Redbus

The worst service

False promise by Red Bus

I booked two tickets booking id TNCX672333150 (6 tickets) and booking id TNCX111277793 (2 tickets) from Red Bus for 8 family members on 8th December 2019..We were unable to board the bus as there were no details of the bus sent to us and after numerous efforts to contact the bus operator we were unable to speak with anyone. After making few complaints through the red bus app and other platforms I received a call from a Red bus Rep and he excepted the fault and told me that Red bus will refund me the ticket amount as we were unable to travel. After that red bus initiated only one refund for the booking id TNCX111277793 which only has two tickets and did not refund the other ticket booking id TNCX672333150. Since then I have called Red bus couple of times without any response. This is highly frustrating as first you were harassed for booking the tickets and now you have to run after them for more than a month to get your money back.

Redbus takes two multiples fare than…

Redbus takes two multiples fare than ordinary fare.. recently i booked two tickets..one from singhana to bikaner and second for return ...first bus was not available there ,i waited long and later I took another bus and arrived Bikaner... returning time I noticed that they collected two multiples fare from me..and poor service...don't use redbus

Never used this redbus app.

Never used this redbus app. I booked 20 seater tempo traveller bus. I paid partial amount. Redbus gave me 14 seats bus. And last movement redbus not provide me any other bus and cancelled by booking. No customer care support. I call it more tha 5 times waiting time period is more than 15 min and after that every executive said we will call u within 30 mins but no call did. I prefered never used this app and redbus.

I booked my ticket for a journey from…

I booked my ticket for a journey from singhana to bikaner..before 30 minutes of given time ,i arrived there and waited 45 minutes more, there was no bus related to the journey..I spoke thrice to customer care executive officer, they didn't find a solution ..still waiting for my refund

If you cancel your ticket then forget…

If you cancel your ticket then forget about the refund payment from them. Very worst. I lost money to them

Worst experience with red bus. Never do the same mistake again

The worst journey and services by red bus.we booked the most costly sleeper seat from lucknow to dehradun. But there is no light, ventilation in that seat in fact there is no window in the last. We ask the conductor to change the seat he denied and talked rudely. In fact we called the customer care of red bus but the way they replied was ridiculous. We had booked the same seat while returning after 5 days we asked them to change the seat as their are many seats vacant or cancelled the ticket but they do not even change the seat while returning too. Cancellations or refund facility are just for name sake. I never prefer red bus for long journey.

Bus got cancelled but there is no…

Bus got cancelled but there is no option for refund

I had booked the bus from Calicut to…

I had booked the bus from Calicut to Bangalore, bus was about to start at 8pm I'm standing infront of bus, I got message as below Dear Customer, Due to Traffic Jam in city, Your Bus will be delayed by 40 mintues But bus has some problems they r repairing no response from anyone When I called customer care I did not get good response, behaving like they r not responsible Very bad experience

Tilaksinh ZalaIndia · 1 review · Posted 2019-12-28

Very bad experience

I had very bad experience with coustmer care service since last two days I wanted to talk someone senior person but 3 people make me fool by saying that I will call from their end .I had very very experience with this.

Never ever Use Redbus India

why there is no provision to give negative stars? For everything they will say it is not our bus.They will,take no responsibility. Local agents are way better than redbus. They don't know how to talk to customers.My bus left before schedule.I talked to bus company.They did not help me. I called Redbus. Redbus told me it is not their bus.So they are not responsible.I was left on road with luggage without any alternative transport arrangement or consolation words.But local agent standing near by came forward, talked me nicely and arranged alternative transport services. I had booked my ticket from UK.I came to know that Redbus has used my number with (+91-) India code.People from outside India - don't use this ticketing service.Local agents will help you with personal care.For all complains they will say verified from co passengers.I don't understand how they verify my problem from co passengers. Thanks Frustrated Redbus Customer

Working staff not good

Working staff not good. No manners to talk with customers. They took fair for semi sleeper and gave us normal travel.

Very gud

Very gud service

I had travelled in RKK travels from…

I had travelled in RKK travels from Coimbatore to Bangalore on 8 December 2019. The bus got repaired near topur toll gate around 7 pm and we were not informed about what is happening but told to wait for sometime. After 2 hours of standing in the cold in the middle of a forest area with no idea of what is happening I got really scared. The driver was simply telling lies and covering up so that we take up some other bus and go. When we contacted RKK travels or redbus nobody helped us.. Finally policemen came to stop a local bus and we have to travel in the weekend with no seats in the government buses. What is the purpose of booking in redbus if they don't check with the maintenance or give any support when such incidents happen. They all escape saying they cannot do anything.. why loot people's money if you cannot support your customers. We cannot get a refund also even if I take another bus inspire of paying you. Next time it is not safe to book a bus ticket through redbus.. they don't even have any customer support, they only loot people's money.

Delon PoongMalaysia · 1 review · Posted 2019-12-07

I took kkkl bus from jb to penang the…

I took kkkl bus from jb to penang the booking when i bought the ticket shows 930 to 5pm evening i should have reach penang already. But I don't know the bus stop at tbs at kuala lumput to pick up another batch passenger which delay the time. Then once reach penang the kkkl driver told us to change to another bus which is faster to Butterworth because they are heading to penang island which is sungai nibong. The whole journey took around 11 hours which is more than enough to reach penang. What is this poor quality service then the another bus which is exchange to stop for no reason at the petrol station.

MariaIndia · 1 review · Posted 2019-12-03

Horrible experience with redbus bus hire

We were sent photos that wshoqed the vehicle to be in excellent condition...however, when the actual vehicle arrived, it was such a old thing that it shud have been condemned. A.C. was non-functional, speed wudnt go beyond 60 and if it did- it wud vibrate and was noisy...the curtains and rods were falling off, the steps for climbing was breaking off and the whole thing seemed like it has been bandaged....as if this was not enough, the axle of the vehicle came off while on the road..we somehow just escaped with our lives..the customer care number was not reachable...literally put lives were gambled with

Worst service i have ever experienced

Worst service i have ever experienced Please go for other agency booking .. Thats so much better.

Cannot access to print out tickets

Cannot access to print out tickets, driver of S&S Malaysia travelling Muar to Mersing accepted our ticket from mobile, and v good, staff in Muar bus station next to usless. 2 v unhappy redbus users, will not use this site again.

Rude Driver

Booking ID: 6D5HGTHS5T. We were a group total 14 ladies. Driver Mr. AYAZ Shaikh was very rude. He has given us badwords and was demanding Rs.500/- more apart from our actual charge. I don't know what do you mean by driver bhatta, when we have paid driver bhatta then how can he ask for lunch or dinner, but still on humanity ground we have given him 2 nights dinner and breakfast in our hotel where we have stayed. Apart from this, he was not aware of the routes, he has taken us on a same route thrice i.e. turbhe railway station because he was not getting ghodbunder route and after that he has taken us on mumbai highway thrice instead of thane ghodbunder route. He was not aware of mumbai roads as well, every next signal he was asking from inside, which is the route for ghodbunder thats the reason we were late to our dropping point. He was riding very rashly, we were having 5 small kids all of them where falling from there seat because he was pressing break all of us sudden, literally we were holding our kids on our lap in our whole journey. It was quite disappointing because of driver behaviour. whenever we ask him something regarding siteseeing he used to get very angry and used to reply us very rudely. He was parking vehicle very far almost 800mt away from the siteseeing point which was very difficult for us to take our kids to that point and while questioning him regarding the same he used to tell us parking is full traffic but near the point also there was huge parking lot available but he was parking vehicle very far. It was a bad experience with driver, I was given assurity by REDBUS that driver will be experience and professional. Nothing I have seen in driver

I have travelled in one omer travel bus…

I have travelled in one omer travel bus from Mumbai to Solapur on 24 the Nov 2019, The experience was not only horrible but extremely bad. The whole bus was smelling attar.. Absolutely dirty bus. A hell lot people speaking as if fighting... No peace of mind... Maybe at horrible experience.... Never ever book omer travels bus...