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Money & Insurance

Remitly

277 reviews

4.6277 reviews
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About Remitly

Data updated
Website
remitly.com
Category
Money & Insurance
Location
United States · Seattle
Status
Unclaimed
Last 12 months
277 reviews
Replies to negative
90% (18/20)
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Is Remitly legit?

Remitly (remitly.com) has a 4.6 out of 5 rating on OK.one, based on 277 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 90% of negative reviews. Last updated 2026-08-10.

What people say

c
customer · 1 review · Verified · Experienced 2026-07-31 ·

The dollar rate and money transfer were…

The dollar rate and money transfer were great.

O
Oluwabunmi · 1 review · Verified · Experienced 2026-08-06 ·

Trustworthy Apps

apps I've used. It's fast, trusted, and reliable for sending money home.

c
customer · 1 review · Verified · Experienced 2026-08-01 ·

Fast and good rate

D
Davo · 1 review · Verified · Experienced 2026-08-01 ·

Very good service

c
customer · 1 review · Verified · Experienced 2026-08-06 ·

the charge is too high for me but i…

the charge is too high for me but i like the process of it.

c
customer · 1 review · Verified · Experienced 2026-07-27 ·

It has been one of the best app I use…

It has been one of the best app I use to send money

S
Sheetala Singh · 4 reviews · Experienced 2026-08-06 ·

Pathetic Services, False promises quick transfer

Pathetic Services, false promises, don't do transaction if want to do it decent amount, they'll hold Money earn interest, give lame excuses for security concern and partner Bank. It's happened many times with me. Their compliance team is worst don't know how to talk to customer, misbehave and mention they're not obligated to answer you, don't reveal their identity as well 😡😡😡

Reply from Remitly2026-08-07

Hi Sheetala, we take reports like this very seriously and want to make sure you get expert help immediately. We understand how alarming it is to have larger transfers put on hold, and we're very sorry that your interactions with our team left you feeling unheard. Safety checks are required to keep accounts secure, and you can learn about review steps at https://help.remitly.com/hc/en-us/articles/360000300143-My-account-is-on-hold. We want to help get this sorted for you, so please reach out directly at www.remitly.com/support so we can look into this with you.

V
Vijay · 1 review · Verified · Experienced 2026-08-01 ·

It's good source of sending money...

c
customer · 1 review · Verified · Experienced 2026-08-01 ·

Super fast service and very good rate…

Super fast service and very good rate always9

t
tom sheng · 1 review · Experienced 2026-06-24 ·

Remitly Not responsible for their words

I got hacked in the account, and while I was on the phone with Remitly customer service, the hacker made another 2 transfers. Remitly asked me to dispute with the bank, but they denied everything even I have the chatlog history. Now I am gathering the info and will talk to my lawyer.

Reply from Remitly2026-08-06

Hi there, we understand how alarming this situation must feel, and we take reports of unauthorized account activity very seriously. We want to ensure your concerns are reviewed directly by our specialist team. Please connect with us at www.remitly.com/support so we can assist you with your account right away.

M
Mr Farai Gatsi · 1 review · Verified · Experienced 2026-08-01 ·

Good business deal

Your charges are reasonably low, fast cash delivery and good exchange rates.

S
Scott E Brow · 1 review · Verified · Experienced 2026-08-01 ·

I have found that Remitly works just as…

I have found that Remitly works just as well as Paypal and has less fees.

c
customer · 1 review · Verified · Experienced 2026-08-06 ·

We love it we dont have to go anywhere

L
Luis · 1 review · Verified · Experienced 2026-08-05 ·

Great deal

Great deal An easy, fast, reliable transfer method and one of the few that offer such diverse services in different Latin American countries

J
John · 2 reviews · Verified · Experienced 2026-08-01 ·

Quick and easy way to transfer money

K
Kliencie · 2 reviews · Verified · Experienced 2026-08-06 ·

I am happy that all time good rate and…

I am happy that all time good rate and service .

S
Sherlock Sherlock · 4 reviews · Experienced 2026-08-06 ·

I have send money last week still they…

I have send money last week still they havent get it

Reply from Remitly2026-08-07

Hi there, we understand how important it is for your money to arrive promptly, and we're sorry for the frustration this week-long delay has caused. You can track real-time delivery updates under Activity in your app or find step-by-step guidance at https://help.remitly.com/hc/en-us/articles/360000300183-My-transfer-is-delayed. We want to help get this sorted, so please contact us at www.remitly.com/support so we can assist you safely.

c
customer · 1 review · Verified · Experienced 2026-08-06 ·

Convenience

c
customer · 1 review · Verified · Experienced 2026-08-06 ·

Fast remittance

t
talent njambi · 4 reviews · Verified · Experienced 2026-03-07 ·

My daughter received the money instantly