RedBox Rx (redboxrx.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
Great Experience. Ordering and scheduling the video appt was very easy. Appt started on time, Dr was very nice, listened to my issues and asked pertinent questions. Script was prescribed and now awaiting delivery. Quick and easy!
Thank you for your kind review Vincent! We do our best at RedBox Rx to provide a service that is quick and easy to use for all of our patients. Thanks for trusting RedBox Rx with your healthcare needs!
Easy! Excellent NP consultation! Great pricing!!
Thank you for your kind review Kurt!
So convinient and knowlegable Doctors and Profesional Team
Thank you for your kind review Cindy!
They were quick and easy to deal with- I have not yet received my prescription but will update when I do. I have been using Latisse so anxious to see how the generic works.
Thank you for your kind review Lizzy! Please do not hesitate to reach out if you have any questions or concerns! We are here to help and support you every step of the way!
They say order is shipped, provide invalid UPS shipping number and have no idea when or if it will arrive.
Thank you for reaching out Charlie. Please contact our Patient Care Advocates at either 844-733-2697 or [email protected] so we can assist you with your order.
What an A+ easy way to get simple medications. That’s the way the internet should always work. Well done, people!
Thank you for your very kind review Tomkin! We certainly try our best to provide the quality service and care our patients deserve! Thank you for trusting RedBox Rx with your care!
Thank you for your kind review Dana!
I am so glad I found Redbox. I had to cancel my insurance this year and Redbox has been a life saver. The doctor's have been helpful and to app is easy to use.
Thank you for your kind review Sophia! We are so happy to have been of help to you at RedBox Rx! Our team truly believes that each and every patient deserves access to affordable quality care and service! Thank you for trusting us with you care!
My person that I had a meeting with was friendly, prompt, and thorough. I felt very comfortable and felt that she heard me.
Thank you for your kind review Sarah! We want to make sure you get the quality healthcare and service you deserve through RedBox Rx!
Everything is made easy for me to speak with someone about my condition and order the prescription that's right for me. I'm so glad I found this service, since I lost my coverage through the job.
Thank you for your kind review Kimberly! We are so happy you found us and that we could help get you access to the quality healthcare you deserve! Thank you for trusting RedBox Rx with your care!
Easy, fast, reliable!!!!
Thank you for your kind review John!
It was very easy. No beating around the bush!!
Thank you for your kind review Lynn!
Easy ordering. Low price. Quick service.
Thank you for your kind review Melody!
Had my online consultation for my medication and it was reviewed and confirmed on the same day. It’s also cheaper than the previous service I used (Blink) and much cheaper than the other alternatives I’ve found. I can’t comment on the web version but the app works fine.
Thank you for your kind review Vincent and for giving our services at RedBox Rx a chance! We are so happy you found us!
consistent and timely follow-up. switched from another known company; this is a solid provider.
Thank you for your kind review and for trusting RedBox Rx with your care!
I just made the switch from TelyRX to RedBox Rx and had a great experience. I set up an account and booked a virtual consultation. Everything worked seamlessly but you need to make sure you are on time for your consultation because there is a short 3 min window for tardiness, (so you need to make sure your computer, or phone is set up to accept the consultation.) I am not tech savy but was able to take the visit on my Laptop without issue. The visit was personable and I felt very at ease and comfortable with the Nurse Practitioner. During the end of my consultation, there was a power outage, and I easily reached a customer service agent who was very helpful and followed through with the provider to ensure that everything was in order. This was another pleasant surprise as I received both a Text message and email regarding this issue. I am told that I should receive The medications in 3-4 days, so I will update when my product arrives. Needless to say, so far RedBox Rx checks all the "Boxes" and if the product arrives during the timeframe, I will remain with RedBox. What a totally different experience!
Thank you for your very kind review Liz! We are so thankful you gave RedBox Rx a try! Please don't ever hesitate to reach out to our team at either 844-733-2697 or [email protected] if you ever have any questions or concerns for our team. We are here and happy to help you at every step of your wellness journey!
Very fast and reliable service. This is my third year of using RedboxRX and I recommend it to my friends.
Thank you for your kind review and for your loyalty to RedBox Rx Cynthia! We are so happy to have been of help to you, and we look forward to continuing to provide you with the care and service you deserve!
The approval was expedited well on time and shipment made in a reasonable period. What i did not like is the lack of notification about the automatic refill. There should be an email for confirmation of refill by client depending on whether the client still need the medication or not.
Thank you for your honest feedback Nick. Our goal is to make your whole RedBox Rx experience as easy and convenient as possible. Your prescription label will tell you how many refills you have. You can also look at the treatments section of your account to see how many have been prescribed. If you have refills available, we will automatically ship them to you and will continue to do so until an appointment is required for a new prescription. We send out an email notification several days before the refill ships so that patients have the opportunity to cancel the refill, delay the refill, or update any shipping information. If you have any additional questions or concerns regarding how our service works, please feel free to give our team a call at 844-733-2697 or email us at [email protected].
Love this platform. Easy, efficient and effective. Cost is reasonable also. My first time was a pleasure but was unable to apply 10% off for my first purchase due to auto pay. Thank you RedBox Rx 💕
Thank you for your kind review Marlena! Please reach out to our team at either 844-733-2697 or [email protected] so we can help you with the promo code. Thank you for trusting RedBox Rx with your care, and we hope to serve you again!
My medication shipment never arrived. Placed several calls to support during business hours, but “due to high volume of calls” I am told to “call back later” every time. Emailed support & was told to contact USPS or file a police report. USPS hasn’t helped me, but Redbox RX still won’t provide me with any compensation. So I wasted my money & am at risk of discontinuation syndrome since I’m unable to take my medication for about a week. Forced to spend $50 on overnight shipping. What a nightmare. Will update review if this company has a change of heart.
Thank you for reaching out Alex. We are sorry to hear that you were unsatisfied with your experience and appreciate the opportunity to address your concerns. As we do ship prescription medication, we do have a protocol we must follow when a patient lets us know that a package was not received. When we are notified that a patient did not receive their order despite tracking indicating it has been delivered, we first want to verify the shipping address was correct as well as make sure the correct tracking information was linked to your account. If both of those pieces of information are correct, we often suggest you reach out to your local post office for assistance by either speaking to someone at your local post office directly or by submitting a service request to investigate the package delivery. If needed, we can also initiate a service request through our contact with USPS, but patients sometimes see a quicker response when they submit the request themselves. However, we are always happy to help to set one up if needed. The results of the service request will determine the next steps. If the results of the service request show that the package was misdelivered by the USPS, we can send out a replacement order. In the case that the service request shows that the package was delivered correctly to the correct address, we would ask that a police report be filed. We do need to have either the service request or the police report documented in order to replace the medication. As it is prescription medication, we do need to have that documentation for your account. Per our replacement and refund policy, we do not refund orders that have already been processed and shipped by our pharmacy. Depending on the medication, we can send an emergency 14-day supply to a local pharmacy to get you by until we receive the documentation needed. We regret any misunderstanding regarding your order and encourage you to reach out to our Patient Care Advocates at either 844-733-2697 or [email protected] if you’d like to discuss your concerns further or if you would like additional assistance. Your feedback is important to us, and we appreciate the opportunity to improve your experience.
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