RestaurantSupply.com

Justin was extremely helpful

Justin was extremely helpful, very responsive, courteous, and professional. Overall, an excellent customer service experience. Very impressive.

Great resolution to our item defect!

Thanks for always having in stock the…

Thanks for always having in stock the restaurant items I need.

Easy and helpful

Excellent feed back

Such a joke of a company

Such a joke of a company. My mom ordered some products from them, and unfortunately the product did not work out. Not only did they not accept the return, but when asked to leave a review, my mom was honest with the review. Instead of asking my mom how they could improve, the guy on the phone asked to change her review because it would affect their “end of the year bonus”. Absolute joke. I HIGHLY recommend to not use this company if you’re a restaurant, food vendor, or need any restaurant supplies. please look at all other companies.

What a bad experience

What a bad experience. they left the cooler outside the door.. and has no service for installation.. they charged 70$ extra & no support..

Prompt response.

Great customer service answering…

Great customer service answering questions to help determine the right product for my needs, as well as checking with the manufacturer that their product could accommodate settings I was looking for.

Menard was very helpful

Menard was very helpful. We discussed the problem, checked solutions, and then it was escalated to the team who were able to make the changes to fix my access issues! Genuinely such a great customer service experience.

EXCELLENT CUSTOMER SERVICE!

EXCELLENT CUSTOMER SERVICE! We had an issue with an order (an item came in broken) and it was fixed within 24 hours with no fuss and no hoops to jump through. We will 100% recommend RestaurantSupply.com and will definitely use them again.

Thank you very much for all your help

Thank you very much for all your help. I truly appreciate the prompt support and the effort you put into resolving this so quickly. You have been extremely kind and professional — definitely a 5-star service. Thanks again for your assistance.

Professional and Clear

The interaction with the team was professional and clear. I definitely got what I required.

Great for the home kitchen too!

This company is great for high quality items for the home. Excellent customer service.

Customer service was 5 stars ⭐️

Customer service was 5 stars ⭐️ Delivery service is not ready yet. Cook and customers are complaining. working with only one fryer in busy time is disaster. Hopefully Team customer representatives understand the situation. Thank you

Had an issue with one of the items that…

Had an issue with one of the items that I ordered, contacted customer service and the problem was resolved above expectations!

Quick response and great prices

Because I was ordering a freezer for our food pantry and being a tax exempt organization, I had to contact the company and was able to get a quick and satisfactory response. Got a great price for the freezer.

Responses were incredibly timely

Responses were incredibly timely, and kind… And the support was very helpful

Excellent communication

Quick action and communication by both the customer service dept. and the sales tax dept.

Great Customer Service

Asked Menard for a quote on floor bases and dunnage racks and had them in my email very quickly, customer service was awesome!!!