About Redbus
Data updated- Website
- redbus.in
- Category
- Vehicles & Transportation
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 241 reviews
- Replies to negative
- 0% (0/217)
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Is Redbus legit?
Redbus (redbus.in) has a 2.1 out of 5 rating on OK.one, based on 303 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is poor. 66% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Refund. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Many consumers expressed intense frustration regarding customer support, pointing out that assistance lines remain constantly busy, agents are completely unresponsive, and getting a timely resolution is nearly impossible. People also highlighted major problems with the booking and refund procedures, describing sudden trip cancellations, unexpected delays, and severe difficulties in obtaining their rightfully owed money back. Some reviewers were happy with the smooth booking steps, cooperative assistance, and generally comfortable journeys provided by specific travel operators. These individuals noted that certain drivers and conductors were very helpful with luggage, while a few journeys managed to remain completely on schedule and relaxing overall.
Auto-generated from all reviews of this business. For reference only.What people say
Good
Good , very good and nice to have journey with you Thank a lot
The bus should be more clean.
One of worst Bus service
One of worst Bus service, do not take their services
Pre arrival Reminder call ..
Pre arrival Reminder call .. Pre departure messages are on time and useful ..
Dolphine Travel Bus from Panvel to… Kolhapur
Dolphine Travel Bus from Panvel to Kolhapur, Travel on 02-05-2025. Bus driver and attender has given good courtesy, Drop before time nice.
All the way is good 100% recommend to…
All the way is good 100% recommend to go with Kalpana travels thanks
Overall good but need to maintain…
Overall good but need to maintain clinliness
Good service
It was great experience.
Very good service
Very good service, specially bus driver stop and ptc employees exicutive specially anshika ma'am..!!!
Comfortable & affordable journey with Minor seat marking issue
I Booked an AC Sleeper bus from Bangalore to Mangalore via RedBus at the best price compared to other options. The journey was pleasant, & I arrived earlier than expected. Customer support checked in for feedback, which was great. Upon entering, I noticed that the left and right side seats were marked in the middle, which caused some confusion. I would recommend improving this aspect. otherwise, everything was satisfactory.
Good driving ❤️🔥
I travelled from Hyderabad to Chennai…
I travelled from Hyderabad to Chennai by Intercity smart bus with family. The bus was kept very clean. Had a very smooth ride. The bus was speed restricted to 80 KMPH. Keep it up.
Very Good service 👍
B r travels good facility
Good
Good and Comfortable.
Best to go for journey's
Best to go for journey's, amazing facility, hygiene maintained highly recommended!!!
Me (senior citizen) and my spouse both…
Me (senior citizen) and my spouse both travelled from Madurai to Chennai yesterday i.e 04.01.2025 by Zingbus. We had great experience. Excellent service by the Bus staff. Keep it up.
Red bus service rating
I booked ticket from hyderabd to guntur and the journey was great
It was an excellent experience
It was an excellent experience Thankyou Red bus
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