Records Finder (recordsfinder.com) has a 4.0 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 73% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hello James,
Thank you for your review and for sharing your experience with us.
We’re glad to hear that your account cancellation was completed successfully. We can also confirm that your account has already been refunded by one of our agents. Please allow 3–5 business days for the refund to reflect in your account, depending on your payment provider.
Our team strives to make the process as straightforward as possible, and your feedback lets us know we’re on the right track.
Please don’t hesitate to reach out if you need any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Most of this information can be found for free online. The monthly price is ridiculous. I'd rather pay a one time price to get one piece of information than a trial to get information I already knew and then be charged a monthly fee after the trial time--because that's what you're hoping for. That people forget and then when they get charged, you refuse to refund it because it states in the agreement blah, blah, blah... and if you looked to see if it was used other than that one time, you'd know it wasn't accessed again! WASTE OF TIME AND MONEY!
Reply from Records Finder2026-05-06
Hello Lisa,
Thank you for taking the time to share your feedback. We sincerely regret to hear that your experience did not meet your expectations.
We understand your concerns regarding pricing and subscription renewals. Our intention is to be as transparent as possible about trial terms and subsequent billing, including providing clear notifications prior to any charges.
We can confirm that your account has already been refunded by one of our agents. Kindly allow 3–5 business days for the refund to be reflected in your account, depending on your payment provider.
Thanks for taking the time to share your feedback—it helps us improve.
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Hello Andrew,
Thank you for your kind words! We’re glad our representative was patient and polite. We'll pass along your feedback. He'll be pleased to hear about it.
If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Hi Brandy,
We're sorry you didn't find what you needed. We would love to help and get what you need at no additional cost. Please give us a call or send an email to [email protected]. Rest assured, we're here to help. We look forward to hearing from you.
Sincerely,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Hello Debra,
Thank you for your 5-star review! We're glad you found the service easy to use. Our business is your convenience, and we value your time, so it is always our goal to make it as easy and as quick for our customers to access the information they need.
If you need further assistance, please do not hesitate to contact us at your convenience. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Hello Joyce,
Thank you for your feedback. We’re sorry to hear that Recordsfinder did not work as expected. This is not the experience we strive to provide.
Please note that our service depends on a variety of public and third-party data sources, and results may vary based on the availability and accuracy of those records. We take concerns like yours seriously and are always working to improve our service.
We can confirm that your account has already been refunded $2.95 for the trial subscription by one of our agents. Kindly allow 3–5 business days for the refund to be reflected in your account, depending on your financial institution.
If you have any further questions or require additional assistance, please feel free to contact our support team.
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
I called with an issue and they were professional and helpful
Reply from Records Finder2026-04-18
Hello Dorcas,
Thank you for sharing your experience! We’re pleased our team was professional and helpful in resolving your issue.
If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
There was initially confusion about Records Finder use and charges. But when I called concerning the reoccurring charges the representatives I spoke with were kind and courteous.
Dominick
Reply from Records Finder2026-04-17
Hello Carolyn,
Thank you for taking the time to share your feedback. We sincerely apologize for any initial confusion you experienced regarding the use of Records Finder and the associated charges.
We are pleased to hear that, upon contacting our support team, your concerns were addressed by representatives who were kind and courteous. Providing professional and attentive service is a priority for us, and your comments are greatly appreciated.
Should you require any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
R
Robin Magnier · 5 reviews · Experienced 2026-04-14 ·
★★★★★
Scam
Scam. They have tried to charge my credit cards weeks after I got their service.
Reply from Records Finder2026-04-15
Hello Robin,
We are sorry to hear about your experience and understand your concern regarding the attempted charges.
Upon review, we can confirm that there were attempts to process the monthly membership renewal in line with the service terms; however, all transactions were declined, and no charges were successfully processed.
As a result, the account has been set to "Canceled," and access expired on 04/13/2026.
If you require any further assistance, please do not hesitate to let us know.
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
A
Angel Ndaya · 1 review · Experienced 2026-04-13 ·
★★★★★
This thing are scam no put your…
This thing are scam no put your informations in the will start to take your money for no reason
Reply from Records Finder2026-04-14
Hello Angel,
We’re sorry to hear about your concerns and appreciate you bringing this to our attention.
After checking our records, we were unable to locate any account associated with the name provided. We want to assure you that our service is legitimate, and charges only occur when a subscription is actively activated, such as after a trial period or with user authorization.
There may be some confusion, and we would be more than happy to investigate this further for you. To assist you properly, please provide additional details or a link to the account in question so we can locate it and review the charges.
We look forward to resolving this matter for you as quickly as possible.
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
R
Rob · 1 review · Verified · Experienced 2026-04-12 ·
★★★★★
Easy customer service
Easy customer service. If I needed the service, I would have kept beyond the trial. Excellent experience from using the site to dealing with support. 10/10 would recommend!
Reply from Records Finder2026-04-14
Hello Robert,
Thank you very much for your kind review and for taking the time to share your experience.
We are delighted to hear that you found our platform easy to use and that our customer service met your expectations. Providing a seamless experience from start to finish is something we continuously strive for.
Should you require our services in the future, we would be pleased to assist you again.
Thank you once again for your recommendation—it is greatly appreciated.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Although I couldn’t use it very much, the support was great and solve my problems.
Reply from Records Finder2026-04-12
Hello Eduardo,
Thank you for your 5-star rating and feedback. We’re glad to know our support team assisted you and resolved your concerns.
We appreciate your support and are always here if you need further help.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
The service was good but not quite what I was looking for thank you
Reply from Records Finder2026-04-11
Hello Adam,
Thank you for your feedback. We're glad our service was good, though we're sorry it didn’t fully meet your expectations.
I would love to turn things around and make it right if I can. Please reach out to me at [email protected] or call me. I look forward to hearing from you. Have a great day ahead, and stay safe.
Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
I had an amazing person helping me today with my plan and the customer service was awesome!!
Reply from Records Finder2026-04-08
Hi Michelle,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Hello Augie,
Thank you very much for your 5-star review. We are delighted to hear that you found our service helpful and easy to use. Your kind feedback is greatly appreciated and motivates us to continue providing the best possible experience.
Thank you once again for your support.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Hello Aqsa,
Thank you so much for your kind words! We’re glad you were satisfied with your experience and that our staff took good care of you.
If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
The only thing right was my name, almost everything was wrong. Didn't get the one thing I was looking for correct.
Reply from Records Finder2026-04-04
Hello Michelle,
Thank you for sharing your feedback. I'm sorry about the inaccuracy of our report. I understand how frustrating it must be not to get the accurate information you needed. We source data from records made available freely and publicly by state and local offices, agencies, and departments. Data may contain errors and omissions due to legal restrictions beyond our control.
To learn more about where we get data from, please visit https://recordsfinder.com/faq/.
Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
j
julia · 2 reviews · Verified · Experienced 2026-04-01 ·
★★★★★
They were very informative and helpful…
They were very informative and helpful to my questions!
Reply from Records Finder2026-04-02
Hello Julia,
Thank you very much for your 5-star review. We sincerely appreciate your kind feedback and are pleased to hear that you found our team informative and helpful in addressing your questions. Delivering clear, accurate, and supportive assistance is very important to us, and your comments are truly encouraging.
Should you require any further assistance, please do not hesitate to reach out. We look forward to serving you again.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Hello Karin,
Thank you very much for your kind 5-star review. We are delighted to hear that you found our team member polite and helpful during your experience. Providing courteous and attentive service is something we take great pride in, and your feedback is truly appreciated.
We look forward to serving you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
They were very fair regarding my request for a refund. They responded promptly and friendly.
Reply from Records Finder2026-03-30
Hello Christie,
Thank you very much for your kind feedback. We’re pleased to hear that you found our handling of your refund request to be fair and that our team was able to respond promptly and in a friendly manner.
Providing efficient and courteous service is very important to us, and your comments are greatly appreciated. Should you need any further assistance, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315