ReputationDefender helps individuals and organizations take control of their online presence when it matters most. Whether you’re dealing with negative search results, unwanted exposure, or ongoing privacy risks, we provide discreet, high-touch support to assess the situation, build a strategy, and execute on your behalf. ReputationDefender is part of Gen Digital, Inc.., a global company dedicated to powering Digital Freedom with a family of trusted consumer brands.
Written by the business, not verified by us.Reputation Defender (reputationdefender.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 88% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-09-03.
Nate had answers to all my questions as well as making some suggestions. He was very kind and understanding of my situation.
Thank you for the review, Mike! We're so glad to hear that Nate was able to help you. We appreciate your kind words and will share your feedback with Nate.
I was having trouble with search results for my name on the Internet, it turns out that a person with the same first and last name as mine, was convicted of a serious crime. To make the circumstantial matters worse the person lives in the same city/county. I contacted Reputation Defender and Brittany Samuels was assigned to assist me. I am very pleased with the results. Rep. Defender was able to remove my name from the common search systems, and eliminate the erroneous ties on the Web. Brittany was always available to talk if I had a question, and she called me several times over the last year to update me on the latest scans. I highly recommend them and Brittany Samuels as one of their representatives. Knowledgeable, friendly and effective!!
Hi, Robert, Thank you for taking the time to review us! We are so glad to hear you were pleased with your results and the support Brittany provided over the course of your engagement. We think Brittany is pretty great too!
so i did a search on myself, results come back with anything but me and they say I failed! as an IT expert I find this to be another Norton piece of trash just like their identity protection. what a scam
Hi, John, Thanks for checking out our Reputation Report Card! We are sorry the experience wasn't a good one for you. Hopefully, we can explain what happened in your case. Our scan simply finds what Google shows people when they search for your name. If your report card contains information about other people (which often happens with common names), it means your online presence isn't strong enough to distinguish you from those other people. Your search engine results should paint a thorough, accurate, and engaging picture of who you are and what you do. If you aren't even showing up when people look for you, then that is indeed a "fail." To improve your Report Card and make a great first impression on the individuals and organizations looking you up online, you need to thoughtfully construct a robust online reputation. You can do this by creating a well-designed personal website, strategically posting on social media, and generating content that appeals to search algorithms. This encourages Google to rank your content higher, pushing down the irrelevant results so that you "own" the first page of search results, beyond which few searchers ever look. We help people define themselves online in this way. If you have any questions about how to improve your search results, please give us a call. We are happy to offer free advice.
I understand that it can take time to get results with a project like this. But what I didn't expect, was that the content and assets created would actually harm my reputation more than it helped in the meantime. Reputation Defender created a new website full of obscure, purely SEO type content which did nothing to explain who I was. Rather than just promoting my existing website. They didn't even discuss that strategy with me. They simply went ahead and registered a whole new domain and built a weird website to rank at the top of my search term. The social media posts created were minimal in number, generic in content and did next to nothing to build my brand. When I raised issues with them, very little was done. And promises were made to take immediate action that weren't delivered on time. So bad and harmful were the assets they created for my business, that I actually had to insist on them being taken offline. A few hours of basic work on my own over a couple of days netted far better results, far more quickly than several months of working with them. The account management was almost non-existent. With only one brief meeting at the beginning. And only an occasional email, several weeks apart. Content was occasionally sent over for approval. But without any context for it's use. Leading to a raft of low-quality placements. I would strongly advise investing your money elsewhere. Or simply spend one afternoon doing it yourself.
Hi, Alex, Thank you for sharing your feedback. We’re genuinely sorry to hear that your experience didn’t meet your expectations. We value the collaboration over the past few months and appreciate your involvement and feedback. Although we were able to get new assets ranking at the top of search results so quickly, we understand that even with this success, certain aspects of our service didn’t fully align with your expectations. As discussed, we do remain confident that we can address your concerns and have provided options we would be happy to explore with you in more depth. However, we understand your position and your satisfaction is important to us. This is why we chose not to hold you to the remainder of your contract. We apologize that your experience didn’t meet the standard we strive for with our customers. Your feedback is invaluable, and we’ll use it to improve our processes. We wish you all the best in managing your online reputation, and we’re here if you need any further assistance. The ReputationDefender team
Not that it'll matter, as they'll probably suppress this review, but this company is a huge scam! They are quick to take your payment but slow as all heck to refund you after they lied to you and promised service. Stay away. Already reported them to BBB and FBI.
Hi, Robert, We apologize for the wait to get your refund. As soon as we realized we would be unable to work with you due to your particular reputation issue, we immediately began the process of returning your fee. The transaction went through yesterday (8/14/24), which means the money should be back in your account in 3-4 days. We are deeply sorry for the inconvenience this delay has caused you. If you have any further concerns or questions about your refund, please don't hesitate to reach out.
I have been a client with Reputation Defender for almost three years. They have met the expectations I had in mind when I initially signed. My career is no longer paralyzed because of the results they have delivered. My only regret is that I had not signed up one year earlier. The interactions with my most recent account manager, Cliff Gollehon, embodied the best customer service I have ever experienced in my life. I recently found out that Cliff is no longer with the company. If someone could share that sentiment with Cliff it would be appreciated.
Hi, Brendan, Thank you so much for the kind words. We are thrilled to hear about your positive experience with our company and with Cliff in particlar. We will certainly pass along your feedback.
Great experience with Dylan C, very respectful and polite demeanor, can only say good things :).
Hi, Nathaniel, Thank you for taking the time to share your positive experience with Dylan C. We are delighted to hear that Dylan's respectful and polite demeanor made a lasting impression on you.
One of the best decisions I made in 2024 was becoming a member of Reputation Defender. They are the best! I was fortunate to have Cliff on my team who listened and guided me through the process for a positive outcome. I highly recommend Reputation Defender!
Thank you for taking the time to share your positive experience with Reputation Defender. We're delighted to hear that you found value in our services and that Cliff was able to provide you with exceptional support and guidance. Your recommendation means a lot to us, and we'll continue working hard to ensure that our customers receive the best possible experience.
I picked reputation defender over the other options because I liked the name reputation because that is what I felt like I wanted to do for myself was defend my reputation. I had a sensitive issue that was hard for me to talk about to anyone but the 3 people I talked to made me feel comfortable that no matter what my issue is they were there to help me. My case manager was Brittany and she let me tell her what I wanted and expected from her help and service and she explained what she does and I said ok let’s do it. I told her about a site that i really didn’t want to be a part of that had my name associated to it and I couldn’t get my name removed because I didn’t know how to find the right url and whatever and when she said she will check it out she did get my name removed from that site and called me after she did and was actually excited for me and that made me know she really does want to defend people’s reputations. So I can strongly recommend this service and Brittany to anyone that needs help to get unnecessary things online removed and have some peace of mind they can have some privacy from being exposed on the World Wide Web!
Dear, Hi, We want you to know how much we appreciate you trusting us to help you with your sensitive reputation issue. After nearly 20 years in the industry, we understand how damaging negative search results can be and how much courage it takes to discuss them with strangers. Of course, we're thrilled that Brittany was so personally invested in securing a good outcome for you. We expect nothing less from our team members. Thanks again for helping spread the word about what we do and how much we care.
My experience has been great working with Brittany. Brittany properly managed my case and always was nice when we spoke updating me in a very timely & concise manner. Brittany & the team were very prompt and thorough with updates. Her being nice was helpful because dealing with a circumstance where you need ReputationDefender can be very uncomfortable & embarrassing.
We are delighted to hear that Brittany's exceptional service made a positive impact during a challenging situation. Her dedication to providing timely updates and maintaining a friendly demeanor reflects our commitment to supporting our clients through difficult circumstances. Thank you for sharing your experience, and we appreciate your trust in our team.
Cliff always goes out of his way to make sure my info is secure. Reputation Defender has been a world of help!
Thank you for taking the time to share your positive experience with Cliff and Reputation Defender. We're delighted to hear that Cliff's dedication to securing your information has been so impactful for you.
#=> Know your data Empower yourself by actively managing your online data, given its pivotal role in career hire and no-hire decisions. Companies know about you before you know about them. Surveillance is REAL, but with Reputation Defender, you've assured the fairest and most equitable assembly of personal information for employer background checks, tenants, and more. My teaching paradigm centers on preparedness, relentless upskilling, and deciphering your data for science and personal use. I developed the >_7.pillars.of.python initiative to equip students with skills to create data structures necessary for artificial intelligence, with one key principle: know your data. I recommend Reputation Defender to all my students before graduation to remedy issues like mistaken identity before seeking employment. WallStreet invests significant funds into Applicant Tracking Systems (ATS) conglomerates that actively gather prospective personal information. MartketsandMarkets(2023) states that the ATS market will grow 39% from 2.3 to 3.2 billion in 2021 to 2026. COVID-19 permanently altered employers’ appetite to know everything about you, and outfits like Recruitbot will keep delivering its snooping technology focused 100% on providing the right candidate. Reputation Defender provides a reliable, high-quality support structure that actively monitors and protects your information rights. They redact false or inappropriate information, providing a safety net toward future employment. Reputation Defender isn’t going away and protects your life, liberty, and pursuit of happiness. Best ~instructor.brian hogan p.s. i've been working with Cliff whose is simply the best
Thanks so much for the thoughtful and detailed review, Brian! We're happy to sit right up there with the Constitution, protecting your "life, liberty, and pursuit of happiness." 😅 All kidding aside, you're right about how important it is to maintain a positive online presence. Companies are researching job applicants online these days. So, what you look like on the internet can have a big impact on whether you get picked for an interview. It's great to hear that you are pleased with our services. We think Cliff is "simply the best" too, and we'll be sure to pass on your kind remarks to him.
My address is 20773del luna dr boca raton fl 33433
Hi, Michelle, We're sorry you are unhappy with your experience with ReputationDefender, and we'd like to do what we can to make things right. However, we're not sure what you mean by "criticism cards." Are you having trouble obtaining the results of our free Reputation Report Card scan? If this is the case, just give us a call at 877-492-8250, and we can walk you through how to find your results. If your problem involves something else, please let us know. We want to ensure you have a positive experience with us. (On a side note, we strongly encourage you to remove your address from your review, as hackers and scammers might use this information against you.)
Thanks for the review, Aydan! We're happy to hear that you've had a positive experience with ReputationDefender. Please don't hesitate to reach out if you ever have any questions or concerns about your account.
I rarely write reviews however I felt this one was warranted. Reputation Defender is a very professional company and my personal assistant, Brittany Samuel was outstanding! Brittany was attentive to my concerns and she provided great followup when needed. Do not hesitate to utilize Reputation Defender should this type of service be of need.
Thanks so much for taking the time to review ReputationDefender, D. E.! We're glad to hear that Brittany has been so attentive to your needs. Of course, we expect all our team members to provide excellent service. But, it's always nice to have it verified. We'll be sure to pass on your kind remarks to Brittany.
I have been working with Brittany for the past year, and she has been amazing. She made sure that all my personal information was removed and has continued to check in with me throughout the year. She answers every text message, email, and phone call within 24 hours. This experience has been great and efficient.
Thank you for taking the time to share your positive experience with Brittany! We're delighted to hear that she has been so responsive and supportive throughout your ReputationDefender engagement. We'll be sure to pass your kind words on to her.
Brittany is amazing. Not as thrilled with the content team, as they sometime did sloppy work, but my liaison with the company was excellent! When the content team slacked, she had them step up. Thanks, Brittany!!
Hi, Josh, Thank you so much for taking the time to share your thoughts about your experience with ReputationDefender. We sincerely apologize for the disappointing performance of our content team. Even though Brittany was able to make things right for you, we are very concerned about this failure on our part. We've forwarded your complaint to the content team's manager to get a better idea of what went wrong so that it never happens again. Please don't hesitate to reach out to us again if you are ever dissatisfied with our efforts or have any concerns about your account.
Our overall experience with reputation defender was fantastic. Specially, with Brittany - our favorite Reputation Advisor. She was always very professional, very understanding and thorough with reviewing our account progress, scheduling our meeting calls and passing on our feedback to the writing team. We felt extremely comfortable with her and her fantastic work.
Thank you so much for the glowing review, Annette! We're so happy to hear that Brittany provided fantastic service. We'll be sure to share your kind remarks with her.
My rep named Cliff has made this experience easy and relaxing - there were no doubts. This service is needed and worth the money to purchase as I now have a peace of mind of security.
Thank you for taking the time to review ReputationDefender, Kim! We are delighted to hear that Cliff was able to provide you with peace of mind.
Brittany Samuel is a very good communicator, and she has been helpful to me in protecting my name and identity on the web. I appreciate her input on matters, including the dark web, that I know little about.
Thank you for your positive feedback, Duane! We are delighted to hear that Brittany has helped you protect your name and identity. We value your trust in our services and will be sure to pass your kind words on to Brittany.
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