we are happy this bus travel and good…
we are happy this bus travel and good service
Redbus (redbus.in) has a 2.1 out of 5 rating on OK.one, based on 303 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is poor. 66% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Refund. Last updated 2026-10-24.
Most reviewers were let down by their experience overall. Many consumers expressed intense frustration regarding customer support, pointing out that assistance lines remain constantly busy, agents are completely unresponsive, and getting a timely resolution is nearly impossible. People also highlighted major problems with the booking and refund procedures, describing sudden trip cancellations, unexpected delays, and severe difficulties in obtaining their rightfully owed money back. Some reviewers were happy with the smooth booking steps, cooperative assistance, and generally comfortable journeys provided by specific travel operators. These individuals noted that certain drivers and conductors were very helpful with luggage, while a few journeys managed to remain completely on schedule and relaxing overall.
Auto-generated from all reviews of this business. For reference only.we are happy this bus travel and good service
Redbus service and customer support are really awesome. I find quite comfortable to book Bus tickets using redbus and most of the time there will be an offer going. Till now I didn not face any issue with redbus.
Thanks a lot, Annice! We are absolutely delighted to see your rating and review. Please spread the word and get your friends try out redBus as well. If you have any feedback or suggestions for improvement, feel free to reach out to us at [email protected]. Welcome to the redBus family. Wish you have many happy trips with us ! -Team redBus
303 reviews matching