Redbus

Very bad service I never ever travel or book tickets by redbus.. Shameful.. 😏😏😏

Kiran KinhikarIndia · 1 review · Posted 2021-04-10

I faced a big problem because of poor…

I faced a big problem because of poor communication from Redbus. I booked my ticket to travel from Bharuch to Aurangabad (travelling date- 09.04.21). While booking ticket, alert not received from redbus about travelling rules. When I board the bus at 10pm, bus operator asked me for Covid medical test report. As I had no any symptoms as well as not asked by redbus while booking the ticket (already mentioned above) I had not tested myself. Resulting I had to get down from the bus and returned to home with endless sorrow and monetary loss. I request Redbus to pop up such mandatory rules to travellers before booking the ticket.

Vinay AwasthiIndia · 1 review · Posted 2021-04-07

Red bus service not good no water…

Red bus service not good no water bottle and no timely departure .

I would have given zero star if there…

I would have given zero star if there be any possibility. Worst experience and pathetic customer service. I booked 2 tickets from Delhi to Kanpur and I selected the boarding point from Kashmiri gate, I received a phone call from bus provider (intercity) he said that you need to come to anand vihar in order to board the bus, I denied him, I said why would I come to anand vihar when I have select Kashmiri gate as my boarding point, he said that there is no other option and if you want to pick up the bus that's the only option you need to follow, I didn't picked up the bus because of his arrogant tone and tried calling the bus operator customer service where I've been told that I am gonna get refund for the inconvenience, from that time I am trying calling both , the bus provider and the red bus but there is no resolution. Don't travel through red bus.

Worst

It's the worst experience in traveling Raj bus through redbus from motihari to Siliguri.. the staff member especially the conductor is so manerless, characterless and even he don't know how to talk with passenger.....we are paying bcz you provide us service if you guys provide such services then who will try to travel with you in future...but from today onwards m never ever going to travel either with rajbus or with redbus

@redBus_in I faced a worst experience…

@redBus_in I faced a worst experience in redbus . Am a magician and i use redBus app mostly. On 19th march 12:56AM I booked a bus for viluppuram to Coimbatore and the bus departure time is 01:35AM . After booking the bus i got the travel agent number and I called him he gave the bus driver number, then I called the driver he said bus already crossed the spot , then I asked the driver ‘sir i saw on redBus app they mentioned the departure time is 1:35am then y u took earlier then he replied the road was clear so i took earlier that is not our problem like that . Then i call back the bus agent (VETRI TRAVELS) he told u give complaints on redBus customer care we ll refund the full amount. This is really worst . I trusted redbus but why they put sale for unavailable buses then whole night I didn’t sleep if i book bus directly on the bus agent I don’t get this type of problem. Then now i got call from redbus they told me they won’t give refund. Omg then y u charge me for un available bus . And i got call from vetry travels they talk me really worst . Now I was cheated from redBus and Vetri travels. I don’t know i ll get refund are not . But red bus customer care lady spoke me ash ...

I had book a ticket for today and…

I had book a ticket for today and boarding timings is 2:45pm and I wanted to cancel it and get the refund and spoke to the customer care in the morning and they are saying that I should cancel yesterday and they said they cannot refund the money back. What kind policy they have. I have time till 12pm.they are looting people money. Will never book through REDBUS. HORRIBLE

Kishor KumarIndia · 3 reviews · Posted 2021-03-04

I have been cancelled the ticket no:-…

I have been cancelled the ticket no:- TQ261074526 and I have received the sms stating amount of RS:- 613/- has been credited successfully but I did not receive the money. 1) I am not able to get the proper support from Meenakshi Travels. 2) Redbus customer care number is not getting connected can someone call me & help me out. I am trying to call the customer care since morning still it is not getting connected.

Very poor experience and cheating the people

Very poor experience, please do not use red bus app , they are cheating the passengers, the bus operators was very rude and unprofessional. I booked ticket from kallakurichi to Chennai airport(bus no:AR01 J1311) and bus was delayed for 1hours as per operator (9585611660) asked for alternative bus due to my flight timing ,they were denied .and we decided to take a cab to airport and informed operator (Vijay)also he had promised that we will get our refund next day.I tried many time to call customer care no response later they said cannot refund. I lost Rs.6500 because the delayed bus . Please don't trust this redbus app they are unprofessional and fraud travel agency.

Dual InfotechIndia · 1 review · Posted 2021-02-19

We are old customer with red bus and…

We are old customer with red bus and purely satisfied all time but this time your PAULO TRAVELS had messed up all things.. Bad driving, delay timing, bad behavior, bad argument.we got other seats in place of our booked seat . We will never use Redbus due to ur this PAULO TRAVEL.. we want serious apology fr. PAULO TRAVEL.. We will really take serious action against them.. We r Media person they cant fight with traveller like this.. Bad 👎 too much bad employee..

GRS travel travel from Chennai to hosur was on time

GRS travel from Chennai to hosur was totally perfect

I booked my return ticket from Shimla…

I booked my return ticket from Shimla to Delhi on 25th Jan 2021 but due to farmer protest bus was cancelled. Redbus drop me a email to received refund from HRTC counter but HRTC representative denied for refund as ticket was booked through online platform and same informed to redbus. I drop multiple email to redbus but after 5 days i did not received a single response. Could you please anyone update me about my refund. Ticket no. TQ2Q82910779 Total seat booekd: 6 Total amount paid: 7138

Ary JuniorMalaysia · 1 review · Posted 2021-01-07

Scam

I was charged for the ticket but not provided with a ticket due to a "glitch" they take the money instantly, but take about 10 days for the money to return back to my account.

they are chhor bande very very poor…

they are chhor bande very very poor services no refund policy please don't travel form here laxmi holidays they are fake people fake commitments or staff is so so bad very bad behave speicially drivers koi insaniyat nhi en logo me bus ke naam pr thag rhe h bs yh logo ko even they don; deserve one star chhor log double paise kha lete h or wapas ke naam pr apni khani sunate h 10 bar mail kro 10 bar phone kro fir enko story btao bande ko irritate kr dete h enhe travel agency nahi enhe pagalkhana khol lena chahiye

RED BUS IS LIKE MONEY LOOTING BUS…

RED BUS IS LIKE MONEY LOOTING BUS SERVICE. VERY 3RD CLASS BEHAVIOR THEY WILL CHARGE YOU AND LEAVE YOU BEFORE THE TIME. ONCE YOU ASK FOR REFUND THEY BLOCK YOUR NUMBER. "I REQUEST EVERYONE TO AVOID RED BUS SERVICE AS THEY WILL PROVIDE 3RD CLASS SERVICE IN ENTIRE INDIA AND VERY DISASTROUS BEHAVIOR TOWARDS PASSENGERS" IN ONE WORD, PURELY 3RD CLASS OR 3RD CLASS BUS SERVICE IS DERIVED BY RED BUS.

Giving a 1 star rating because I don’t…

Giving a 1 star rating because I don’t have 0 or -ve point review ... very pathetic service .... booked a bus for 1800 for a premium bus service experience for a normal 600-700 rs bus journey .... was provided a normal poor looking non ac bus the fare of which was 600 rs ..... bus delayed by 7-8 hours .... had to book another ticket in midway to attend an important meeting in fear of missing my meeting .... very pathetic service by red bus .... never ever going to travel by red bus again

First time ever used this service for…

First time ever used this service for emergency as I booked for a neighbour as they had death in the family..... They travelled from mandya to bangalore in car to catch the bus @2 am as it was funeral.... Family is poor and they really can't afford it but since emergency they opted and they waited from 1am to 4am With a baby of 5year....but you cheat red bus not even responding to call cancellation or update And on top of all these no refund shame on you for this service.... Which is cheating people..

I traveled Amritsar to Delhi last…

I traveled Amritsar to Delhi last Friday. So I booked tickets by redbus for expresso bus. there was burst staff . One of staff was drunk and bus was not clean well... also fare was not fair! Nobody wore mask there!

Boarding point

Please need to boarding point at mamandur bus stand

It was a wonderful experience.

It was a wonderful experience!