Redwood Outdoors (redwoodoutdoors.com) has a 4.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
It met my expectations! I have been looking at sauna's for many years. Including this company for approximately 2 years just on its own. Every facet from communication, sales, and delivery was amazing. Being a plumber,light electrical contractor made the install a breeze. I knew from the start,in order for this to work in my area,I needed to reverse the door wall. It worked out perfectly.
Reply from Redwood Outdoors2026-06-02
We’re thrilled to hear that the communication, sales, and delivery experience all went smoothly and that your installation came together exactly as planned. It’s especially great to hear that reversing the door wall worked out perfectly for your space.
Thank you again for your support, and we hope you enjoy your sauna for many years to come!
We made a family event of assembling our sauna. Taken in stages, we had fun laying out the parts, figuring out how things fit together properly and making sure we understood the intended outcome each step of the way. We took our time over the weekend and were in no rush. If we had to disassemble something we had already done, like putting the benches in before we installed the floor, we took a break and went back to it, understanding how we could make the parts fit better together. When you are this close to finishing, you have to remember to breathe and read the directions again. A word of advice: don't over-torque the screws, just in case you have to take them out again.
Reply from Redwood Outdoors2026-05-12
Thank you for sharing this! We absolutely love hearing how your sauna assembly became a family experience rather than just a project.
Your approach with taking your time, working through each stage together, and enjoying the process along the way—is exactly the mindset that makes for the best build experience. We also appreciate you sharing your tips and advice for future sauna owners.
Thank you again for your support, and we hope your sauna brings your family many relaxing and memorable moments for years to come!
What a wonderful sauna! Very well packaged and comes with intuitive instructions. We bought a 3 person Cove and put it together on a terraced patio in our backyard. We upgraded the stove to the 8 kWh Harvia Spirit for the quick heat up and WiFi convenience. Customer service from various RO staff has been very helpful.
Reply from Redwood Outdoors2026-05-12
Thank you so much for the thoughtful review! We’re thrilled to hear you’re enjoying your Cove Sauna and that the assembly process, packaging, and instructions helped make setup a smooth experience.
The Harvia Spirit upgrade is an excellent choice, and we’re glad to hear the quick heat-up time and WiFi convenience have been a great addition to your setup. We also truly appreciate your kind words about our team—it means a lot to all of us here at Redwood Outdoors.
Wishing you many relaxing sessions ahead, and thank you again for your support!
