Redbus

Redbus is one of the worst app for…

Redbus is one of the worst app for ticket booking. Redbus doesn't deserve one star rating but i do not have any option that's why i have selected one star. The service of Redbus is worst (literally too bad). I have booked a ticket through redbus. The timing of my bus was 11.30PM. I was standing on highway, waiting for the bus but the bus didn't come till 1AM. I tried to call to the bus conductor and driver as well but they didn't pick up my call. Then i tried to call to redbus customer care, they said to me that we were not able to contact to the bus conductor. I was waiting for the bus till 3 AM on highway and finally i took a new bus on highway and now when i am asking for the refund they are not refunding my money. When i am asking for the transaction details they are giving me the details related to my payment during ticket booking. These Guys are really pathetic. I have a special request to ladies, never ever choose redbus. It is not safe for anyone.

To expelled out my anger this is the…

To expelled out my anger this is the best platform because if you guys come in front of me, I will slap you out, just look at your service how pathetic it is, actually we can't do anything cause we don't have too much options here, otherwise no one used ur third class service, my experience is like I booked confirm ticket and it got cancelled and fellow guy informed me on the journey day afternoon time, how am I going to arrange another ticket within short interval and as per ur policy you refund that amount after 5 to 7 days.. Why..?? Why can't you arrange another ticket with same facility or why can't you sui your bust provider due to cancellation and tell then to refund immediately,it's ur responsibility..morons Otherwise don't do this business, don't play with our hard earned money.

I booked a ticket

I booked a ticket, which was twice as expensive as in normal times. I booked it for 8/09 2020 but then I got the ticket for Then I called to reschedule my journey and they denied. Then I asked for a refund, they again denied. Even the cancellation was free. I had no choice but to book another ticket again. They didn't even return a penny, despite the ticket being as expensive They said they have no refund and return policy but they never did anything for booking my ticket for the wrong day Worst service and I will never use it.

worst policy

I booked a ticket, which was twice as expensive as in normal times. I booked it for 9th September 2020 but then I got the ticket for 8th September. Then I called to reschedule my journey and they denied. Then I asked for a refund, they again denied. Even the cancellation was free. I had no choice but to book another ticket again. They didn't even return a penny, despite the ticket being as expensive as an airplane ticket. They said they have no refund and return policy but they never did anything for booking my ticket for the wrong day Worst service and I will never use it

Plzz don't use this app for bus…

Plzz don't use this app for bus bookings such a ridiculous app.They don't provide you proper bus details and tracking and even don't inform you about bus cancellation.Their customer executive does not talk properly with you if you have complaint and says that it is not their responsibility if the bus gets cancelled when you are standing at the boarding time.In my situation my bus gets cancelled when I am standing at the boarding point in Lucknow and they show no responsibility. Very ridiculous

I have raise complete on 21 march

I have raise complete on 21 march . but this conplaint not available in red bus system . Red bus service member not properly cordinate with customer. I was book royalas travel pune to nagpur on 21 march this bus is left before timing given by red bus . No information getting from red bus and royal travel bus is left before timing . Then royal travel arrange another bus but not proper facility in this bus alloted last seat and i am book front sear. after dont got proper service red bus is not to accept we are wrong and refund my money please don't use red bus for travel another service is good as compare to red bus Its my real experience Regards, Piyush Nimbarte

One of the worst experience as during…

One of the worst experience as during this pandamic the bus is taking standing passenger.and the bus number is wb2913 4628.date of journey is 9/7/2020 Kolkata to digha.. I request other please don't book bus from red bus .com as they don't take Corona seriously.

bad experience with red bus booking

Such worst experience in my…

Such worst experience in my life.........I am totally unhappy your services still not getting proper answer from your team, and one of your executive Mr. Shashank P - such a wonderful guy he are , first tell me wait sir i am working on your issue and after 5-6 min did not reply me and after said your end ended. Such a beautiful service provided guys claps for you!!!! I really don't know what based you select such kind of unprofessional candidates.........such a low level training provided maybe. I really don't care about your selection and all but at least respect the customer but its not happening from your side. I am follow ups for my refund from last 2-3 days but still nobody provide me proper solutions. Still not received my refund. and they told talk with your bank and raised disputes. Please guys did not used any Red Bus services. Bycott Redbus apps.

Very sad experience

Very sad experience. I had a word with the customer support executive, he was so arrogant. I was booking my ticket from a desktop platform and certain page of the website was not loading, i.e the seat selector page. I called the customer care and i'm trying to explain him the problem, he just says, "update your app". I said, "Sir, I can't because I'm logged in with my laptop, I don't have an app, he kept reciting, "update the app". This happened for about 10 minutes where I'm explaining him the situation and I asked him to transfer the call to someone else as he is not able to solve my issue, he says, "there is no one else here". I just cursed him and hung up. Booked my trip from makemytrip instead.

Unfair Cancellation Charges By Redbus

for ticket costing of 1000, cancellation costs 500 by redbus , Very Unhappy with this, though cancelling before 4 days of departure too. Redbus should not cut huge amount for cancellation, this is not done at all. Pathetic service by RedBus. I will socialite this message Soon.

red bus operator they provide worst…

red bus operator they provide worst customer service to there client very awful cancellation policy and there executive should be trained on serving customers better , Dixon and hafeena you guys need training on customer satisfaction and to help customer rather then raining your hands up on customers. red bus you guys suck bigg time , im never gonna recommend any of my friends family to use red bus .

Very Bad

Very Bad Yesterday I have booked KPN Travel @Redbus App The bus not arrive at the mentioned time. More than 2 hours 30 mins of waiting time. Paramathi Vellur to vilupuram Chennai universal bus pickup time is 10.15 pm but they arrived at 12:28 Am. Very worst. Not answering properly. No place to sit also. I have cancel my ticket but no refund. My amount 1000 waste

Hi TRAVELERS This side Pranesh,

Hi TRAVELERS This side Pranesh, I had pathetic experience with Red bus, It's just an horable experience, The bus service and the driver are unprofessional,The Red Bus don't care about time, money and specially they will not take any responsibility of yours. I suggest Never use the services from Red bus app or site. All pix are fake

Very very bed service and timing is…

Very very bed service and timing is very unhappy service

We booked a bus from Arequipa to Cusco.

We booked a bus from Arequipa to Cusco. Got an email saying that the payment had been taken but there was an error with the booking. We must wait for further information. Called the bus company (Xclucive) they have no record of the transaction. Have emailed redbus and also the email address below (mobile(at)redbus.in) but no reply. Our bus is in 7 hours and if we don't get a reply then we will have to buy two tickets from the company direct We just want Redbus REPLY TO US, to give us tickets or a refund!!!

AndersonIndia · 2 reviews · Posted 2020-02-19

TP3N46227790

TP3N46227790, I Had very bad experience with cancellation policy. i booked at same time went to chat service and found no worth agents... More to inform social media team of no use. My cancellation fee was showing 25% and they charged me 50%, Explained same to chat team and social media... both teams are not looking at the issue. And support team with emails team still they are not responded... Please be informed to all people who using the redbus... be careful... customer service and social media teams are not help full... take time and book with other sites but not redbus... People cant help others they cant anyone... because of the customer service team and social media team 0000....******* i will rate 00000 and will take this issue to consumer form shortly...

Bad experience regarding refund

Bad experience regarding refund of booking amount forgot boarding by bus, redbus not properly settled refund issue

Shaik SilarUnited States · 1 review · Posted 2020-01-22

doesn't support the customer at all

doesn't support the customer at all.worst customer service

Jamna YeshDevdaksheshSingapore · 1 review · Posted 2020-01-16

Bought tickets for 2 way from Singapore…

Bought tickets for 2 way from Singapore to KL and my both experiences was terrible because they have a habit of get the passenger to change the bus and this is hassle for us especially traveling with kids.. I will not buy tickets from them!!!