Very good Customer Service
Very good Customer Service, i need a new Mechanik fot the EC 145 T2. The are very frindly, i ask many Questions. Realy good!
About Roban Model Limited
Data updated- Website
- robanmodel.com
- Category
- Hobbies & Crafts
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 60 reviews
- Replies to negative
- 17% (2/12)
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About this business
We manufacture high end scale RC aircraft.
Written by the business, not verified by us.Is Roban Model Limited legit?
Roban Model Limited (robanmodel.com) has a 4.3 out of 5 rating on OK.one, based on 82 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 83% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 17% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company and consistently praise the exceptional overall service. Customers frequently point out the remarkably fast delivery times and the sturdy packaging that ensures all items arrive in pristine condition. Consumers are particularly impressed by the outstanding build quality of the products, excellent technical features, and the helpfulness of the support team. Some reviewers were not happy with unexpected additional customs fees and high shipping costs that significantly increased the total purchase price of their items. A few people also mentioned occasional long waiting times and extra monetary charges required to finally receive their ordered packages.
Auto-generated from all reviews of this business. For reference only.What people say
heli arrived really fast and the…
heli arrived really fast and the packaging was the best ever seen with every part secured and the thick cardboard box was braced and secured internally.over all fantastic service.
Really fast delivery
Really fast delivery, rc elicopter manufactured really good and nice..so...nothing to say more You are the best thanks so much See you soon
Great service
Great service, quick dispatch, thank you!
Great product and website was easy to…
Great product and website was easy to order from.However, I contact customer service due to extended processing time with no update. I emailed the customer service email to inquire about an update on my order then I only received a reply with a tracking number only. Maybe a little more customer support would have helped but I get it…….
Good service and fast delivery
I bought a Roban Md500 with 5 blade…
I bought a Roban Md500 with 5 blade rotorhead. The model came nicely packed and save to my home. The Model is really nice. The delivery was quite fast too. All in all I'm super happy I bought it directly from Roban and not another store. I actually did save a bit of money that way too. Thank you very much Roban. I'm looking forward for my next heli from you :+)
Good service. Worth the wait!
The service is a bit slower than most online retailers, but the have not let me down, and in some cases they go even beyond what is expected. Always courteous.
I Love this Service for Spare parts
I Love this Service for Spare parts, Everytime i use this in Future, nice communication and friendly Support...thanks alot....
It is fantastic to be able to buy every…
It is fantastic to be able to buy every spare part for any model in the Roban range at realistic prices. The only reason I have given 4 stars instead of five is that the postage prices are a bit random and delivery is about 3 weeks when the items are in stock which is a bit slow by todays standards. Excellent communications and perfect English. I have had 6 orders of parts from them and have been very satisfied.
Positive experience
The helpful, quick and polite response is appreciated, as well as solid documentation of purchase.
Good
Good! Thanks!
Quick responses
Quick responses Everything arrived well-packaged and exatly ad ordered Satisfied TKS
I was satisfied with the prompt…
I was satisfied with the prompt resolution of the problem with the delivery of the goods. Among other things, I recommend this e-shop.
Parts Bell 412 800 size
Fast reaction on orders. Fast shipping. Top.
The correct parts arrived in a…
The correct parts arrived in a reasonable timeframe.
Fast response for my emails and fast…
Fast response for my emails and fast delivery of items.
I purchased the roban 800 airwolf
I purchased the roban 800 airwolf, The service was impeccable, it arrived on time in perfect condition when I open the box I was blown away by the quality and the detail of the kit very impressed with this company would not hesitate to purchase again
ROBAN 470 Airwolf helicopter
Thank you Roban, I am very impressed with my Roban 470 Airwolf helicopter. Build quality is excellent with outstanding electronic technology. I have had many flights with this unit with no issues at all ! Well done Roban👍
Any excellent machine but ……
Any excellent machine that arrived in two shipments (battery came separately). Reduced rating due to no communications at all. When I did eventually receive a reply to my request for battery delivery (6 weeks later) information the battery had already arrived. No reply to support request about Tx fireware upgrade.
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