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Wondershare Repairit

ClaimedCollecting reviews

317 reviews

4.2317 reviews
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About Wondershare Repairit

Data updated
Website
repairit.wondershare.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
142 reviews
Replies to negative
87% (40/46)
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[email protected]repairit.wondershare.com

About this business

Wondershare Repairit is an intelligent and user-friendly video and photo repair software. It can repair severely corrupt videos and photos in 3 steps.

Written by the business, not verified by us.

Is Wondershare Repairit legit?

Wondershare Repairit (repairit.wondershare.com) has a 4.2 out of 5 rating on OK.one, based on 317 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 87% of negative reviews; Reviews mostly discuss User experience, Quality, App. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the application for efficiently repairing corrupted video files, restoring lost media, and successfully bringing back important recordings without losing any quality. Many users find the software highly intuitive, reliable, and exceptionally easy to navigate when handling severely damaged files from various digital cameras. However, some people mentioned that the application completely failed to recover certain corrupted videos or precious photos during their repair attempts. A few reviewers also noted that processing specific problem files remained completely unsuccessful despite switching over to advanced repair settings on their devices.

Auto-generated from all reviews of this business. For reference only.

What people say

Jayantanuj GhoshIndia · 2 reviews · Experienced 2026-01-17 ·

better than most of its competitors

This software does the work better than many big names available in the market. The minute details that it looks into and repairs the same makes it different from other similar software.

Reply from Wondershare Repairit2026-01-17

Thank you for your positive feedback! We're thrilled to hear that our software stands out and meets your expectations.

B
Bill United States · 12 reviews · Experienced 2026-01-07 ·

I HAVE BEEN USING WONDERSHARE REPAIRIT…

I HAVE BEEN USING WONDERSHARE REPAIRIT FOR SEVERAL YEARS IMPROVING AND REPAIRING HUNDREDS OF IMAGES. REPAIRIT CENSORS IMAGES. REPAIRIT WILL NOT PROCESS IMAGES CONTAINING NAZI'S OR ANIME PORN. WHEN I INQUIRED ABOUT THIS, I WAS SENT AN EMAIL LETTER FROM WONDERSHARE STATING THEY DO, IN FACT, CENSOR IMAGES CONTAINING NAZI SYMBOLS, HITLER, ANIME PORN, ANYTHING DEEMED OBJECTIONABLE BY THEIR "AI" BASED IMAGE PROCESSING ENGINES. RECENTLY, REPAIRIT STOPPED WORKING COMPLETELY OF PROCESSING EVEN SIMPLE NON-CONTROVERSIAL IMAGES. NOW, TO PROCESS AN IMAGE I MUST BUY CREDITS SO I CAN USE WONDERSHARE'S UNICONVERTER PRODUCT TO HANDLE MY IMAGES. I NOW HAVE TO PAY MONEY FOR EVERY IMAGE I WANT TO PROCESS.

Reply from Wondershare Repairit2026-01-10

Hello, thank you for sharing your long-term experience with Repairit. We sincerely apologize for the frustration and inconvenience this situation has caused you. Regarding content recognition: our image processing system follows compliance and safety policies, and certain content may be restricted by automated detection mechanisms. We understand this may affect some workflows, and we apologize if this was not communicated clearly or caused confusion. We are especially concerned to hear that Repairit is now failing to process even normal images and that you are being prompted to purchase credits unexpectedly. This is not the experience we want our users to have, and we would like to investigate this matter in detail to clarify the product behavior and billing model, and to find a proper solution for you. To proceed, please kindly provide the email address used for purchase and your order number. Once received, our team will review your case and contact you directly to assist further. Thank you again for your feedback — it helps us continuously improve our products and services.

M
Matthias FischerGermany · 6 reviews · Experienced 2026-01-04 ·

I had a corrupted RSV file on my Sony…

I had a corrupted RSV file on my Sony camera. The Wondershare Repairit app solved the problem in minutes. Absolutely fantastic. All video editors know how relieving that can be ;-)

Reply from Wondershare Repairit2026-01-04

Thank you for your feedback! We're thrilled Repairit helped with your RSV file. Your support motivates us to keep improving. 😊

Peeyush GuptaIndia · 1 review · Experienced 2026-01-02 ·

A great tool that I used and the…

A great tool that I used and the results were perfect. Do not delete your corrupt files. Give this tool a try.

Reply from Wondershare Repairit2026-01-02

Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.

Andrews VargheseIndia · 1 review · Experienced 2025-12-24 ·

Restore and upgrade an old photo

I wanted to restore and upgrade a photograph which was taken 30 years back and not maintained properly. I could get it done effciently

Reply from Wondershare Repairit2025-12-24

Thank you for your feedback! We're thrilled Repairit helped restore your old photo efficiently. Let us know if you need further assistance!

a
a rIran · 2 reviews · Experienced 2025-12-25 ·

It was really great

Reply from Wondershare Repairit2025-12-24

Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.

B
BrianUnited States · 6 reviews · Experienced 2025-12-22 ·

Doesn't Work

Doesn't work on several different videos that I am unable to open. Change to advanced repair, same zero result. Tried to submit corrupted file and sample files to feedback, much smaller than the "under 500 mb" requirement for the files, and for both it kept saying upload file failed. Very unimpressed with this product.

Reply from Wondershare Repairit2025-12-25

Hi there, We’re sorry to hear that the video repair did not work as expected and that you also encountered issues when uploading the corrupted and sample files. We understand how frustrating this experience must have been, and we apologize for the inconvenience caused. To help us investigate further, please let us know the email address used for your purchase and your order number. Our technical team will review your case in detail and work with you to find a possible solution or next steps. Thank you for sharing your feedback — it helps us continue improving our products and services.

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