a bit longer, we appreciate your confirmation of our reliability.
If you ever need help tracking a specific submission, please feel free to reach out to us from your registered email at [email protected].
Thank you for being part of our community and for sharing your honest feedback!
D
Dekerion · 6 reviews · Experienced 2026-07-30 ·
★★★★★
I don’t have anything bad to say about…
I don’t have anything bad to say about real prize just wish the redemption was fast I’m still waiting on a redemption to process that I redeem on June 30
Reply from RealPrize.com2026-08-05
Hi Dekerion,
Thank you for the 5-star rating! We are glad you love the platform, but we hear you loud and clear regarding your request from June 30th. That timeline is definitely outside our standard window, and we want to get this cleared up for you right away.
Please reach out directly to [email protected] so our team can immediately locate your account details and provide a quick status update for you. Thank you so much for your patience!
S
Sherry Lee Wagner · 3 reviews · Experienced 2026-07-26 ·
★★★★★
Easy Money 💰
Awesome platform they helped me out with great customer support. Thank you real prize.
Reply from RealPrize.com2026-08-05
Hi Sherry,
Thank you for the fantastic review! We are so glad to hear that our customer support team took great care of you. Delivering friendly, helpful service whenever you need a hand is our top priority!
We appreciate you being part of the RealPrize community!
M
Matthew Hargrove · 1 review · Experienced 2026-07-14 ·
★★★★★
Real prize is really fun and there are…
Real prize is really fun and there are so many games to choose from I love it.
Reply from RealPrize.com2026-08-05
Hi Matthew,
Short and sweet! We are thrilled to hear you are having so much fun exploring our selection of titles. Keeping our library packed with fresh, exciting options is what we love to do!
Thanks for being a valued member of the RealPrize family!
L
Lesley Ray · 1 review · Experienced 2026-08-02 ·
★★★★★
My redemption has been pending for days…
My redemption has been pending for days now and it says 1-3 business days. Not true. I’m not happy with the redemption process whatsoever. Also, now RealPrize is needing a picture of the front and back of the debit card it’s redeeming to. I’ve never had to do this. Will I ever see my money?!?
Reply from RealPrize.com2026-08-05
Hi Lesley,
Thank you for sharing your feedback regarding your redemption status and card verification requirements.
It makes complete sense that you are concerned when a request exceeds the standard timeframe, especially when being asked to provide images of your funding method. At RealPrize, maintaining platform safety is a routine priority, and requesting card verification images is a standard security requirement utilized to confirm ownership details and protect your profile. While virtual or physical card validations can add steps to the process, these diligent checks are a regular part of our security procedures.
To ensure our specialized compliance team reviews your uploaded card images and clears your verification path, please contact us from your registered address at [email protected].
We appreciate your patience as we work to finalize your request.
Made no effort to cash me out after taking my money easily enough they set standards and requirements too difficult to redeem or they say they're web site does not accept certain payment methods but they take payment methods for everybody.不要玩我花了自己辛苦的钱购买硬币,然后当我赢了 500 美元时,他们告诉我他们无法识别我的 URL。经过多次尝试联系客户服务后,没有做出任何付款给我,我不会再玩这个游戏或花钱了
Thank you for checking in and sharing your detailed experience regarding your bank deposit request and account records.
We understand how exhausting and frustrating it is to deal with back-and-forth messaging, especially when being asked to verify a card that does not belong to you or match your history. At RealPrize, maintaining platform safety is a routine priority, and verifying account funding methods is a standard requirement utilized to protect your profile and secure the community. While these background checks are mandatory, we apologize for the confusion caused by a mismatched card query and understand your desire to speak with someone who can thoroughly review your account records.
To ensure our compliance leadership investigates this specific card mismatch and corrects your verification path directly, please send an email from your registered address to [email protected].
We value your patience as we work to review your account details and clear this up for you.
Hi Danny,
We note your comments regarding the contrast in turnaround times across your requests and your feedback on support communications.
It makes complete sense that you are concerned after waiting two weeks for your third request, especially given the quick turnaround on your initial submission. At RealPrize, maintaining platform safety is a routine priority, and while initial requests confirm baseline details, subsequent redemptions can undergo extended background verification checks depending on volume or profile reviews. While these safety checks are mandatory, we hear your frustration regarding standard email responses when seeking specific timeline details.
To help us find your account in our queue and provide a direct status check on your pending submission, please email our team at [email protected] from your registered address.
We value your continued membership and thank you for sharing your experience.
Hi Shameka,
Congratulations on your recent win! It is completely normal to feel a little eager after reading reviews online, but please rest assured that our team is working hard to process your request safely and as quickly as possible.
Once your account verification is clear, requests typically move through our standard window smoothly. We look forward to your update, and please feel free to reach out to [email protected] if you ever need any assistance along the way!
Hi Avery,
Thank you for taking the time to share such a detailed and thoughtful review! We are thrilled to hear that our customer support team resolved your verification in just 15 minutes, allowing your first 100 SC reward to arrive in under three days—over the weekend, no less!
We also really appreciate your constructive feedback regarding table games like Baccarat and live options. We are always looking for ways to expand our game lineup, so we will be sure to pass your suggestions along to our development team.
Enjoy your free daily rewards, and welcome to the platform!
Hi Angel,
Thank you for reaching out and sharing your positive review with us!
We are thrilled to hear that you find our layout easy to use, enjoy our customer service, and experienced a quick prize processing time. At RealPrize, keeping platform navigation smooth and processing community requests securely is a routine priority for our team.
If you ever need assistance or have questions down the road, please feel free to drop us a line from your registered email at [email protected].
We appreciate your 4-star review and hope you continue to enjoy playing on the site!
Hi Casey,
Short, sweet, and awesome! We are so glad you are having a fantastic time and enjoying some great wins on the reels.
Thanks for being part of the community!
Hi Steven,
Thank you for the glowing endorsement! Knowing that you trust our platform above all others is the highest compliment we could receive. We work hard to provide a safe, reliable, and fun environment, so hearing this completely brightens our day.
We appreciate your loyal support!