Shop 3000+ restaurant, catering & bakery supply product at great prices and fast shipping. Eco friendly plates, skewers, mini dessert cups, take away and food truck containers.
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Is Restaurantware legit?
Restaurantware (restaurantware.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 62% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-12.
You gave me the wrong ítem. And I Stiller eaiting for antier. And lose money.
Reply from Restaurantware2022-11-25
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
Restaurantware was very helpful, and quick to ship. We had an issue with an item, and they sent us a new one right away, and we had it within a week of me contacting them.
Everything except the plastic sheet was too long. I ordered 36" x 60" and I received 36" x 61". The website noted that they are going to cut the plastic longer than the size I ordered. I know it is nicer to get a longer plastic sheet than too short but I did not like having to trim the thick plastic sheet. It was hard to cut the plastic sheet straight. It was much nicer if I had received the plastic sheet exactly 60" long.
My package was never delivered. FedEx called me and even said it was in transit. Then the next week the delivery information was changed to delivered, but no products or packages ever made it to me. I needed these products for a catering event and now no longer need time since the time has past
It was delivered to the wrong address and I sent you a picture of the picture fedex had on the delivery. I also sent you a photo of my front door. You can tell its the wrong front door but still more questions and I don't have my money back
I ordered 12” round black doilies . They were all wrinkled and folded in thirds because they put them in a small oblong box instead of a square box that would hold the 100. 22” doilies flat. Very disappointed .
Reply from Restaurantware2022-10-19
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
Everything I have ordered from Restaurantware has been top quality and just as described. When a shipment arrived damaged, my correspondence with customer service was 100% satisfactory. It was handled promptly and with courtesy. I would highly recommend this company and will be ordering from them again.
I needed to replace my placemats. Went online and found a set from restaurantware. I am so pleased with my purchase. They look expensive and I expect them to hold up well.
I was making some 4-glass beer flights and wanted to use a 5 ounce tasting glass. Restaurantware had what I wanted at a great price. After purchasing, shipping was fast with no breakage.