Shop 3000+ restaurant, catering & bakery supply product at great prices and fast shipping. Eco friendly plates, skewers, mini dessert cups, take away and food truck containers.
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Is Restaurantware legit?
Restaurantware (restaurantware.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 62% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-12.
Worst experience with this online vendor. I would avoid at all costs. They just don’t care about the customer and are impossible to get a hold of to correct the situation. When you do get someone the experience goes from bad to worse.
very friendly knowledgeable in products. Fast delivery even to the general public. packaged well I like to stock up for the winter months. Will be a repeat customer.
The product is cheap and shipping way too expensive
Reply from Restaurantware2023-02-27
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
I got this desk pad because it was advertised as a desk pad. However, it has bumps and curls and will not lay flat, making it useless. That’s what I get for ordering online. Also, the shipping/handling charge was quite excessive.
Reply from Restaurantware2023-02-20
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
First time ordering and my order arrived much later than anticipated given I paid over retail price for expedited shipping. Getting a refund has been an absolute nightmare
Shipped fast although pieces of each box arrived broken order more than you need.
Reply from Restaurantware2023-02-08
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
It was the quick shipping and continued updates about products and similar items or items that compliment each other. I use a freight forwarding service to ship my items outside the USA and only 1 box/package did not have any labels.
I needed a few boxes to try out with my new product design. Getting a few free samples was so helpful, and so important for my presentation. Also, I refuse to buy anything from Uline anymore. Yeah, politics gets into everything.