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Shopping & Fashion

Rebag

ClaimedCollecting reviews

102 reviews

3.8102 reviews
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About Rebag

Data updated
Website
rebag.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
93% (27/29)
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Is Rebag legit?

Rebag (rebag.com) has a 3.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently find the store staff to be exceptionally helpful and knowledgeable when navigating purchases or completing trade-ins. Many people truly appreciate the fast shipping times and the pristine condition of the luxury bags they receive. However, some customers also noted recurring issues with product descriptions, mentioning that items occasionally arrived with unexpected flaws or stains. Others experienced frustrating difficulties regarding customer support responses, delayed return payouts, and strict delivery signature policies. A few reviewers additionally expressed serious concerns about authenticity and communication gaps during their transactions.

Auto-generated from all reviews of this business. For reference only.

What people say

DO NOT SELL WITH THEM

I am putting a one start review for the selling process they have. I sold a bag In May and shipped it to them ASAP. For one whole month I had no update on the status of the bag. They received it a week after I shipped it but they just left it. I asked customer service a month later about an update and they finally started to continue the process. After they told me that the bag was processed, they said that my funds will be available a month later by end of July. After 2 months I finally got funds in my account. Once I tried to transfer my funds to my bank account I got an “Failed Transfer” email. For three days straight I get a “Failed Transfer” email. All automated emails. I have tried to contact them to see how and why I get these “failed transfer” emails but they just keep sending me automated emails. Not one actual person has contacted me about it. All I want is my money but Rebag is trying to make me spend that money with them and hold my money with them. They also wanted to charge me $35 just to send my money to my account. Selling with them is a terrible experience. I would not sell with them as they don’t care about the customer and only care about themselves. Buying from them is a different experience. Rebags customer service is terrible. I would never sell with them again.

Reply from Rebag2026-07-23

Hi, and thank you for your feedback! We appreciate you taking the time to share your experience, as it helps us continue refining our service. If there’s anything we can further assist with, please feel free to reach out to us at [email protected].

Ease of purchase and finding what I was…

Ease of purchase and finding what I was looking for was effortless and still fun for shopping experience. Better yet bag was shipped quickly and with out a marked box that I appreciate as many people in the world take packages off porches. I am not using app to sell some of my items. And looking forward to more purchases.

Reply from Rebag2026-07-15

Thank you for taking the time to leave a review. We truly appreciate your support and hope you enjoy your purchase for years to come.