Personal service
Personal service, available for questions
About Ride EquiSafe
Data updated- Website
- rideequisafe.com
- Category
- Sports
- Location
- United States · Mill Spring
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 100% (3/3)
Do you own Ride EquiSafe? Claim this profile for free and start replying to reviews.
Is Ride EquiSafe legit?
Ride EquiSafe (rideequisafe.com) has a 4.8 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great ordering experience
Great ordering experience! Got exactly what I wanted !
Love love love my new shirts
Love love love my new shirts! Super fast shipping and amazing experience.
We bought 2 Hit-Air Pro 3 vests
We bought 2 Hit-Air Pro 3 vests. They arrived as expected. My wife was throwing from her horse when she wasn't wearing a vest and ended up in the ICU. We are both wearing vests now hoping not to repeat that experience. The vests are comfortable to wear and lightweight. Hope we don't have to review how they perform!!!
My vest did not inflate upon impact -
True the vest did not inflate upon impact. Rare but it is a mechanical vest. There was a manufacturers defect in the seam. It had inflated before when I accidentally jumped off. The vest has been fixed with a new tube, and tested. The rep was outstanding. Will reimburse my cost for shipping the vest (and now the company is changing the policy to automatically send a label, up front, if there is an issue with a vest.) The quality control on the vest and testing was explained in detail. I feel much more confident in wearing the vest. Also sending 2 replacement canisters. Thank you!
Best customer service!!
Easy online ordering
Easy online ordering. Arrived quickly
Katherine had great communication with…
Katherine had great communication with me prior to my visit to discuss my needs and concerns. She was fully prepared when I arrived with many items to try on making the fitting experience seamless. Was conscientious of my needs and budget. I love the new helmets my daughter and I were fitted for as well as my new eventing vest. Great experience! Highly recommend!
Easy to order
Easy to order. Did wait for a while before receiving but was told that would happen. Love the body protector. Fits great.
I was provided with great information…
I was provided with great information to select the best safety vest for riding. Easy to order and shipped promptly. I ordered 2 sizes to ensure a proper fit. Thank you for all your help!
Super knowledgeable about all things…
Super knowledgeable about all things safety!
Best find for safety products and more!
The product selection, prices, and speedy delivery always make me buy from Ride EquiSafe again and again!!
Well worth the vest.
The vest was great I suggest you get a short size. Anything bigger would make riding difficult unless your tall im 5ft 4inc. The only down size was the wait time to get it. It took 5 weeks to get it. It is worth the wait! It's got good air flow and comfortable.. easy to get off the horse. Ive tried others ans I got caught up on the stirrups.
Reply from Ride EquiSafe2026-06-18
Thanks so much for your feedback Susan! Vest length should be determined by the length of the rider's torso rather than their overall height. It looks like you ordered a vest that we indicate takes up to 15 weeks for delivery (they are made to order for us), so I'm thrilled that we were able to get it to you in 5 weeks. Thrilled that you love the vest - you definitely selected a good one!
Very quick shipping
Excellent at fitting young riders with…
Excellent at fitting young riders with the right vest! I have purchased 3 vests now and have always received the best customer service.
Great color of shirt and received it…
Great color of shirt and received it quickly.
Fantastic experience
Fantastic experience! I sent in my measurements and received an email back promptly asking me more questions. then I received three suggestions for safety vests. this was also on the weekend! I just got my air vest and can't wait to use it.
Ride equisafe is my go to for style and…
Ride equisafe is my go to for style and protection!!!
Their customer service is nonexistent
Their customer service is nonexistent. Do not buy clothes from this retailer. They require that the customer contact them in order to start a return; however, they do not return voicemails left and do not answer the phone. Effectively making it impossible to return items.
Reply from Ride EquiSafe2026-06-11
Hi Catherine, I'm so sorry that we somehow missed your call. At the time you said you called, we were at a busy horse show in Upperville, VA where cell and wifi service is virtually non-existent. We do specifically ask on our website that return requests be emailed to us. You emailed us on 6/10 at 12:25 PM and we responded promptly at 1:24 PM. However, in the interceding time, you posted this negative review at 1:17 PM. Affording a business 52 minutes to respond to an email before posting a negative review seems unreasonable, but it's clear that we did not meet your high expectations, for which I'm truly sorry. We wish you the best of luck in your future endeavors finding a business that is able to respond to your requests more promptly.
My favorite store for riding clothes
My favorite store for riding clothes. Catherine is always so helpful and friendly!!!