Records Finder (recordsfinder.com) has a 4.0 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 73% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
He was very nice and tried his best to help me and he did.
Reply from Records Finder2026-02-11
Hello Alexandra,
Thank you for your 5-star review and kind feedback. We’re pleased to hear that our representative was courteous, attentive, and able to assist you successfully.
Providing helpful and friendly customer service is a top priority for us, and we truly appreciate you taking the time to share your experience.
Thank you for choosing our service.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
I used the service out of curiosity and found it very good; I found several lost friends. But I stopped using the service and forgot to cancel. It was my fault, but I'm 67 years old. I wrote "customer server" and today, October 2, 2026, I checked my account and they refunded me in full for the three months I didn't use it. Thank you very much.
Reply from Records Finder2026-02-11
Hello Santiago,
Thank you very much for your 5-star review and for sharing your experience with us. We’re pleased to hear that you found the service valuable and were able to reconnect with several lost friends.
We also appreciate your honesty regarding the subscription and are glad our customer service team was able to assist you and provide a full refund for the unused months. Ensuring our customers feel supported and treated fairly is very important to us.
Thank you again for your kind words and for taking the time to leave a review. We truly appreciate it.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Joy, the representative was patient, helpful, very polite and resourceful. I was upset about the sudden charge to my bank account that I wasn’t aware of that caused me to have negative balance. Thankfully she reviewed my information, explained to me what could’ve caused the charge but she quickly was able to refund my account. Preventing me from being charged an overdraft fee on my bank account. Having people like her in the company is a great benefit it makes the company seem understanding and helpful. Thank you Joy for all your help.
Reply from Records Finder2026-02-05
Hello Maria,
Thank you for taking the time to share your experience with us. We sincerely apologize for any stress the unexpected charge may have caused and appreciate the opportunity to address your concerns.
We are pleased to hear that Joy was able to assist you promptly and professionally. Her patience, clear communication, and dedication to resolving the issue—including ensuring a refund was processed in time to prevent an overdraft fee—reflect the level of service we strive to provide all our customers.
Your kind feedback will be shared with Joy and our team, as it reinforces the importance of having knowledgeable and compassionate representatives. Thank you again for your thoughtful review and for choosing our company.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Loved that the info I received for 2.99 was very reasonable as I would have spent a ripoff at 20 dollars elsewhere. Also the company staff were courteous and quick to cancel the subscription that costs more. They did not give me a hard time and all. This is what customer service should be all about- respectful and responsive.
Reply from Records Finder2026-02-02
Hello Edna,
Thank you for your outstanding review! We’re delighted to hear that you found the information reasonably priced and that our team was able to assist you promptly and courteously with your subscription.
Providing respectful, transparent, and responsive customer service is very important to us, and we truly appreciate you recognizing our efforts. Your feedback means a great deal to our team.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
I spoke with your associate named Lovely (sp. ?) needing help about a mistake I had made.
Polite, pleasant, and professional, she resolved my issue satisfactorily and making sure I understood that correction to my debit card would take a few days.
Well done.
David C. Mills
Reply from Records Finder2025-12-06
Hello David,
Thank you for taking the time to share your experience! We’re delighted that Lovely was able to assist you with courtesy and professionalism. We’re glad your issue was resolved and that everything was clearly explained to you.
If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Record Finder worked pretty well for me. I hope the superior Court of San Francisco approves of the search results I found there. Sometimes I paid the $15 charges and the requests for another $15 popped up when searching the same person. I did not know how to go to "My Account" and eventually back to information I had already paid for. Anyway they are way better than a dozen other sites that tried and did trick me into revealing my informations and offering nothing in return. Suggestion: when listing property owned by one person, offer a consise list not requiring so many pages of printed materials that would frustrate a judge looking over a 20-30 page list of properties. Basically, I would like to see search results streamed lined in tighter results for printing.
Reply from Records Finder2025-11-30
Hi Patrick,
Thank you for your feedback. This will surely help us a lot in improving our services. We're happy you're pleased with the information you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
I was refunded the monthly purchase after calling a man (I wish I could remember his name) on customer service. I didn’t notice there was a checkbox for a monthly thing instead of the 7-day trial. He even offered a year of service but I told him I only needed for one moment that I already completed because I needed it to get a job. I really appreciate this because that 25 dollars was the gas I needed to get to work the next couple weeks.
Reply from Records Finder2025-11-18
Hi Nehemiah,
Thank you for sharing your experience. We’re glad our customer service representative was able to help resolve the billing issue and provide options that worked for you. It’s wonderful to hear that the refund made a real difference during an important time, and we’re happy we could assist. If you ever need support in the future, we’re always here to help.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
