I was dumb
I was dumb, i booked through redbus without checking the reviews, then when i asked for refund they rejected without asking me what happened, even a half refund is good, i bought the refundable tickets.
About Redbus
Data updated- Website
- redbus.sg
- Category
- Vehicles & Transportation
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 11 reviews
- Replies to negative
- 66% (135/205)
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Is Redbus legit?
Redbus (redbus.sg) has a 1.4 out of 5 rating on OK.one, based on 225 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is poor. 89% of reviews are 1 star, a relatively high share; The business has replied to 66% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
I booked a bus from ujjain to Delhi in…
I booked a bus from ujjain to Delhi in Ashok Travels through Red Bus. The seat they provided was so small. I was not even able to sit properly because of lower roof nor I could sleep because the seat was too short. They didnt provide me the curtain so I had to face all the light coming from outside. They even did not give me the blanket that others had. It was an inhumane treatment. It was 15 hour journey. And in 5 hours I called them three times and even after that I kept on calling them. I was feeling claustrophobic,suffocated like somebody has packed me in a box . The customer service is so poor...they havenot compensated me yet. #boycottredbus #worstserviceeverredbus
Very nad experience with red bus
Very nad experience with red bus. Off line rate of bus ticket 1320 and bus charged me 1950
You will not able to connect to…
You will not able to connect to customer care number…. Very pathetic service from redBus.I will give -5 rating
Worst experience ever
Worst experience ever. I made a booking and got a different seat due to some technical error. I tried to contact their customer care executive Mr. Anwar and he was very rude and unprofessional towards me. He even abused me and denied the solution, eventhough the actual seat which I have selected was available. Stay away from these fraudsters.
They have worst tie up
I asked for Rescheduling ( I booked day…
I asked for Rescheduling ( I booked day time instead of night), But red bus not helped. I averagely spending more than 10000 Rs for traveling monthly in Redbus. I asked help for first time in Redbus regarding Rescheduling or cancellations but they didn't agree. I won't use this app furthermore for booking ticket.
It has been a verIt has been a very bad experience, after booking from here, my ticket was not canceled and I did not get any detail of my ticket, so bad service. My rating is 0y bad experience
It has been a very bad experience, after booking from here, my ticket was not canceled and I did not get any detail of my ticket, so bad service. My rating is 0
Very poor services by Shrinath…
Very poor services by Shrinath Solitaire Bus....useless...no proper handling to customers...customer care phone are always switched off ...Mr. Mali at Nathwada and Mr. Lohia were repeatedly informed about poor services in Udaipur-Delhi bus....no blankets....no departure time....
Very easy to book and reliable
Very easy to book online. Went from Singapore to Malaysia with Five Star Travels which had high rating in redbus. The bus whatsapped me all the details to avoid confusion and left perfectly on time even though there were only 2 passengers on the bus. Overall smooth as it gets.
Very bad experience red bus Asha travel…
Very bad experience red bus Asha travel from earandpl to pune Too much cockroch and breadcrumbs Attendance demand extra money when luggage weight is less than 20 kg
Recently I boarded transit bus to JB…
Recently I boarded transit bus to JB from woodland. After immigration the bus left without caring it’s passengers and when communicated to customer care it was pathetic and worst. It is such a hopeless and waste bus which doesn’t have proper timings and don’t see whether the passengers they got is correct or not. A mean bus driver who don’t even communicate properly.
Very bad system
Very bad system. Booked bus for 15 Dec. But after payment was made. It changed to 14 Dec?!?! Called the hotline. They said no issue with technical team. No refund No nothing. I booked 7 Tickets. NOT 1. Wasted fkin $250. Made a police report
Awful: you have been warned!
Awful. They took my money then said no buses available then have no avenue for recourse. Their help email replied they no longer reply to email. Their account access requirsss code to cell phone but they can’t (won’t) send code. Leaving me no recourse because but to deny payment through my credit card.
paid today bus from Singapore to Kuala…
paid today bus from Singapore to Kuala Lumpur for 20/01/2023 and no receipt or ticket…. problema risolto il giorno successivo con relative scuse
Fraud company,on the travelling date…
Fraud company,on the travelling date they cancel the ticket with no alternative
I booked two tickets but they were…
I booked two tickets but they were canceled by the operator for 2 days. VERY BAD SERVICE, HOW CAN I TRUST RED BUS. DONT WASTE MONEY ON TV ADS FOCUS ON YOUR SERVICE.
Worst travel service we've ever…
Worst travel service we've ever used.... I sent an email to reschedule my booking as your website and app are useless and would not allow me to do it... and guess what... Your email customer service is just as bad in returning emails as well... We will never use your services and will advise everyone to steer clear as well.... Thanks for nothing 🖕🖕
Unable to book tickets as the app keeps…
Unable to book tickets as the app keeps saying ‘Enter valid document number’ eventhough I’ve entered the correct number repeatedly. No response to request per mail.
Worst experience ever
Worst experience ever. They just get your mokey but when a problem arise they just don't give any answer and close your request. Avoid!!
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