Road Bear RV (roadbearrv.com) has a 4.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Tl;dr - Denver site. Not worth the extra pricing over the cheaper RV rentals.
We called to get description of two different RV types and the information we got was inaccurate which negatively impacted out trip.
When we rented the RV, the CO alarm started beeping. Staff said it was all OK and was fixed by opening the window. We then had it randomly beep for days until we got it fixed.
Fridge also had issues that would make it start beeping randomly and wake us up. Couldn't be fixed.
Leak of black water meant we had disgusting sewage dripping all the time which is pretty horrible when people in nearby sites notice.
The right side mirror wouldn't stay straight and I had to fix it. Hot air from the engine kept coming into driver side and I fixed that as well.
I understand we rented during a busy season but we paid more to get a newer, better maintained RV and we did not get it. Unfortunate.
Reply from Road Bear RV2026-07-15
Thank you for sharing your experience. We understand how disappointing it was to pay more for a newer, well-maintained RV and then encounter inaccurate information, repeated alarm and refrigerator issues, a wastewater leak, and several vehicle concerns during your trip. Your comments have been shared with our Denver team for review, and you may contact Guest Services at [email protected] if you would like the rental details reviewed directly.
The motorhome was in good condition. The equipment could be improved; we received a number of items only upon request, or in some cases not at all. You have to check it all these things.
Reply from Road Bear RV2026-07-15
We appreciate your feedback regarding the motorhome's condition and the equipment. We're reviewing our inventory process to ensure all items are readily available.
Stay away from this RV rental company. It's literally the worst RV rental company we ever rented from. We've rented from another company 3 times before and never had issues like with Road Bear / El Monte.
We rented it from the Seattle location. We had a really worn out tire that got flat. Their roadside assistance took hours to even give us a an ETA for when it will arrive. Then the spare tire started leaking air.
When we rented it we saw another family that had experienced critical safety issues with the steering of their RV and it destroyed multiple days of their vacation.
For your safety and precious time of your vacation - stay away from this company - rent from any other - for the life of your love ones and yours.
Reply from Road Bear RV2026-07-10
We are truly sorry to hear about the extremely negative experience you had with your recent RV rental from our Seattle location. We understand your frustration and concern regarding the worn-out tire, the delay in roadside assistance, and the subsequent issue with the spare tire. We also acknowledge your observation about another family experiencing safety issues. We take all feedback seriously, especially concerning safety. We are actively reviewing your comments to identify areas for improvement in our vehicle maintenance and roadside support services to prevent similar occurrences for future renters. We appreciate you bringing these critical issues to our attention.
Great rental product & experience. The vehicle performed perfectly and we had a blast using it through our trip. I thought the pricing was fair (for the newer, more reliable vehicle and class), and Road Bear was extremely transparent and communicative.
I never felt "nickel and dime'd", because they didn't try to hide anything or sneak around - they were clear on cost.
The staff were all incredibly helpful and spend a bunch of time getting us set up and confident.
Reply from Road Bear RV2026-07-10
We're so happy to hear you had such a wonderful rental experience with us! It's fantastic that the vehicle performed perfectly and that our team was able to get you set up confidently. We truly appreciate your kind words about our transparency and communication regarding pricing.
C
Carlos · 1 review · Verified · Experienced 2026-07-04 ·
★★★★★
Great service and vehicle conditions…
Great service and vehicle conditions (clean and ready to go)
Reply from Road Bear RV2026-07-10
We're glad you enjoyed our service and the pristine condition of our vehicles. We appreciate your feedback!
We had a great experience with the RV. We were to have WiFi included and they were out and unable to provide us with that service. However did compensate us with propane credit.
Reply from Road Bear RV2026-07-10
Thank you for sharing your feedback. We’re glad to hear you had a great experience with the RV. We’re sorry the WiFi service was not available as expected, but we’re glad our team was able to provide a propane credit to help make up for the inconvenience.
Thank you again for choosing us, and we’d be happy to help with your next trip.
Customer service was great and I would say the overall experience was something we won’t forget but the pricing is not as accurate as listed on their website. Be prepared to pay out the butt for gas, total mileage at the end was about 50 cents per mile, RV parks…etc. We also bought a package that included internet but they do not express that it is not unlimited at all, you get about a days worth and then you have to pay for more throughout your trip through the device app. Just be prepared to pay about 2-3 times the amount that is initially listed when you’re checking out RVs. I also wish they had a way to return vehicles early and get refunded the amount not used (similar to how enterprise works).
Reply from Road Bear RV2026-07-10
We appreciate you sharing your detailed feedback regarding your recent experience. We are glad to hear that our customer service was great and that you had a memorable overall experience. We understand your concerns about the additional costs for gas and RV parks, and the limitations of the internet package not being clearly communicated as non-unlimited. We also note your suggestion about early returns and refunds. Your insights are valuable as we continuously work to improve our services and ensure our pricing and package details are as transparent as possible for all our customers.
Very friendly and helpful staff, as well as a hassle-free RV return.
Reply from Road Bear RV2026-07-06
Wow, we appreciate this so much! Thank you for the 5-star review and for sharing your experience. We’re happy you felt taken care of, and we’re grateful you trusted us with your trip. See you next time!
T
Thomas · 1 review · Verified · Experienced 2026-06-25 ·
★★★★★
It wasn't worth the extra cost compared to other RV rental agencies.
We chose Road Bear because friends and reviews promised it was worth the extra money—after all, you’re supposed to get relatively new RVs in excellent condition. That was absolutely not the case for us, however. We didn't get any duvets, the furnace didn't work, the fridge failed for two weeks and made terrible, extremely loud noises at night, the dump hose had holes in it, the drain valve didn't close properly—meaning all the "sh**" spilled over when we opened the cap...
We were traveling with a baby, so these were major issues! The "emergency hotline" kept us on hold for at least 30 minutes, and the help we eventually received was completely useless (we were told to find a repair shop ourselves, buy duvets, buy a space heater and a cooler, etc.). Not that easy in the remote Rockies and I wanted a vacation, not a trip where I had to repair the RV myself! In the end, we had to argue for hours about the refund when returning the RV because the hotline hadn't told us we needed to bring back all the items we’d purchased (duvets, ice packs, cooler, etc.). What we would like to add: if the discussion at the drop off had been more customer oriented and not such an unpleasant and negative unfriendly and almost hostile situation the overall experience had been more positive (these things could likely happen in RVs) and we would have given perhaps 3 or even 4 stars (and turned a blind eye)
Bottom line: I absolutely cannot recommend this RV rental company! Save your money or—in my opinion—rent in Canada instead. The Fraserway RVs looked way better; the difference was striking.
Reply from Road Bear RV2026-07-06
Thank you for taking the time to share your experience. We understand how difficult and disruptive these issues must have been, especially while traveling with a baby, and we appreciate you bringing your concerns about the RV condition, support process, and drop-off experience to our attention. Your comments have been shared with our team for review, and if you would like to discuss your experience further, please contact our Guest Services team at [email protected].
J
James · 1 review · Verified · Experienced 2026-06-22 ·
★★★★★
Everything was great
Reply from Road Bear RV2026-07-06
Thank you so much for the amazing review! We’re thrilled you had a wonderful trip and a smooth rental experience. Hearing this makes our whole day. Thanks again for choosing us, and we hope to see you back for your next getaway soon!
G
G. Ed · 1 review · Verified · Experienced 2026-06-23 ·
★★★★★
John was extremely helpful!
Reply from Road Bear RV2026-07-06
Thank you for the 5 stars! We’re so glad you had a great experience with us. Your feedback helps our team stay energized and focused on great service. We'll share this with Josh, and we’d be excited to welcome you back anytime.
The whole experience from reserving the RV online to checking out the RV to turning the RV in was 100% positive.
The staff was amazing. The RV was clean and ready to go. Everything worked flawlessly.
We would rent from Road Bear again in a heartbeat. 😎
Reply from Road Bear RV2026-07-06
We're so happy to hear that your entire RV rental experience with us was positive, from reservation to return! We truly appreciate your kind words about our staff and the flawless condition of the RV. We look forward to welcoming you back for another adventure.
We're glad we could help with your RV and answer your questions! We hope to see you again as one of our guests soon!
K
Kari · 1 review · Verified · Experienced 2026-06-13 ·
★★★★★
It was a breeze to rent and return!
Reply from Road Bear RV2026-07-01
We are so glad to hear that your rental and return process was smooth and effortless. We truly appreciate your positive feedback!
A
Antonius · 1 review · Verified · Experienced 2026-06-25 ·
★★★★★
We have a great time with the RV 25ft …
We have a great time with the RV 25ft rented from Rosd Bear
Reply from Road Bear RV2026-06-29
Thank you so much for the amazing review! We’re thrilled you had a wonderful trip and a smooth rental experience. Hearing this makes our whole day. Thanks again for choosing us, and we hope to see you back for your next getaway soon!
N
Nick · 2 reviews · Verified · Experienced 2026-06-16 ·
★★★★★
Easy on line registration and great…
Easy on line registration and great service at the facility
Reply from Road Bear RV2026-06-26
Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!
M
Matt · 1 review · Verified · Experienced 2026-06-16 ·
★★★★★
Fun Trip
New, well maintained vehicles, nice service.
Reply from Road Bear RV2026-06-29
Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!
