Road Bear RV (roadbearrv.com) has a 4.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
M
Michael · 1 review · Verified · Experienced 2026-06-20 ·
★★★★★
Great Servise, nice cars and helpful assistance once needed
The service done by the Roadbear Team on site was perfect. Check in and check out were seamless and easy. The team was great and even small changes in requirements were done instantly and fair.
The RVs had some small issues (generator did nor work well sometimes and in one of our two rental RVs the heating did not work (which was only a problem one night when we rested in about 3000 m altitude). Equippment in RVs was great and nothing missed (except a broom in one of the cars - no problem, we shared ;-)).
Location was great as well. We really appreciated the Roadbear assistance when we had a flat tire. Even on Sundy they managed to fix it within 2 hours (in a remote place). Our trip in general was phantastic and I vcan only recommend to explore the Rockies and trust in Roadbaer.
Michael
Reply from Road Bear RV2026-06-24
We are so pleased to hear you had a fantastic trip exploring the Rockies and that our team provided seamless service. We appreciate your positive feedback regarding our assistance with the flat tire. We have noted your comments about the generator and heating, and we are glad these minor issues did not significantly impact your overall experience.
We had a few issues but Road Bear provided mostly great service to keep our trip going. The RV was really smooth and easy to drive on good roads. Issues and fixes were: 1) reserved a 24' RV but was given a 27'. 2 of our campsites had a 25' limit, but we were able to sneak it in. 2) generator stopped working before we even left the pickup station. RB replaced the fuel filter and it worked fine all trip. 3) Fresh water tank leaked 50 gallons a day. Had to fill constantly and then drive to RV repair facility, but not too far out of the way. Easy fix once we got there. 4) Batteries went dead in just a few hours. RB sent me to the wrong place to have them replaced, but eventually it all got fixed and RB took care of everything. That one did cost us a half day. RB gave us a $300 credit, so overall pretty happy with them.
Reply from Road Bear RV2026-06-24
Thank you for sharing your feedback. We’re glad to hear the RV was smooth and easy to drive, and that our Road Bear team was able to help keep your trip moving when issues came up.
We’re sorry for the vehicle-related concerns and the time they took from your trip. We appreciate you bringing this to our attention and are glad our team was able to assist and provide a credit.
Thank you again for choosing Road Bear, and we hope to provide an even smoother experience in the future.
D
David · 1 review · Verified · Experienced 2026-06-20 ·
★★★★★
We had the best experience in our lives…
We had the best experience in our lives and the greatest service
Reply from Road Bear RV2026-06-24
Thank you for the wonderful 5-star review! We’re grateful you chose us for your trip and we’re glad you had a great experience. Our team works hard to make the process feel comfortable and easy to follow. Safe travels, and we look forward to helping again.
We are so glad you enjoyed our friendly service! We appreciate your kind words.
L
Lorna and Mike Davies NZ · 1 review · Verified · Experienced 2026-05-21 ·
★★★★★
We hExceptional Service and Heartfelt Support: Our Road Bear San Francisco Experiencead an outstanding and memorable…
We had an outstanding and memorable experience with Road Bear in San Francisco (San Leandro), made truly exceptional thanks to the incredible dedication and expertise of the mechanics.
Not long after picking up our RV, we had an accident with another car that damaged the right-front corner and door. We called the helpline right away and went back to the San Leandro depot. The next morning, we were still shaken and worried about our four-week trip. We were glad we had the best insurance, but since it was Memorial Day weekend, we didn’t expect to get a replacement van. To our surprise, the branch manager told us the mechanics could replace the door so we could keep going. Four hours later, we were back on the road. The repair was so good you couldn’t tell there had been any damage. We ended up having a great adventure in northern California.
The van was wonderful: the bed , very comfortable; the kitchen was very well equipped, with everything we would need to self-cater on our journey. Although we mostly used the showers at the campsites, we also used the shower in the van and were impressed by the size of the shower cubicle and the power of the shower. We drove a total of 1600 miles, and the van handled the array of roads very well, although some of the roads on CA 1 and in the Redwoods were narrow at times.
We are deeply appreciative of the entire depot staff, whose kindness, professionalism, and can-do spirit turned a stressful situation into a positive one. A heartfelt thank you, especially to the talented mechanics for their swift and skilful help—we truly couldn’t have continued our journey without you.
Reply from Road Bear RV2026-06-22
Wow, thank you for the thoughtful and heartfelt 5-star review! We’re so glad to hear that our San Francisco/San Leandro team was able to support you quickly after such a stressful start to your trip. It’s wonderful to know the mechanics, branch staff, and helpline helped get you safely back on the road so you could continue your northern California adventure.
We’re also happy to hear the van was comfortable, well equipped, and performed well over your 1,600-mile journey. Thank you again for choosing Road Bear and for recognizing our team’s care and professionalism. We’d be happy to help with your next adventure!
Very clean and like new condition. Easy pickup and drop off. I would rent from them again.
Reply from Road Bear RV2026-06-22
We're so glad you found our service clean and convenient. We appreciate your kind words and look forward to your next rental!
A
Axel · 1 review · Verified · Experienced 2026-06-10 ·
★★★★★
Perfect RV vacation with Road Bear RV
The pickup and drop-off were excellent as always, and the motorhome performed very well.
Reply from Road Bear RV2026-06-22
Thank you for the wonderful 5-star review! We’re glad to hear that pick-up and drop-off were excellent as always, and that the motorhome performed well for your trip.
Very very good service, nice staff, easy fast communication. We had some hiccups during our 63 nights in the RV, but roadbear did everything to help us out. It's an easy camper to work with if you never camped before. We had a great time
Reply from Road Bear RV2026-06-22
We are so happy to hear you had a great time and found our service and staff helpful during your 63-night RV adventure!
We love using Road Bear. Beautiful RV’s, great customer service—we have used Road Bear for several years and will gladly use them again! Only downside for us is location—open a branch up north :)
Reply from Road Bear RV2026-06-22
Wow, thank you for the wonderful 5-star review! We’re so glad to hear you continue to enjoy Road Bear’s RVs and customer service year after year. We truly appreciate your loyalty and would be happy to help with your next adventure.
And we appreciate the location feedback too!
K
Kunde · 3 reviews · Verified · Experienced 2026-06-08 ·
★★★★★
We had rented a 25' from Road Bear
We had rented a 25' from Road Bear. RV was in very good condition and clean. We a a 42 day trip. We also had a package with unlimited miles, unlimited generator usage, and full insurance. Price for what we got was okay. Checkout without problems, checkin could be solved a bit better ..
Reply from Road Bear RV2026-06-18
We're so happy to hear you enjoyed your 42-day trip with our well-maintained RV and comprehensive package! We appreciate your feedback regarding check-in and will certainly look into improving that process.
Very Nice. All the staff is nice, the ford f450 for the 30 feet RV is great. The model.of the RV was a 2026.
Reply from Road Bear RV2026-06-18
We're so happy to hear you enjoyed your experience with our staff and the RV. We appreciate your kind words!
L
Larry · 1 review · Verified · Experienced 2026-06-08 ·
★★★★★
Good Experience overall
We had a good experience with Road Bear RV. The RV was very well maintained and clean.
The individual that checked us in was not as knowledgeable as we would have liked. He was not familiar with troubleshooting the Wifi and was quick to compensate rather than solve the issue. We did not figure out how to maximize the AC output until day 2.
Checkout was odd. We had prepaid for an airport shuttle. We were told the shuttle was unavailable and would utilize an Uber ride. They would NOT request the ride for another 30 minutes. We still don't know why. The staff members involved were strangely indifferent and evasive.
Reply from Road Bear RV2026-06-18
We appreciate your positive comments about the RV's condition. We are concerned to hear about the check-in and shuttle issues you experienced. We are reviewing these incidents to improve our service and ensure a smoother experience for all our guests.
Since 2007 we have been renting from Road Bear, always great service, great staff. Most of the time we rent from Road Bear Las Vegas, super friendly people.
Reply from Road Bear RV2026-06-12
We are so happy to hear about your consistent positive experiences with us since 2007, especially with our Las Vegas team. Thank you for your kind words!
D
Dennis Russell · 1 review · Verified · Experienced 2026-06-08 ·
★★★★★
Sabine and the crew at the New York/NJ…
Sabine and the crew at the New York/NJ location are wonderful. I have rented an RV from them for 4 years now and it has always been a pleasant and professional experience throughout the process! We are very satisfied customers and intend to keep going there, even though they moved slightly further away.
Reply from Road Bear RV2026-06-12
We are so glad to hear you've consistently had pleasant and professional experiences with us over the past four years. We truly appreciate your continued loyalty and positive feedback! We're sharing this review with Sabine and the team in New Jersey so they can keep up the good work!
The staff at the LV location are very friendly, professional and very easy to work with. They had everything ready when we got there and check in and check out were flawless. I would definitely recommend the Las Vegas location.
Reply from Road Bear RV2026-06-15
We're so happy to hear you had such a positive experience with our team in Las Vegas! We truly appreciate your kind words and recommendation.
