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Money & Insurance

Right Now Loans

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200 reviews

4.2200 reviews
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About Right Now Loans

Data updated
Website
rightnowloan.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
94% (33/35)
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About this business

Right Now Loan is a lender which makes personal installment loans to individuals with varying levels of credit and believes that many consumers have a credit background and alternative credit attributes that should be considered when they apply for credit. Right Now Loan offers installment loans to help you quickly cover your expenses. It is a fast and easy way to borrow. Right Now Loan originates personal installment loans that meet all applicable federal laws and regulations as well as the tribal law of the Elem Indian Colony of Pomo Indians, a sovereign Tribal nation, under which it was established and licensed as a tribal lender.

Written by the business, not verified by us.

Is Right Now Loans legit?

Right Now Loans (rightnowloan.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 94% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-28.

What people say

Awful customer service

Ok. 1st of all after completing the initial loan application, I wanted to chat w/ someone from the team, so I did that...I hit the little chat box icon on the website. I ended up w/ someone named Erika.....at least she was more polite! I will say (bc I have never experienced this before- w/ either lady) I've never had a representative tell me they were speaking to multiple other customers simultaneously. <~~~??? 🤔 I waited and waited for Erika to respond back to me, thinking I lost her directly- which wasn't the case! What happened to dealing w/ 1 customer AT A TIME!!!! I'm not really one to complain and stuff but I cannot lie...this was very impersonal. I wasn't rude w/ either female, I didn't mumble, I didn't ask them to wait so I could talk to multiple ppl in my house while trying to converse w/ them....etc. The 2nd part of this....which is by far the worst of it all....I had to call and speak to a representative to get the status of my application. So, I make the call. I get a woman named Frankie?. Now, my application was denied bc I just started a new job, however, what really upset me is Frankie just hung up after saying my application was denied. She didn't let me say have a good day, enjoy ur WKND, kiss my ass... like ABSOLUTELY NOTHING! I'm so glad it was denied by this company bc I was absolutely accepted w/ someone else, and their representative's were much friendlier, professional, and waaaaay more personable. I see a bunch of low scoring reviews for this company. After Frankie hung up on me, I called back right away, as I wanted to speak w/ someone higher up. When I called back (3x in a row) GUESS WHO ANSWERED...DING DING DING....we have a winner Johnny! U guessed it... Frankie answered. So I just hung up, but what I really felt like saying was: STOP MUMBLING, & STOP TALKING SO FAST. Maybe customer service is not the correct area u should be in. It's BEYOND RUDE to do what u did! I for 1, didn't appreciate that. Smh 🙄 🤦🏻‍♀️ AWFUL AWFUL CUSTOMER SERVICE!!!!

Reply from Right Now Loans2025-02-14

We understand your frustration with your recent experience. We strive to provide excellent customer service and are disappointed to hear that your interactions fell short of your expectations. We value your feedback and will use it to improve our processes. We appreciate you bringing this to our attention and will take steps to ensure that all our customers receive the respectful and personalized service they deserve.

Outrageous fees unless you can pay it off within a week

I just don't like the amount of money you charge me for a loan $7,000 for $1,000 loan. That's outrageous. If I was not in a bind to get money. I probably wouldn't have borrowed from you but I have to pay taxes so that's why I have the money. lower your rates!!!

Reply from Right Now Loans2025-02-14

We understand your frustration with the loan amount. We strive to provide competitive rates and options for our customers. We appreciate your feedback and will take it into consideration as we continue to evaluate our offerings.

Giving me a high percentage of the loan…

Giving me a high percentage of the loan isn’t ok. Wish it was a lot lower like most loaners do.

Reply from Right Now Loans2025-02-14

We understand your frustration with the loan percentage. We strive to offer competitive rates, but we also need to consider the individual circumstances of each borrower. We appreciate your feedback and will take it into consideration as we continue to evaluate our loan offerings.

Being professional

Being professional, and knowledgeable also understanding and concerned in providing me with a loan.

Reply from Right Now Loans2025-02-14

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you found our team professional, knowledgeable, and understanding. We strive to provide exceptional service to all our customers.

My experience was wonderful just…

My experience was wonderful just waiting for my loan to hit my card n representative help me out a lot in more ways than one

Reply from Right Now Loans2025-02-12

We're thrilled to hear about your positive experience! It's wonderful to know that our representative went above and beyond to assist you. We appreciate your kind words and hope you continue to have a great experience with us.

Awesome communication

Awesome communication, reliable, dependent

Reply from Right Now Loans2025-02-13

Thank you for your kind words! We're thrilled to hear that you found our communication, reliability, and dependability to be top-notch. We strive to provide excellent service and appreciate your positive feedback.

It was fast and simple

It was fast and simple. I still have not received my funds. I was told they would be deposited today

Reply from Right Now Loans2025-02-11

We understand your frustration with the delay in receiving your funds. We apologize for the inconvenience and appreciate your patience as we work to resolve this issue.

The application didn't allow options to…

The application didn't allow options to be checked. Only signatures. Didn't go through with it. Absolutely not playing 3000 on interest to borrow 500

Reply from Right Now Loans2025-02-11

We understand your frustration with the application's limitations. We appreciate you bringing this to our attention and will take your feedback into consideration as we continue to improve our services.

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